Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

Well, I'm kind of worried about doing that since I can't exactly find what you're describing. I'm the kind of artist that need step by step guidance. I think I found them, but honestly SP, I just don't trust myself. I'll see if I can give it another

Video Pro X

46 answers, most recent on 5/14/2025

RE: VPX16 plays Sony XAVC with no sound

@Can-Dive I have QuickTime on my system already so I don't think that matters. Ray.

Music Maker

4 answers, most recent on 10/1/2025

RE: Missing download-links after upgrade paid purchase.

@Per-Schei It's very odd, that your purchased upgrades are not listed in your customer account. Please contact customer support at infoservice@magix.net and write that you didn't receive your purchased products. You might get an AI chat bot response

Music Maker

2 answers, most recent on 5/12/2026

Incorrect package sent after payment

Like so many others here, I paid for musicmaker Ultimate 2026 and have been only given the half priced platinum version despite 5 tickets I have raised and still zero response! There is no tel number I can find for customer service and it seems the

MAGIX

34 answers, most recent on 3/31/2026

RE: New "owners/developers" of Sequoia, Samplitude and Music Studio.

@emmrecs I think it's the right move. Especially that they took over the old team. The alternative would have been becoming a zombie application like Acid or Sound Forge.

SOUND FORGE

8 answers, most recent on 2/28/2026

RE: Sampler tool not working in SF 18

@ROBERTO-FERNANDEZ5645 Did you create three different support tickets? You need to respond the to first AI bot answer before you can get human support like I mentioned before. I think you need to select that the first answer didn't solve your

Movie Studio

6 answers, most recent on 5/20/2025

RE: Imported file cuts existing object on timeline

I think I found the problem: even though I had seen the Insert Mode checked on #1 (automatic), I unchecked it, then checked it again. Bingo! It seemed to reset, and now I can import as always. Sorry to have bothered you (I'm getting old lol). Simple

Video Pro X

One answer, on 10/11/2025

NeatVideo v 6.0.8 released

I don't think I've seen this mentioned elsewhere in the forums but NeatVideo version 6.0.8 has been released by ABSoft and is available to download in registered users accounts. JeffForum Moderator

Movie Studio

35 answers, most recent on 5/7/2025

RE: Is there a way to increase the cache?

@Steve-Jones3743 Check your GPU driver is up to date, I don't think this has been mentioned without reading the post again

Movie Studio

12 answers, most recent on 11/15/2025

RE: Speech to text

Indeed, not obvious at all! I only found out because I eventually found it mentioned in a review of the software. You'd think they'd include a few free minutes with the download to get you started and tell you you need to buy more and provide a link.

SOUND FORGE

7 answers, most recent on 3/12/2026

RE: RX VST Plugin Issues

Okay, seems every plugin that is an ARA type is impacted and don't open/respond. Like SpectraLayers, Melodyne and Ozone Imager 2. Other plugin of other types open normally. I looked at FX Plug-ins > By Type and tried each type to see if there was

Music Maker

2 answers, most recent on 5/18/2024

RE: [Solved] Music Maker 2024 version 32.1.0.18-problem with drop down menu

I think I may have resolved my own query for now which is not an ideal solution but it at least works. Music Maker for some reason creates this problem when i'm connected to a second monitor, in this case it's an actual TV and not just a second

ACID

15 answers, most recent on 12/19/2024

[Solved] 🎄🎉 ACID PRO 11 + SOUND FORGE 16 - CHRISTMAS CRASH SPECTACULAR! 🎉🎄

Here’s the plot so far:1️⃣ Opening screen appears.2️⃣ App scans for plugins.3️⃣ BOOM — immediate exit, no encore. Attempts at holiday cheer (aka fixes) that failed:🎁 Magix System Check: Support said to disable 3rd party antivirus. I did. The apps

Samplitude

3 answers, most recent on 1/26/2025

RE: Namm 2025 Magix coverage

@Fhatuwani-Netshifhefhe I don't think that Magix cares about this.

Other products

4 answers, most recent on 3/9/2026

Movie Delux 2026 Feedback button goes to Patches, not to feedback area

Good day to you. I needed to add a suggestion, but the FEEDBACK button points to the wrong URL, so I've forgotten what I wanted to suggest. LOL. #ADHD train, I don't need help getting lost. Please fix this tiny issue for me. The link should point

Movie Studio

14 answers, most recent on 3/26/2026

RE: Hardware Rendering

@Carl-Johansson Based on those 3950x numbers, Carl, I'd still get a dedicated GPU. I realise my system in Intel but my CPU (i7-13700K) isn't much faster than the 3950x. I think my export times, using CPU only, are similar... slow! Approx 3x play

Movie Studio

22 answers, most recent on 1/7/2026

RE: Unable to capture audio during Screen Recording -Video Deluxe 2026 Plu

@me_again Hi Andy. Gotcha 👍😂 I doubt then, our images were similar. Thinking about it then the program must also not be set so that the audio is set to be exclusive to a program using Stereo Mix. but that is not a windows default setting so should

Movie Studio

10 answers, most recent on 11/9/2025

RE: program crash trying to extract audio to txt file for use as sub title

I think i am maybe stuck again i have my input files can i apply them to my full video automaticly on a timeline in Video deluxe 2026 Premium or is it not an option in this version B.

Movie Studio

8 answers, most recent on 2/5/2026

RE: Repeated glitch in burned disc

@k9vet I will try to answer your questions later. I dealt with this issue by splitting the original movie in half and burning each half on separate discs. This would seem to strongly suggest your project was too big/long to fit on one disc, I

Movie Studio

44 answers, most recent on 9/12/2025

RE: some objects cannot be moved on the timeline. Others can...

”Try moving it again with the video stopped”. No difference. This has been going on for several years as I wrote and I have tried everything I can think of. This occurs also in every MAGIX 2006-project I start.

Movie Studio

44 answers, most recent on 9/12/2025

RE: some objects cannot be moved on the timeline. Others can...

”Try moving it again with the video stopped”. No difference. This has been going on for several years as I wrote and I have tried everything I can think of. This occurs also in every MAGIX 2006-project I start.

SOUND FORGE

16 answers, most recent on 3/21/2025

RE: not saving to mp3 files

I check for updates every day. Vegas 22 works fine so I would think soundforge 18 would work.

Music Maker

14 answers, most recent on 9/27/2025

RE: What are the corresponding albums to Soundpools with no images showing

@Leonard-1 I made a list of Soundpool loops some years ago. It was updated the last time in March 2021, so the newest stuff isn't included there. I think you should be able to find your loops because they're a bit