• Music Maker

  7 answers, most recent on 2/22/2026

  LOST SOUND POOLS AND LOOPS
  MY HARD DRIVE RECENTLY CRASHED AND ALL MY DATA WAS UNRECOVERABLE. I RE-INSTALLED MAGIX MUSIC MAKER HOPING THAT ALL OF MY PURCHASED LOOPS AND SOUND POOLS WOULD AUTOMATICALLY POPULATE. BUT THERE IS NO DATA...NO PURCHASED AUDIO..NOTHING. IF ALL OF MY
• Movie Studio

  33 answers, most recent on 3/6/2025

  RE: Odd Autosave Behavious with MS 2025 version 239
  @johnebaker Hi John EB, You're quite right. I forgot about that and usually just ignored it. That is most useful if one has forgotten to save and the program crashes or you just exit without saving...so long as you don't start another new
• SOUND FORGE

  77 answers, most recent on 2/4/2026

  RE: SFPro continually crashes - versions 14-18
  Well, I updated the drivers. Rebooted (just in case I needed to). Still crashing... :(
• SOUND FORGE

  14 answers, most recent on 8/29/2025

  RE: where is spectralayers pro??
  I returned the SoundForge 18 purchase for a full refund. It wasn't just the Specralayers thing, the app itself was crashing everywhere. Magix support was no help at all (except to promptly refund my money). I have SoundForge 12 Pro since it came out
• SOUND FORGE

  42 answers, most recent on 5/28/2025

  RE: Batch Processor Crashing
  @ItsMeTho What are the error descriptions in the Windows Reliability Monitor or Event Viewer are saying about the crashes? Crashes in ntdll.dll are likely a driver issue. Is your audiointerface always connected to your computer? Instead of
• ACID

  2 answers, most recent on 4/30/2024

  RE: [Solved] Pro 11.0.2 is Crashing when when trying to delete an empty track.
  Thanks for your response - I found the problem. The Audio Device config dropped my UA Apollo and reverted to Microsoft Sound Mapper. Once I reset to the proper device no more crashes. Thanks -
• SOUND FORGE

  13 answers, most recent on 3/16/2026

  SF11 is stable - SF13, 14, 16 fail.
  I have been struggling with SF for years, I can no longer test if SF18 fixes issues or not but I am on SF16. When I've upgraded to new versions the bugs have not been fixed and have given up paid upgrading.I've just discovered that all the versions
• SOUND FORGE

  11 answers, most recent on 5/10/2025

  RE: [Solved] SF 18 Pro Trial Crashing
  So I was checking out other file things elsewhere and that prompted me to check on my windows sound settings.My audio interface was set to run at 44.1kHz for some reason (even though I set it to 48kHz a while back). Then I checked the Roland website
• Movie Studio

  26 answers, most recent on 6/8/2026

  RE: Message: Could not find a part of the program. Please install again.
  I had the same problem with Magix Video Pro X.17.But my Windows 11 system also had Topaz Video and Topax Video AI installed.After removing both, X17 started normal again without the error message or the application crashing.Though, I find it very
• ACID

  8 answers, most recent on 12/15/2025

  RE: Acid Pro 11 plante "update VST plugins"
  No new VSTs installed, I emptied all the VST folders.I copied the audio_plugin_scan_server files from SoundForge 18 without success, then those from Acid Pro 10 (which work perfectly), but version 11 still crashes.I'll have to go back to Acid Pro
• Video Pro X

  10 answers, most recent on 12/5/2025

  RE: Video Pro X 11 Crashes Every 5 Minutes
  @johnebaker  Hello again,I changed my Program Settings> Display Options> Preview and playback on analog recording> Video mode to Standard Renderer At first, i thought this solved my issue. The program did not force close. I tried closing
• Samplitude

  8 answers, most recent on 4/14/2025

  RE: Instabilité
  @Sidiano Appuyez sur les touches Windows et R de votre clavier, puis saisissez perfmon /rel et appuyez sur Entrée. Le Moniteur de fiabilité Windows s'ouvre. Vous pouvez voir tous les plantages marqués d'une croix rouge. Double-cliquez sur un
• Samplitude

