• Movie Studio

  14 answers, most recent on 3/26/2026

  RE: Hardware Rendering
  Thanks for testing! Makes me wonder if you have a more powerful computer build how much more time would be saved. I work mainly in 4K. Depending on what I am shooting, sometimes 4:2:2, and sometimes 4:2:0. But always in 4K.
• Photostory

  6 answers, most recent on 8/24/2025

  RE: [Solved] "Sound Optimization", disappearing transitions, transition/music issue
  @Robert-Madison Hi With respect to the 'Sound optimization' message need more information in order to help you: Photostory version, your previous topic referred to Photostory Deluxe 2021  Computer specification, see this topic for what is
• Other products

  One answer, on 6/16/2025

  [Closed] trying to download the learning models for Vegas 22
  I have Vegas 22 on my computer. I am trying to download the learning models for Vegas 22 but I get an error message stating" there are no compatible products on my computer." Any idea why this would happen and how to fix it? Thanks! Dell XPS windows
• SOUND FORGE

  4 answers, most recent on 7/8/2024

  [Solved] SF18 crashes when loading a file.
  I just upgraded from SF14 pro to 18 pro. 14 was crashing every time I loaded a wav or MP3 file. I figured an upgrade to 18 would probably fix the issue but it does the same thing. I bought a new computer recently with Windows 11 and down loaded
• Video Pro X

  9 answers, most recent on 12/10/2025

  RE: I burn a disc , but it only burns 24 of 37 minutes each time. Unsure a
  @JIM-MAXIM Hi @emmrecs good catch on the file locations. If you must use OneDrive then remove the Magix folder from syncing with the cloud. See this Microsoft article if you do not know how to do this. John EB
• Movie Studio

  3 answers, most recent on 12/18/2025

  [Solved] Can't activate video delux 2026
  I bought it some time ago, already submitted 4 tickets to support but they haven't replied to any in a month. I bought the Video deluxe 2026 Premium program. I installed it on my computer and tried to activate it with the given email and serial
• Movie Studio

  7 answers, most recent on 3/24/2026

  RE: proDAD VitaScene V5 PRO
  @browj2 @johnebaker Thanks for your replies both and yes John CB, Vitascene did show under Effects, proDAD Vitascene but nowhere else.. Yesterday I must have rebooted the computer at least a dozen times; both by restart and shutdown/start with no
• Movie Studio

  2 answers, most recent on 10/20/2025

  RE: Hi I bought the program in 2012 now this does not allow saving as mp4
  @Timo-Nieminen Hi . . . . does not allow saving as mp4 format asking for activation code . . . . Movie Edit Pro, 2012 or 2013 (?) are obsolete and the paid for codecs are no longer available. Depending on the computer specification, it may be
• Music Maker

  One answer, on 8/13/2025

  RE: suddenly export function stopped?
  @Caroline.Marike Try restarting your computer. Maybe this will help. Make sure to select the Restart option and not the Shut down option!
• ACID

  12 answers, most recent on 9/7/2024

  [Solved] ACID 11 Quits responding.
    Once installed, it locks up and quits working. brand new installation on a gaming computer. below are my computer specs. I get 2 audio and 1 midi track recorded, then i playback the midi to trigger the synth and record that output back into acid.
• Movie Studio

  15 answers, most recent Yesterday

  RE: Video Deluxe 2026 Plus
  @AAM Hi We need more information to help diagnose the issue you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please quote processor and graphics card(s)
• SOUND FORGE

  8 answers, most recent on 11/21/2025

  RE: Sound Forge 17 not loading on Windows 11
  @Justin-Brummer I see you are attempting to save your file to OneDrive. Try using a different location on your computer, NOT your desktop either! As a general rule, with most types of files it is considered to never be a good idea to save directly
• SOUND FORGE

  3 answers, most recent on 12/23/2025

  사운드 포지 17프로 재 설치 문의 합니다.
  컴퓨터 오류 때문에 컴퓨터 전체를 포멧 후 다시 설치하여. 사운드 포지 17도 새로 설치를 하여 실행을 하면 오존 창이 뜨면서 일련번호를 입력하라고 하여 제품 구매 할 때 받은 일련번호를 넣으면 다르다고 합니다. 이메일로 다시 다운을 받을 프로그램을 받았스면 좋겠습니다. Google translate: Due to a computer error, I had to format and reinstall my entire computer. When
• Audio Cleaning Lab

  13 answers, most recent on 2/27/2025

  RE: Problems Installing Sound Forge Audio Cleaning Lab4
  @James-McCall I Just installed SFACL4 on my Windows 11 computer. It installs the C++ Redistributable 2008 SP1 during the installation. Everything works fine. Not sure what the problem with your computer might be.
• Music Maker

  6 answers, most recent on 11/6/2025

  RE: Music Makerv226 Premium
  @Vadim-Gussarov Вы пробовали перезагрузить компьютер? Выберите «Перезагрузить», а не «Завершение работы».   Have you tried to restart the computer? Please select the Restart option and not the Shut down option.
• Audio Cleaning Lab

  4 answers, most recent on 4/17/2026

  RE: Magix Cleaning Lab 2013
  @Elaine-Burnett The tape deck is the playback device. With a right click on the recording button you can open the recording settings panel in Audio Cleaning Lab and you need to select the audio input there. Depending on how you connected the tape
• SOUND FORGE

  9 answers, most recent on 10/16/2025

  RE: Problem activating Sound Forge 9 using new method
  This is just a note that I've now been able to successfully activate and run Sound Forge 9 on my new PC. I did as SP suggested on 17th September in this thread and raised a support request to merge my old account (which had Sound Forge 9 registered
• Movie Studio

  4 answers, most recent on 12/14/2025

  RE: Magix Hub
  @Marek-K1502 Have you checked whether your firewall and/or antivirus is blocking the connection to the Magix Hub on the "problem" computer? Which version of Windows is installed on both of your computers? I don't think it should be necessary to
• Music Maker

  7 answers, most recent on 10/20/2025

  RE: MMM 2014 fresh reinstall from website
  @Eleyan You can also check the folder C:\Users\*YourWindowsUsername*\Documents\Magix Downloads\Installationsmanager\ on your Windows 7 computer. Maybe it still has a backup copy of the Music Maker 2014 installer.
• Movie Studio

  6 answers, most recent on 5/30/2025

  RE: Cannot get to Activation
  OK so where do I find the "computer ID" the the activation field is asking for??
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  @me_again @AAProds @johnebaker @Gra_Ham While I would consider my computer pretty "polluted", I was unable to play the renamed file as m4v in MMS2024 and VPX16. @AAProds made the observation that this extension is the default for Handbrake. This may
• Movie Studio

  One answer, on 8/20/2024

  [Solved] is it safe to delete files in MAGIX Downloads folder?
  Hello I am cleaning up my computer and found a lot of older files (programs) in the  C:\Users\"Username"\Documents\MAGIX Downloads - Folder. They're all related to an older install of MAGIX Video_deluxe_2021_Plus and dates back to 2020. Can I go
• Movie Studio

  One answer, on 2/22/2026

  [Closed] I need my serial number!
  After installing Movie Studio Platinum 13 on my new computer, I have to add my serial number but when I tried searching for it on my email, I forgot I deleted my entire history of emails from 2015. I need my serial number!
• Off topic

  8 answers, most recent on 10/14/2025

  RE: Software
  @Eric-Bremmer Offline activation with a Computer ID is only available for programs that have a P2 Serial number. These programs were released before 2014. Are you trying to activate such old programs?