• Movie Studio

  9 answers, most recent on 10/24/2025

  RE: Movie Sudio 2025 developed a strange behaviour
  @me_again Hi Andy Is the video 3D (Stereo), digging deeper on GoPro formats I found, they actually bought out Cineform for their 3D/Stereo Hero camera. . . . . that file that isn't loading anymore, the long German name, something to do with Magix
• Music Maker

  One answer, on 12/9/2023

  RE: How can I install the Magix Music Maker 2015 Premium now?
  @Miva You can download your version 2015 from your customer account at Magix.com. Simply login and look under "My Products".
• SOUND FORGE

  One answer, on 11/27/2023

  Sound Forge 17 pro will not download
  I tried to buy Sound Forge 17 pro to update my Sound Forge 17. I was able to login into MAGIX to do that. On Monday 27, I was able to login to MAGIX and filled out the buying form where it took my credit card. But then I was unable to download the
• SOUND FORGE

  10 answers, most recent on 2/20/2024

  RE: Audio studio 17 serial number not working
  @Jason-Bottomley Then you're entering the serial number incorrectly. You can find your correct serial number in your customer account at Magix.com. Simply login with your e-mail and password and look under My Products.
• Movie Studio

  3 answers, most recent on 3/25/2023

  RE: [Solved] Movie Edit Pro 2016 - reinstall- product- cant access old email acct
  @michael-s3379 Hi Assuming that you know the password of the account you registered MEP 2016 with , then you can login to your account at magix.com with the old email address and password and change your email address there - Account login icon is
• Movie Studio

  2 answers, most recent on 9/28/2024

  RE: video deluxe deluxe 2025 premium /movie studio 2025 suite.
  @renita-m Hallo Renita, You can find your P3-serial number in My Account / My Products. Do the following: go to: https://www.magix.com/us/support/my-service-center/ (login required) click on: My Products now find the program for which you want to
• Music Maker

  10 answers, most recent on 3/22/2024

  RE: Support links are redirecting me to Forum instead. Serial Number prob
  @Pernas, @Vio Hi . . . . the activation/store-backend for products like 2021 appears to be gone and leaving the SW crippled for all future to come. . . . The software has not been 'crippled' or 'disabled' by Magix, versions going back 10 years
• Off topic

  One answer, on 2/20/2024

  RE: how to change e-mail address
  @dianne-b You might be able to login in your customer account at Magix.com, in case it was already created. Use your incorrect e-mail address and password to do so. You can change the e-mail in the account settings.
• Music Maker

  One answer, on 3/30/2024

  RE: Using my purchase on different PCs
  @Brian-Toone The current version of Music Maker is only bound to your customer account at Magix.com. So, you can simply install it on a computer and login after the start of the program. Other Magix software works differently and can only be
• ACID

  One answer, on 5/8/2024

  RE: re-activating ACID Pro 5 .
  @Carol-Brown You download the installer from your customer account at Magix.com and install the software. That should work, if you registered the software in the past with Sony. Simply use your old Sony login credentials at Magix.com. Old installers
• Music Maker

  3 answers, most recent on 7/23/2024

  [Solved] change the BPM mid track not working 2024 version and 2025.
  I got the problem wit the new versions 2023,2024,2025. Why they take that away ? Anyone help us pls i have yesterday bought the new version 2025 i have upgrade it from 2021 version to 2025 now everything is chanced and i can not use it anymore the
• Video Pro X

  6 answers, most recent on 6/28/2024

  RE: program won't open
  @RONALD-BRIDGMAN6378 The pages you are looking for including the login are on the Magix product site, not here. Registration of products is separate from this forum and email correspondence should have been kept safe for future reference with Magix
• Xara Designer Pro

  4 answers, most recent on 3/3/2025

  RE: Invoices
  ALREADY PAID - Is there another link that need to start using?? I can access my account fine just cannot see relevant informationI know but this is on my account and when I login I have got to this link to access my account
• Video Pro X

  6 answers, most recent on 6/28/2024

  RE: program won't open
  @RONALD-BRIDGMAN6378 Hi . . . . i don't see an " my products tab " at the top of the page . . . . You missed the first instruction in my previous comment ie: Login to your account at magix.com, Account icon is top right of the home page, using the
• Music Maker

  12 answers, most recent on 1/30/2024

  RE: unable to start program as it insists I have already registered and wi
  @Geoff-Pyke You only need to login with your customer account. You can upload screenshots to this forum via the arrow icon above the response text box. Maybe we can see a different problem if you upload some images.
• Movie Studio

  7 answers, most recent on 6/6/2024

  RE: Is Movie Studio 2025 Platinum a stand alone program or an upgrade?
  @Eric-Elliott The upgrade is always the full, standalone version for a reduced price because you already have an older version registered to your customer account. If no old version is registered you usually can't even buy the upgrade. Simply try to
• SOUND FORGE

  One answer, on 2/4/2024

  RE: NEED ID NUMBER FOR MY RECENT ADQUISITION
  @JOSE-GARCIA4995 You can find all your serial numbers in your customer account at Magix.com. Simply login with your e-mail and password and look under My Products. There you can also disable the old installation on your previous hard disk.
• Photostory

  11 answers, most recent on 2/5/2025

  RE: Adding my own music
  @JANET-NICOLAS HI, I looked at the Magix hub, but it seemed very limited. Definitely take another look under Magix Hub. Login with your Magix account credentials. There are thousands of songs under Stock Media. If it shows Video, then switch to
• ACID

  One answer, on 11/10/2023

  RE: acid 4
  @michael-rinnger All licences registered to your old Sony customer account should have been transferred to Magix. Visit Magix.com, login with your old Sony login credentials and look under "My Products". In case you can't remember try contacting
• Sequoia

  One answer, on 2/28/2023

  RE: [Solved] Atmos support.
  @J-Me Are you aware there is a dedicated Sequoia forum here? I think you might receive rather more replies if you register at and repost your question there. JeffForum Moderator
• Music Maker

  9 answers, most recent on 6/18/2024

  RE: 2024 Premium vs 2025
  @MauX-65 One question, since you already have version 2025 installed, does it work offline with all premium features? Or do you still need to login into the store for that to work? If there is no longer a Free Edition and the Premium Edition is now
• Music Maker

  3 answers, most recent on 8/13/2024

  RE: Restore purchases
  @cayden-brown You can download all Soundpools at Producerplanet.com. Simply login with your Magix customer e-mail and password and look under 'My Products'. In case you downloaded the 2025 demo version, this version no longer has a Free Edition, so
• Music Maker

  One answer, on 3/3/2023

  [Solved] Can not Log in to music maker
  Error with login Site below This site can’t be reachedThe webpage at URL removed by moderator might be temporarily down or it may have moved permanently to a new web address.ERR_CERT_DATE_INVALID
• Movie Studio

  9 answers, most recent on 8/6/2025

  RE: The software will NOT complete loading and shuts down.
  I am still ;unable to login on my MiniAir 11. It keeps shutting down with an error message.