• Video Pro X

  22 answers, most recent on 5/10/2025

  [Solved] Crash Log does not open
  Oddly, when I crash VPX and restart it, the Crash Log window pops up where you can view the log and/or send it to Magix Support. For some reason, clicking on the display button doesn't open anything. A crash log has been created, and I can find it
• Music Maker

  4 answers, most recent on 11/7/2024

  RE: [Solved] Missing loops from one soundpool
  @Richard-Laporte They count 2 loops times 7 which equals 14. Plus five additional unpitched loops. https://producerplanet.com/us/article/5-am-1538/ So each pitch is counted as an individual loop.
• Movie Studio

  19 answers, most recent on 7/22/2024

  [Solved] Video gets distorted when opened in Movie Studio 2023
  Hi. I would like to edit an mp4 file Ratio 1:1 (720x720). I start a new project - social media - square 1:1. When I open the video it gets distorted. I seems to have a black bar on the top and bottom. How can I fix this? Thank you!
• Video Pro X

  14 answers, most recent on 8/5/2024

  RE: [Solved] VPX16; Make Newblue Effect Window bigger!?
  @johnebaker @Gid @browj2 @CubeAce Hi everyone, I think I solved it. What puzzled me was with my display at its recommended settings, both MMS2024 and Video Studio (VS2023) displayed the Newblue effects window correctly. This was not the case with
• Movie Studio

  7 answers, most recent on 11/25/2024

  [Solved] Text outside of the frame
  I'm using Movie Studio 2025 Platinum and every time I create a mp4 file the "Text Scrolling" is outside the parameters of the video or the frame. While I'm making it, it's within the frame and the video image, but not after it's exported. Does
• Movie Studio

  7 answers, most recent on 10/4/2024

  RE: [Solved] How do I get picture-in-picture for two videos one below the other
  @RD_Jay Hi See the short video below. I have only shown the quickest way to do what you require. Note:  the reference point for position in older versions was the top left corner, ie 0,0 of the preview monitor, in the new Size, Position, Rotation
• Movie Studio

  22 answers, most recent on 4/9/2026

  RE: MS re-names every new import to the name of the last saved project!
  @Apollo89x Hi . . . . Instead, it always just displayed the file's name as "whatever the file's name was". . . . . In your images above, what is being changed is the Movie (Timeline) name, which is displayed in the timeline tab and above the preview
• Movie Studio

  2 answers, most recent on 9/11/2024

  RE: [Solved] 24 version Burn DVD etc.
  @Paul-Holloway Welcome to the Magix users forums. When you enter the Burn pages of the app you will see the DVD Menu screen (which you can change to suit). If you right-click on the menu image you will see two options, "Simulate DVD action" and
• Movie Studio

  6 answers, most recent on 4/6/2026

  RE: Nvidia GeForce RTX 5060 Mixdown message
• ACID

  2 answers, most recent on 9/6/2024

  RE: [Solved] Post virus help for using Acid Pro 7
  @matthew-j You can try to reset the program settings. Hold CTRL and SHIFT and double click on the program icon to start Acid. Keep holding CTRL and SHIFT until a small window appears that will ask you if you want to reset the settings. Windows also
• ACID

  16 answers, most recent on 4/27/2026

  [Solved] ntdll.dll - ACID doesn’t start
  For several weeks I’ve had a problem. ACID Pro 11 won’t start. The following message appears: Problem Description   Application Name:    ACID Pro 11.0   Application Version: Version 11.0.2 (Build 21)   Problem:             Unmanaged Exception
• Photostory

  13 answers, most recent on 4/18/2026

  RE: zoom in templates
• Movie Studio

  8 answers, most recent on 3/13/2026

  RE: [Solved] I have Video Deluxe Plus (2026) :: But ProDAD Hide V2 not included??
  @Apollo89x Hi, Magix as a company have basically tried to mislead/fool people by renaming the basic version as "Plus" | Wheras that used to be the mdi-range level in previous versions. No, nothing is misleading at all. Magix dropped the "Basic"
• Video Pro X

  22 answers, most recent on 5/10/2025

  RE: [Solved] Crash Log does not open
  @Can-Dive, @browj2 Hi, It is absolutely correct that when you click on Display crash log the log file is not opened. As far as I know this button has not worked for a long time. You can get around this by not clicking on Send crash log... but going
• Video Pro X

  7 answers, most recent on 6/4/2026

  RE: Annoying popup
  VPX doesn't have this ?
• Samplitude

  9 answers, most recent on 1/13/2025

  [Solved] Midi enigine overload error
  Hi lately I am experiencing this error which is a first ever since I have used Samplitude, it is complaining about midi overload on midi engine. Other typical errors I experience is constant freezes and lately after the latest update Samplitude
• Photostory

  2 answers, most recent on 12/25/2024

  [Solved] How to get Photostory to use my updated images?
  Hi when I load a project, it uses photos that are no longer in any folders for photostory. I keep having to replace them with new ones. Filename is the same, I just have made edits that do not load? Is there a cache anywhere I can delete. ALso tried
• Video Pro X

  5 answers, most recent on 12/12/2025

  RE: designed title addition
  @DRORENGEL Hi I would agree with @browj2 and @DRORENGEL recommendations for ease of use. To assemble one manually within the software is possible you need the following: Images for each of the static items, saved as PNG image files with a
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  Hi @johnebaker I am using MAGIX Video Pro X16 20.0.1.270 and AFIK following standard procedure for burning DVD. There is, I think, only a set set of steps to create a DVD with VPX16. Perhaps these give some insight.
• Movie Studio

  21 answers, most recent on 10/18/2025

  RE: Why Chromma key - gives additional collours on video ? Why
  Image removed by Moderator
• Photostory

  One answer, on 12/6/2025

  [Solved] PS2026 Fresh Install - Hangs on Initialising slideshow
  I have installed Photostory 2026 several times now (using revo uinstaller) and when the application starts, it just hangs on the initializing slideshow. I have left for an hour or so without success. Any ideas on how I can get it past this step and
• Photostory

  13 answers, most recent on 4/18/2026

  RE: zoom in templates
  @emmrecs @browj2 Hi Jeff, John I installed the trial version of PS 2026 on a clean Windows Virtual machine, it includes all 59 Movement templates which are not in the extra content downloads, the Movie , Slideshow and Disc templates etc are limited
• SOUND FORGE

  4 answers, most recent on 8/5/2025

  [Solved] differences between Soundforge 12.6 and older version.
  Hello So my job recently updated a bunch of computers to windows 11 as such we now use a newer version of Sound forge (version 12.6). The main issue i have is that the new sound forge does not allow me to see the "end" of the audio. In my job i
• Music Maker

  2 answers, most recent on 10/6/2024

  [Solved] How to add MORE file manager shortcut locations?
  Hi. I would like to add more quick Shortcuts to several different locations on my various drives to the File Manager short cuts (as seen here): I have already added one location mapped to MY MUSIC, and another to MY RECORDINGS via the Program