Deactivating my old computer which I gave away

Bernie-Labarge wrote on 5/23/2024, 2:00 PM

Silly me. I bought a new computer and thought that I had transferred my old software to the new computer. That didn't work, and I'm now trying to register my new computer. Unfortunately, I only have a license for two computers ( I already have Sound Forge on one of them) and I sold the other one without deactivating it. Does anyone know how I can rectify this? Thank you.


SP. wrote on 5/23/2024, 2:11 PM

@Bernie-Labarge You can deactivate the installation in your customer account at Login and look under My Products.

rraud wrote on 5/24/2024, 2:11 PM

To be more specific; in the Magix Service Center, go to 'My Products', select your software item and click "Details", You can deactivate SF on the pertinent PC from there.

btw, welcome to the Magix Sound Forge users community @Bernie-Labarge.