• Movie Studio

  5 answers, most recent on 6/13/2025

  RE: [Closed] Import MP4 problems
  @Billy-Green8845 Hi. The reason John has asked for the various specs of both the video files and your computer / laptop is it is difficult to track down why you have problems without those bits of information. Having a machine that can handle
• Rescue Your Videotapes!

  20 answers, most recent on 11/23/2025

  RE: Windows does not find drivers for the video grabber usb device
  @Atte-Tahvanainen Is Magix Video Converter 3 listed in the device manager under Audio-, Video- and Gamecontrollers (Ääni-, video- ja peliohjaimet)? It should look like this: As you see, there is also an unknown Video Grabber device. It doesn't seem
• SOUND FORGE

  5 answers, most recent on 10/13/2024

  RE: need offline installer for sound forge pro 18
  ok so get this... I checked in Settings/widows security/virus & threat protection/ransomware protection and sure enough the download manager/installer was trying to do something in my profile folders and windows was blocking it. attempts to
• SOUND FORGE

  77 answers, most recent on 2/4/2026

  RE: SFPro continually crashes - versions 14-18
  @SteveMTNO If everything works fine, I don't think it's necessary to upgrade to a new computer. As far as I see it, people are currently somewhat disappointed about new processors and GPU generations. They are expensive but don't bring much more
• ACID

  19 answers, most recent on 1/21/2026

  WAVES VST Plug-in inssue
  We had to do a deep cleaning of our Windows 10. As a result, many doubled files had to be deleted. So we had to reinstall new DAW's and VST's, and even Printing drivers... uhg. Sorry for the dramatics... Anyhow, we are unable to find our WAVES
• Movie Studio

  4 answers, most recent on 1/12/2026

  RE: cannot register
  @leon-Shargel Welcome to the Magix user to user forums. Unfortunately, your first post here is very much lacking in detail! For we, fellow-users, to have any chance of being able to help you, please answer these questions: Where did you buy the
• Video Pro X

  37 answers, most recent on 11/9/2024

  RE: bug ?? unable to delete keyframe -> from 2nd clip (onwards)
  @CubeAce Hello Ray, You wrote on November 6, 2024 at 2:49 PM this: "On the other hand the only way I can start it normally is to turn off all internet security settings". Or am I reading this wrong? I would have to physically sit behind your
• SOUND FORGE

  10 answers, most recent on 2/12/2025

  RE: Sound Forge 18 Build 21Back Up Toolbars?
  Thanks @rraud, please tell me about the registry settings. I have experience of writing my own keys (though not for any Magix products) and I take regular images of my system so I can restore it should something go wrong. I consider keeping data
• Video Pro X

  165 answers, most recent on 4/10/2025

  RE: [Closed] Website Observation
  The AI should help me sort my source material (images, videos, audio files). Face recognition - I would like to see AI image recognition that makes it possible to identify objects, places, people and fonts within an image or video. Do you agree with
• Movie Studio

  13 answers, most recent on 12/31/2024

  RE: Cannot Install Movie Studio 2025 Platinum: Error-1
  @Information-Systems Hi Did you disable, temporarily, the Windows Defender Ransomware protection feature? If not, then try installing again with this off. John EBForum Moderator Thank you very much to you and Rob for taking the time to reply to
• Other products

  5 answers, most recent on 2/7/2025

  RE: Independence Pro Premium Suite Being Flagged as Malware
  @christopher-h5120 Welcome to the Magix user to user forums! I must state immediately that I am NOT a Mac user/owner so have no idea if/how that security message can be bypassed, but you do need to be aware that Independence Pro has not been updated
• Audio Cleaning Lab

  6 answers, most recent on 5/13/2024

  RE: Record button greyed out
  @garageski Ok. I suggest you upload screenshots of your Cleaning Lab Recording settings, the Recording Tab of your Windows Sound settings and your Windows microphone security settings. Maybe we can spot something there which was overlooked. Please
• Movie Studio

