• Off topic

  8 answers, most recent on 10/17/2025

  RE: serial number at purchase
  @JD-Langeman Have you checked your order confirmation email? I’m in a similar situation but I was rebuilding my studio, 6 months later I try to install Sound Forge 18 pro and I can’t find the confirmation activation email. I’ve tried creating a
• Off topic

  10 answers, most recent on 2/6/2026

  RE: Geen valideringscode ontvangen
  I purchased VDL 2026 Plus on DVD, I received an email confirming my order.I received the DVD on my post adres with invoice.The serial number is on the back of the DVD case and on the invoice.I didn't receive an email with another serial number (P3).
• Movie Studio

  One answer, on 7/18/2025

  RE: [Closed] Sale to Boris FX
  @Reyfox I've posted to the General Information section of the forum with a quote from one section of the email, so, I will create a link to your post but ask that any comments are added to my original post and so close this one, in order to try and
• SOUND FORGE

  3 answers, most recent on 8/5/2025

  RE: soundforge 18, continous pay for usage
  This was not on the description and order page that I sawI came no where close to 10 text pagesFrom my days in ascii files, a character is what ever you could see in a text file About 20 kb mp3 files (less), It doesn't matter I learned too
• Movie Studio

  5 answers, most recent on 6/5/2026

  RE: video deluxe - video export are setting stored anywhere ?
  @spuddy13 You can save your export settings. Here are mine: After you've set up your export, click the floppy disk icon (in red) and you can save the settings. Choose the "Export Preset" option. To reuse, just select your saved preset from the
• SOUND FORGE

  3 answers, most recent on 1/14/2025

  RE: [Solved] SF 17
  @sunnyday07 Hi Assuming your requirement is a smaller file size: The file type is to some extent only relevant in terms the degree of support for the format used, ie how universal the format is required to be for playback on different devices.  The
• Music Maker

  6 answers, most recent on 3/23/2024

  RE: [Solved] Unlimited Loops Subscription - Asking me to pay for every soundpool
  @TeddyRaines Ok, I don't have this version, so I would guess that you need to enter the Music Maker serial number to unlock the Premium Edition. But I'm not sure that this will also unlock the Loops Unlimited subscription. Maybe there is separate
• SOUND FORGE

  7 answers, most recent on 4/9/2026

  RE: Ozone elements says serial # wrong
  @Paul-Gaunt Boris FX staff needs to manually transfer the SF18 license to your Boris FX account. This is still ongoing, because there a many thousands of users. Yes, Boris FX account has some problems. To my knowledge you can't unsubscribe from the
• Music Maker

  8 answers, most recent on 1/3/2026

  RE: GETTING SCATTERED PROGRAM SCREENS WHEN STARTING MUSIC MAKER! WHY?
  @joseph-paz These are user to user forums, not any contact for Magix Support staff. And confidential data, like your email address should never be posted here. Hence I have edited your post. As to the problem of not having received the CDs you
• Music Maker

  4 answers, most recent on 3/12/2026

  RE: Loops Unlimited
  @Matthew-Kronqvist Welcome to the Magix user to user forums, so not a contact for any Magix staff, sorry. The answer to the question of how much is US$19 in AU$ can be found on any currency conversion site. If you place an order for Loops Unlimited
• SOUND FORGE

  13 answers, most recent on 3/16/2026

  RE: SF11 is stable - SF13, 14, 16 fail.
  John EB and SP; Thank you both for the suggestions,which I have trried. Unfortunately, nothing has worked. What is more dissapointing than the software not working is Magix's lack of support and hiding behind bots that close cases without any
• Movie Studio

  One answer, on 10/25/2025

  [Closed] I can not activate my old platinium movie studio 12
  Dear sir, I can not activate my old platinium movie studio version 12 which is old , but I need to work on that to build 3d video ( side by side )in order to watching 3d films by power dvd 16 I had which I could build in my pleasure time in. But I
• SOUND FORGE

  One answer, on 4/24/2025

  Registration failed
  My copy of Sound Forge 17 stopped working. I tried to input the serial number but it doesn't work. Order number is:  ----- Can you help me with my problem? I love the software and I want to use it.
• Movie Studio

  One answer, on 2/2/2024

  RE: [Solved] I've lost my magix products download page when I sign in
  @Lisa-Sargent These are user to user forums so not a contact for any Magix staff, sorry. You need to email infoservice@magix.net and ask for their help in resolving the problem. Do ensure you give as much detail as you can in your email in order to
• SOUND FORGE

  38 answers, most recent on 9/16/2025

  RE: MP3 conversion glitches
  It's so strange, isn't it. Anyway, I've ordered a Focusrite 2i2 4th Gen for home, so fingers crossed. If any files come back with glitches, I'll just try to repair them and hope that pressing SAVE (in SF18 or RX11) doesn't cause glitches elsewhere
• Video Pro X

  16 answers, most recent on 12/6/2025

  RE: HEVC-Codec
  @AdelPetros-Samu Please be aware these are public user to user forums and not any contact for Magix Support, so confidential data, like your order numbers, should never be posted here. Hence, they have been removed from your post. Did you click on
• SOUND FORGE

  11 answers, most recent on 4/19/2025

  RE: SF Pro 18 Annoyances, Fixes?
  @GoneToMaui Check your order confirmation email of Sound Forge 12 for iZotope serial numbers. To use plugins on 12 simply check the VST paths settings and scan for the iZotope plugins. Never received it. All I got was the SFP 12 Serial. Have
• Off topic

  One answer, on 1/18/2026

  RE: [Closed] I am not able to purchase DVD Architect 7.O
  @Giuseppe-Mendola Hi I have removed your email address from your comment. Please do not post private/confidential information, eg contact details, serial or order numbers etc. The forum which is a public forum open to anyone. DVD Architect is no
• Movie Studio

  2 answers, most recent on 2/14/2025

  RE: proDAD ReSpeedr V2 download?
  @Robert-Vincent9653 Hi . . . . i added the extra money to upgrade to the proDAD ReSpeedr "V2" . . . . Check your email spam folder for the order confirmation there should be a serial number and link to download ReSpeedr v2. John EBForum Moderator
• Off topic

  160 answers, most recent 9 hours ago

  RE: Magix support has not responded to support tickets for months
  @Steve-Jones3743 The information you've just posted refers to the hosting of users web sites previously hosted by Magix as part of their Magix Online service, i.e., they created their sites using either Magix or Xara web designer products and then
• Other products

  One answer, on 2/10/2026

  RE: recherche d'un produit
  @Thierry-Canfin Bienvenue sur le forum Magix, un espace d'entraide entre utilisateurs. Ce forum n'est pas un moyen de contacter l'équipe Magix. Veuillez envoyer un e-mail à infoservice@magix.net en précisant tous les détails de votre commande
• Other products

  2 answers, most recent on 6/24/2023

  RE: [Solved] VAT free purchase
  @Ji-Steinbach Please notice the remark on the last page of the checkout before placing the order: Your order will be initially processed with the appropriate value added tax (VAT). After verification of the submitted VAT identification number and
• Music Maker

  2 answers, most recent on 7/13/2023

  RE: [Solved] magix music maker 2014
  @imelda-james Everything should be listed in your order confirmation e-mail.
• Movie Studio

  3 answers, most recent on 1/30/2025

  RE: Shuffle in timeline
  @DRORENGEL Hi, there's sort orders in the Import tab, change this, maybe swap back to thumbnail view & select the ones you want, drag them to the timeline, or drag from a windows folder where there are multiple sort order options, Timeline mode