• Movie Studio

  No answers, created on 2/3/2026

  Video deluxe 2026 Text to Speech Box not opening
  I am using subscription to Video deluxe 2026 Premium. Trying to use Text-to-Speech. Open the Magix Hub and login. I see Text-to Speech under My Hub benfits. I choose the get more and bought credits. But I can't open the dialogue box to enter the
• Xara Designer Pro

  15 answers, most recent on 2/9/2025

  RE: Error when publishing website
  @Keith-Emmerson Hi . . . . Select Profile as Custom . . . . Is the Optional subfolder location shown in the image below, the same location as the folder the website is in? Using the Control centre button, login to Xara Control Centre and check the
• Music Maker

  2 answers, most recent on 4/2/2024

  RE: updata gone worng
  @jesse-drumgole Current versions of Music Maker don't need a serial number. You simply need to login with your e-mail address and password.
• SOUND FORGE

  One answer, on 6/15/2025

  RE: Sound Forge Pro
  Welcome to the Magix Sound Forge users community @Donald-Taylor,Login to the "Magix Service Center" and download your SF version(s) from 'My Products' ..or.. if you already have SF installed on another PC, You can copy /paste the unpacked
• Music Maker

  3 answers, most recent on 7/9/2024

  RE: email
  @Jana-Samsel Did you change your e-mail address? You can visit Magix.com, login with your old e-mail address and password and then you can change your old e-mail address to your new e-mail address in the customer account settings.
• Photostory

  6 answers, most recent on 5/24/2024

  Hub Login
  I have no issue logging in via the web and a browser. From within Photostory 2024 (most recent version win 11 128GB RAM - NVIDIA 3060) I can not login to view my account or use any of the tools such as the text-to-voice. I have the full pro version.
• SOUND FORGE

  6 answers, most recent on 2/7/2025

  RE: Error opening the program
  Olá @JamersonDJ e bem-vindo à comunidade de usuários do Magix Sound Forge. Se a desativação de dentro do SFP-18 não funcionar, tente desativar o " Magix Service Center> Meus Produtos " . Faça login e selecione SFP-18 e clique em 'Detalhes', que
• Movie Studio

  17 answers, most recent on 6/29/2024

  RE: Can't re-install Magix Movie Studio
  @Joseph-Luciani You download the software from your customer account at Magix.com. Simply login with your e-mail address and password and look under My Products.
• SOUND FORGE

  7 answers, most recent on 11/12/2025

  Sound Forge 17
  I have downloaded and reinstalled sound forge 17.0.2 on a windows 11 Pro computer with Intel i7-13700 CPU, rebooted, and tried to launch. It would not launch and would not give any error message as a hint to why it would not launch. It just pops up
• Audio Cleaning Lab

  3 answers, most recent on 8/8/2024

  RE: Can't start free trial, installer just links to dead URL
  @dave-b3271 Hello welcome See here and login with the same credentials, then go to product registration. Stephen Forum Moderator Ah! Thank you. Actually, this also didn't work at first, but that isn't your fault. Your link initially led to a
• Music Maker

  41 answers, most recent on 11/17/2024

  RE: Program reacts very very slow
  @SP. @johnebaker I'm coming from another thread:  https://www.magix.info/us/forum/new-install-music-maker-2024-laggy-and-crashes--1336575/ Here in this thread, @michael said:  I also loaded it onto a cheapo palm sized mini computer that cost $160 on
• ACID

  52 answers, most recent on 2/20/2025

  RE: Frequently Asked Questions
  @Michael-Kirk Sony shut down the old registration servers, so old installers from the disc will likely no longer work. Try to visit Magix.com, login with your old Sony login credentials (e-mail and password) and download the Acid 8 installers from
• MAGIX

  24 answers, most recent on 7/31/2025

  RE: New "owners/developers" of Sequoia, Samplitude and Music Studio.
  Here is the FAQ at the bottom of the email I received from Boris FX. Sorry @SP. you beat me to it! The link for Magix.info and the new Samplitude Forum.
• Music Maker

  10 answers, most recent on 3/22/2024

  RE: Support links are redirecting me to Forum instead. Serial Number prob
  Hi!I just recently performed a store cleanup in my MMM 2021 (with premium) and after that I can't activate nor login with my Magix account since the application only presents the dialog "RESTEASY003210: Could not find resource for full
• Movie Studio

  37 answers, most recent on 6/7/2025

  RE: Yoo Hoo! Here comes Magix Video Deluxe!
  @johnebaker it may be replaced by another image I know that John. As I said earlier, I fill in lots of these thing on various forums and sites. Magix is the only one to give me this problem. I've even screensaved the login process and watched it
• Video Pro X

  One answer, on 2/4/2025

  RE: Transferring program to laptop.
  @kevin-tuck Hi You are allowed to install and activate the program on 2 computers. Login to your account using the Account icon top right of the magix.com website. Under My Products you will see your registered products with download link and serial
• ACID

  10 answers, most recent on 11/29/2023

  RE: Main studio computer died, have v 7.x - can't find serial
  @Jack-Millz If you registered your software with Sony your user account should have been transferred to Magix. Visit Magix.com and login with your old Sony login credentials. You should find your registered products and serial numbers in your
• Movie Studio

  9 answers, most recent on 10/24/2025

  RE: Movie Sudio 2025 developed a strange behaviour
  @me_again Hi Andy Is the video 3D (Stereo), digging deeper on GoPro formats I found, they actually bought out Cineform for their 3D/Stereo Hero camera. . . . . that file that isn't loading anymore, the long German name, something to do with Magix
• SOUND FORGE

  9 answers, most recent on 7/1/2024

  RE: Sound Forge Pro 11
  HI @Greg-Gardner9450, are you using the same email address you use to login to your Magix My Products account .Otherwise confirm you have installed the same version you purchased. i.e., Audio Studio 11 or Pro 11. The activation serials are not
• Music Maker

  10 answers, most recent on 3/22/2024

  RE: [Solved] Support links are redirecting me to Forum instead. Serial Number prob
  @Eleyan For Music Maker 2021 and newer versions you simply install the Free Edition from Magix.com and login with your e-mail and password. It's not necessary to enter the serial number a second time. Besides that, there could be server problems at
• Music Maker

  3 answers, most recent on 7/23/2024

  [Solved] change the BPM mid track not working 2024 version and 2025.
  I got the problem wit the new versions 2023,2024,2025. Why they take that away ? Anyone help us pls i have yesterday bought the new version 2025 i have upgrade it from 2021 version to 2025 now everything is chanced and i can not use it anymore the
• SOUND FORGE

  7 answers, most recent on 4/30/2024

  RE: unable to activate for new pc
  I try to activate version 15 of Sound Forge again on different Pc. i have deactivate 2 pc. seriial code and email is correct when login.what can i do? can you help to clear my record so that i could register again?  
• Music Maker

  10 answers, most recent on 3/22/2024

  RE: Support links are redirecting me to Forum instead. Serial Number prob
  @Pernas Interestingly, it seems my version of Music Maker 2020 (the version before 2021) seems to connect fine to the Magix in-app-store. I logged out, reset the program settings and can login back as usual. That's odd.
• Movie Studio

  2 answers, most recent on 9/28/2024

  RE: video deluxe deluxe 2025 premium /movie studio 2025 suite.
  @renita-m Hallo Renita, You can find your P3-serial number in My Account / My Products. Do the following: go to: https://www.magix.com/us/support/my-service-center/ (login required) click on: My Products now find the program for which you want to