  30 answers, most recent on 7/10/2025

  RE: Samplitude Music Studio X8 - suddenly crashing
  @Steven-Wood It's okay. Standard background processes shouldn't be a problem. Maybe we can try something different. Which audio driver are you using? An ASIO driver? Does it make a difference if you switch to WDM or MME or does it crash as well? Be
• SOUND FORGE

  8 answers, most recent on 12/15/2025

  RE: [Solved] sound forge 17 wont open
  @Sarah-Lochridge Thanks! This line here makes me think that the Magix Low Latency audio driver (which is an old, rebranded version of the ASIO4ALL driver) is crashing. Faulting module name: mgxasio4_x64.dll If you want to uninstall Magix Low Latency
• Samplitude

  3 answers, most recent on 1/19/2026

  [Solved] Samplitude keeps crashing with ASIO4All
  This problem suddenly started happening yesterday, and it is making it impossible to continue working on my current project. Windows 11 64-bit, Samplitude Studio 2023. ASIO4All has always worked fine when I want to record MIDI, but yesterday it
• ACID

  19 answers, most recent on 1/21/2026

  RE: WAVES VST Plug-in inssue
  It is not crashing anymore. Everything is good now. 👍 Thank you SP. Please review my last post above 🙏 Hmmmmm.... "....Music Maker 2026 free demo version and use the file from it as this seems to work as @shkr mentioned above...." AH, I understand
• Movie Studio

  14 answers, most recent on 9/8/2025

  MAGIX Video deluxe 2026 Premium (Constantly Crashing on Startup)
  Good day to you all,I've been for weeks waiting on responses from Magix support team with no response.The problem is I followed tutorials on a known issue with the software crashing on startup, deleting data in %appdata% and at the same time
• Music Maker

  36 answers, most recent on 12/17/2025

  RE: Need help fixing magix..am losing hope
  https://www.reddit.com/r/sysadmin/comments/t9zko4/ntdlldll_causing_constant_app_crashes/ Iv'e done this reddit thread as well
• SOUND FORGE

  8 answers, most recent on 12/15/2025

  RE: sound forge 17 wont open
  Many thanks @SP! I had the same crash as OP listed after replacing my older computer and moving my AudioStudio lic to the new machine. Strange that everything was fine on the older machine? But all is happy now and I am back to cleaning up some
• Video Pro X

  10 answers, most recent on 12/5/2025

  RE: Video Pro X 11 Crashes Every 5 Minutes
  @MegaMooer Hi. In the end user licence agreement Magix only supplies support for one year from date of purchase. Personally I feel that if it was working in the past then the program hasn't changed but something in the software it runs on has that
• SOUND FORGE

  11 answers, most recent on 5/10/2025

  RE: SF 18 Pro Trial Crashing
  @ItsMeTho Interesting. Usually there should be an error message that the sample rate couldn't be set instead of a crash. But good to know that you found the solution
• SOUND FORGE

  16 answers, most recent on 3/21/2025

  RE: not saving to mp3 files
  after changing Options> Preferences> Internal> ("Activate legacy MP3 plug-in" (Change FALSE to TRUE) sound forge 18 crashes when opening
• Photostory

  3 answers, most recent on 3/19/2026

  Photostory Deluxe 2026 & Photo Manager Deluxe – Installer crashes imme
  Hi everyone, I recently purchased Photostory Deluxe 2026 and Photo Manager Deluxe on March 11, 2026, but I am unable to install either program. When I run the installer, a window briefly appears on screen and then immediately disappears — the
• Movie Studio

  52 answers, most recent on 3/8/2025

  RE: Update
  @me_again, @browj2, @AAProds, @emmrecs Hi Andy, John, Al and Jeff I do not get any crashes while using NV. Saving project and re-opening gives the crash message as above. I also found another possible issue - exporting the NV 5.6.6 Pro treated video