• Video Pro X

  4 answers, most recent on 5/23/2024

  RE: [Solved] Purchased Magix Store audio (ogg) files not found
  @now37 Hi, The Store checks back with Magix to see if you have purchased the song. When you first load VPX, it takes a while to connect. You can see this by starting VPX with a new project and going immediately to the Audio tab. It won't be
• Movie Studio

  22 answers, most recent on 10/11/2025

  RE: Serial Number Problem with Video Deluxe2026 Trial
  @m2005 That solution was suggested (by me) in the first reply to this thread but it's great to see a Magix employee participating here!! @GeeGee I understand what you say about Win 10; the whole situation is very unclear and M$ seems to be doing not
• Audio Cleaning Lab

  3 answers, most recent on 12/20/2024

  RE: Unable to import vinyl
  @Colin-Pottle Hi, Beyond getting Windows sound settings to recognize your record player pre-amp, in SFACL, Import, Vinyl, click on Settings. Under Audio input, select your input. It will probably be Line-in if you have connected your pre-amp to the
• SOUND FORGE

  One answer, on 6/27/2024

  connecting sound forge to IK interface
  I changed my interface to Ik interface and "sound forge" can't see the interface
• SOUND FORGE

  2 answers, most recent on 4/24/2025

  RE: Sound Forge 7.0
  @Dennis-Garcia Visit Magix.com and use your old Sony login credentials (e-mail and password) to access your user account. There you should be able to download the installer. If this doesn't work you could get an external USB disk drive. I think they
• Music Maker

  16 answers, most recent on 4/5/2026

  Unlimited loops
  I have a big problem. I used MusicMaker and Loops Unlimited for a year. Then the soundpools stopped loading automatically, and I bought an upgrade for €99.99. I received coupon codes by email — the program upgrade, a coupon for a soundpool, iZotope,
• Audio Cleaning Lab

  One answer, on 3/16/2024

  connections
  I have a new laptop. I have an old turntable. How do I connect these two? I did this over a decade ago on an old desktop but now it's all changed.
• SOUND FORGE

  77 answers, most recent on 2/4/2026

  RE: SFPro continually crashes - versions 14-18
  @SteveMTNO Yes, it's a fallback. But if the crashes reduce, then we know the the device driver has something to do with them. Usually for such high sample rates I would recommend a 24 bit/192 kHz audio interface with ASIO drivers. How do you connect
• SOUND FORGE

  77 answers, most recent on 2/4/2026

  RE: SFPro continually crashes - versions 14-18
  I think you may be right about ASIO support in Audacity; I've been messing around with so many different possible solutions that my brain is prone to short circuiting. As for the low latency driver, I don't think I've seen references to that on my
• SOUND FORGE

  42 answers, most recent on 5/28/2025

  RE: Batch Processor Crashing
  @ItsMeTho What are the error descriptions in the Windows Reliability Monitor or Event Viewer are saying about the crashes? Crashes in ntdll.dll are likely a driver issue. Is your audiointerface always connected to your computer? Instead of
• Movie Edit Now

  8 answers, most recent on 3/25/2025

  RE: Getting Firewire to work on an old laptop fitted with a FireWire socke
  @AnnTH Hi I would like to add a cautionary warning:- On Amazon and many other sites you will find many cables which claim to enable Firewire devices to be connected to a USB port. These are not true converters, they are adapters and will not work
• Music Maker

  One answer, on 4/27/2024

  2024 version Music Maker First time run and install on Windows 11
  Connect to server and ask me to enter email and password then as I'm typing it crashes and says could not connect, please check internet connection, but i don't have any issues with internet seems to be software issue running on windows 10 When i
• Music Maker

  15 answers, most recent on 5/16/2024

  RE: why is the option to upload using wav files not available
  @Richard-Docherty Can you connect the sub and speakers to the output of your audio interface?
• Samplitude

  7 answers, most recent on 12/29/2024

  RE: Playback along with audio stuttering every 1-3 seconds
  @KiyahKitsune I wholeheartedly concur with what @SP. has suggested to you. I think you should try and use a non-wireless connection to your computer. Inevitably, wireless connections do introduce some degree of latency. Also, you will see I have
• Off topic

  3 answers, most recent on 2/13/2025

  RE: [Closed] MAGIX Installation Manager
  @Joe-Korkowski I believe this has something to do with the downloader not being able to connect to the internet. The reasons for this can be firewall or antivirus settings. It might simply work if you use your smartphone as a Internet hotspot. But
• Music Maker

  One answer, on 5/22/2023

  RE: [Solved] Internal sounds from midi into Music Maker?
  @Nick-Phillips You need a way to connect the audio output of your keyboard with your computer. This is usually done with an external USB audio interface. You could also try to connect the keyboard audio output directly to the microphone input of
• SOUND FORGE

  18 answers, most recent on 11/9/2025

  RE: Support Is Non-Existant
  I found information on how to activate older Vegas software on www.vegascreativesoftware.com. I have been attempting to get support for Sound Forge Pro 11. I find it listed in My products but the "Show more details" link is missing for Sound Forge
• Movie Studio

  6 answers, most recent on 5/30/2025

  RE: Cannot get to Activation
  @Kat-Rhein Hi . . . . . I have put in my software number . . . . Does this begin with P3- followed by 6 blocks, separated by hyphens, of 5 numbers? If so you enter this as @Gid commented above If not, and you have a series of letters/numbers
• Rescue Your Videotapes!

  9 answers, most recent on 4/22/2025

  RE: Videowandler 2 issues...
  Thank you for the really fast response.I bought another cable with all 3 connectors but it had a stupid problem with the plastic cover on the connector being too thick to fit in the small slot that the AV input was in. I tried connecting the black
• Movie Studio

  One answer, on 12/12/2024

  [Closed] Capture is not working
  I am using Movie Studio 13.0 Platinum; serial number removed by Moderator in Windows 11. My camcorder is a DCR-TRV340. I am using a Toshiba VCR with composite connections to a hub then to the camcorder. Then the Firewire connection to a Firewire
• Music Maker

  10 answers, most recent on 3/22/2024

  RE: [Solved] Support links are redirecting me to Forum instead. Serial Number prob
  @Eleyan For Music Maker 2021 and newer versions you simply install the Free Edition from Magix.com and login with your e-mail and password. It's not necessary to enter the serial number a second time. Besides that, there could be server problems at
• Music Maker

  12 answers, most recent on 4/22/2024

  RE: Tyros 2 keyboard recording
  @Richard-Docherty Ideally, you want to use an external USB audio interface with ASIO drivers and MIDI outputs and outputs. You connect the audio output of your keyboard to the audio input of the interface. You connect the MIDI output of your
• SOUND FORGE

  9 answers, most recent on 6/4/2024

  RE: SF17 "...no recording device exists,... cannot...open"
  @TheGDog You are maybe not getting any input as long as no cables are connected to the line input or microphone input?
• Off topic

  5 answers, most recent on 2/22/2026

  RE: please do not send me the every day messages of offers anymore! Thanks
  @Peter-Corstiaans Hi There are three sources to modify: If you are gettting them by email, login to your Account at magix.com, icon top right of the home page, using the email address and password VDL is registered with.Under Info service uncheck