  37 answers, most recent on 6/7/2025

  RE: Yoo Hoo! Here comes Magix Video Deluxe!
  @CubeAce Check your internet settings for security as it may be higher on Win 11 than Win 10 i know this is off topic, so this is the last I shall say of it. I don't mind logging onto the forum, my browser clears cookies every time I come out of it
• Music Maker

  17 answers, most recent on 6/11/2024

  RE: Previous Audio Error (still a problem)
  @Riley-Coach Try the following. Make a right click on a folder in Windows Explorer > Properties > Security and check which groups and users can access the folder. There should be listed your SYSTEM group, your Windows user account, your
• Movie Studio

  3 answers, most recent on 8/8/2024

  RE: Will not record Video from Camcorder via FireWire
  @Dennis-Burton Welcome Dennis. Random thoughts: -If using Windows 10 or 11, check that Windows has been given permission to use your camera and microphone: Windows Settings>Privacy & Security>Camera>turn on camera access and lower down
• ACID

  2 answers, most recent on 7/21/2023

  RE: [Solved] Cannot drag and drop audio files
  @amy-k If you run any program as administrator Windows will automatically block drag and drop for security reasons so you cannot drag and drop infected or manipulated files into an administrator context. To me it looks like that ACID runs as
• Rescue Your Videotapes!

  5 answers, most recent on 5/17/2024

  RE: Computer doesn't see my USB Dongle in File Explorer
  @lugeman Have you allowed microphone and camera access in the Windows security settings? If not then it's possible that this is the cause of your
• Movie Studio

  61 answers, most recent on 7/25/2024

  RE: My MAGIX software will not cut a DVD to Disc
   @CubeAce writes No, it say's I need to log in to my account which I don't have. I tried the download buttons to no avail. That's curious. I have sent similar links to numerous other forums and everyone has been able to access the files. I don't
• Music Maker

  2 answers, most recent on 1/27/2024

  RE: payment unsuccessful
  @SAM-DSOUZA Hello welcome If your credit card (e.g., Mastercard, Visa, American Express, etc.) is declined during the payment process in our Online Shop or for our online services (e.g. MAGIX Online World) for no apparent reason, this may be caused
• Movie Studio

  11 answers, most recent on 3/13/2026

  RE: You have deactivated cookies. You must activate cookies in your brows
  I am running Win 11. I got the same error when trying to use Movie Studio 17.0 Platinum after a long period of not using it. Yes, this is an old program, but years ago it did what I wanted. Anyway, maybe my experience is similar for anyone
• Audio Cleaning Lab

  13 answers, most recent on 2/27/2025

  Problems Installing Sound Forge Audio Cleaning Lab4
  Have been trying to install Audio Cleaning Lab (64bit ) without any success. Purchased in Jan and have been unable Tio install it since. Have gone to help desk and tried all the suggestions with no success also. Suggested that it was an
• Audio Cleaning Lab

  15 answers, most recent on 2/2/2024

  RE: Soundcard
  @Zygmunt-Skalski Please check if you have enabled microphone access permissions for all programs in the Windows security settings. Windows blocks audio recording for security reasons. Usually, if you enable it, it should work fine. On the other
• Movie Studio

  7 answers, most recent on 6/6/2024

  RE: I am unable to purchase anything from the in-program Store.
  Hi Ray I didn't know that, I've never tried purchasing extras before but I'll certainly give it a go. At the moment I'm only after a few more transitions and some music packages, not critical but I'd like to have the choice. I still haven't
• Movie Studio

  One answer, on 6/5/2024

  Movie Studio Ultimate 2025 (in french Videodeluxe Ultimate 2025)
  Hi Guys, very strange, need to start videodeluxe.exe in Admin, because with normal start via shortcut receive error 0xc0000022 videodeluxe.exe Application error, application cannot start correctly Verify in Property Security path is system so ? no