• Off topic

  5 answers, most recent on 2/22/2026

  RE: please do not send me the every day messages of offers anymore! Thanks
  @Peter-Corstiaans Hi There are three sources to modify: If you are gettting them by email, login to your Account at magix.com, icon top right of the home page, using the email address and password VDL is registered with.Under Info service uncheck
• Movie Studio

  9 answers, most recent on 8/14/2025

  RE: MAGIX Video deluxe 2026 Premium: old serial number NewBlue remains
  @Dawnley Hi,   Try looking on your Producer Planet account. You must login to your ProducerPlanet account. https://producerplanet.com/us/account/purchases/ You should find all your extras and other plugins activated with your purchase of Video
• Movie Studio

  8 answers, most recent on 12/27/2025

  RE: Error while downloading covers from the store ...
  @Ronald-King Hi . . . . MAGIX Project\Movie Studio 2025 Suite" is in my "OneDrive\Documents" folder. . . . . That is the Magix folder I referred to in item 2 not the installation location or Program Data folder and the solution is in the 3rd
• Music Maker

  16 answers, most recent on 11/13/2024

  RE: Music Maker update 33.0.2.12
  @rival_inc Hello, Please do the following: Go to: https://www.magix.com/us/support/my-service-center/ (login required) Click on my products Search Music Maker 2025 premium Download the installation program from here HTHRob
• Movie Studio

  No answers, created on 2/3/2026

  Video deluxe 2026 Text to Speech Box not opening
  I am using subscription to Video deluxe 2026 Premium. Trying to use Text-to-Speech. Open the Magix Hub and login. I see Text-to Speech under My Hub benfits. I choose the get more and bought credits. But I can't open the dialogue box to enter the
• Movie Studio

  One answer, on 2/2/2025

  RE: Movie Studio 2025 Suite from existing PC to a new PC
  @Terrence-Brewis Hi Login to your account using the Account icon top right of the magix.com website. Under My Products you will see your registered products with download link and serial number for you to install with on the new computer. Under Show
• SOUND FORGE

  2 answers, most recent on 5/24/2024

  RE: Deactivating my old computer which I gave away
  @Bernie-Labarge You can deactivate the installation in your customer account at Magix.com. Login and look under My Products.
• SOUND FORGE

  2 answers, most recent on 7/9/2025

  RE: Lost sound forge file/program
  @Don-Scott4578 Hi Login to your account at magix.com, Account icon is top right of the home page, using the email address and password used the first time you registered the software. Under My Products you may find your registered software, a
• Music Maker

  10 answers, most recent on 3/22/2024

  [Solved] Support links are redirecting me to Forum instead. Serial Number prob
  From within the magix program my serial key number is not being recognised, it's the same one I copied and pasted from service area where all my bought software for Magix 2021 etc is. The error message says: RESTEASY003210: Could not find resource
• SOUND FORGE

  2 answers, most recent on 10/5/2024

  RE: No SERIAL NUMBER Came. On Anything anywhere.
  @JKC-Crown Before sending an email to infoservice@magix.net, please check My Account / My Products. Go to: https://www.magix.com/us/support/my-service-center/ (login required) Best wishes, Rob
• Music Maker

  6 answers, most recent on 8/28/2024

  change my email
  hi i need to change my email address as i no longer have access to it seems impossible in magix music maker i can still login to magix with old one and pw but i cant get into old email address
• SOUND FORGE

  2 answers, most recent on 9/6/2024

  RE: New laptop, need to know how to install my Sound Forge with old SN
  @Rick-Lovett Do you still use an old Sony installer? These no longer work because Sony shut down the registration servers. Visit Magix.com and login with your customer e-mail and password. Download the installer from your registered products. I
• Audio Cleaning Lab

  3 answers, most recent on 10/9/2024

  RE: Need serial number
  @keith-k Hi Login to your account at magix.com, account icon top right of the home page, using the email address and password you used to register ACL 3, under My Products you should see the ACL listed and the serial number. John EBForum Moderator
• SOUND FORGE

  7 answers, most recent on 11/12/2025

  Sound Forge 17
  I have downloaded and reinstalled sound forge 17.0.2 on a windows 11 Pro computer with Intel i7-13700 CPU, rebooted, and tried to launch. It would not launch and would not give any error message as a hint to why it would not launch. It just pops up
• SOUND FORGE

  One answer, on 6/15/2025

  RE: Sound Forge Pro
  Welcome to the Magix Sound Forge users community @Donald-Taylor,Login to the "Magix Service Center" and download your SF version(s) from 'My Products' ..or.. if you already have SF installed on another PC, You can copy /paste the unpacked
• SOUND FORGE

  One answer, on 8/7/2023

  RE: [Solved] Need to get serial number
  @Pauly13 You can find all your serial numbers in your customer account at Magix.com. Simply login with your e-mail and password.
• Off topic

  One answer, on 6/7/2024

  RE: change email no confirmation
  @Peter-Barnes6142 You can login into your customer account at Magix.com with your old e-mail and then change the e-mail address in the account settings.
• Xara Designer Pro

  15 answers, most recent on 2/9/2025

  RE: Error when publishing website
  @Keith-Emmerson Hi . . . . Select Profile as Custom . . . . Is the Optional subfolder location shown in the image below, the same location as the folder the website is in? Using the Control centre button, login to Xara Control Centre and check the
• SOUND FORGE

  4 answers, most recent on 4/9/2024

  RE: Crash
  @Randahl-Ritchie You visit Magix.com. and simply login with your e-mail address and password and download the installers from your customer account. In case you registered very long ago with Sony, simply use your old Sony login credentials. This
• SOUND FORGE

  6 answers, most recent on 2/7/2025

  RE: Error opening the program
  Olá @JamersonDJ e bem-vindo à comunidade de usuários do Magix Sound Forge. Se a desativação de dentro do SFP-18 não funcionar, tente desativar o " Magix Service Center> Meus Produtos " . Faça login e selecione SFP-18 e clique em 'Detalhes', que
• MAGIX

  34 answers, most recent on 3/31/2026

  RE: New "owners/developers" of Sequoia, Samplitude and Music Studio.
  Here is the FAQ at the bottom of the email I received from Boris FX. Sorry @SP. you beat me to it! The link for Magix.info and the new Samplitude Forum.
• Music Maker

  One answer, on 4/3/2024

  Activation or Store Login fails
  Hello, anyone else having a problem with the Magix store tonight. I just reinstalled Magix on my Win11 laptop, but when I click on either Login or Activate, I get an HTTP error screen. Anyone else?? Cheers
• Movie Studio

  9 answers, most recent on 10/24/2025

  RE: Movie Sudio 2025 developed a strange behaviour
  @me_again Hi Andy Is the video 3D (Stereo), digging deeper on GoPro formats I found, they actually bought out Cineform for their 3D/Stereo Hero camera. . . . . that file that isn't loading anymore, the long German name, something to do with Magix
• Movie Studio

  37 answers, most recent on 6/7/2025

  RE: Yoo Hoo! Here comes Magix Video Deluxe!
  @johnebaker it may be replaced by another image I know that John. As I said earlier, I fill in lots of these thing on various forums and sites. Magix is the only one to give me this problem. I've even screensaved the login process and watched it