• Movie Studio

  5 answers, most recent on 2/14/2026

  RE: [Solved] No My Products shown in my account
  @G-R Have you entered the exact same e-mail address you used to register Movie Studio 2023 in the past? If you never registered it, you can enter the serial number in the Registration section to add the installer to your account. You can also
• Movie Studio

  7 answers, most recent on 4/10/2026

  cant download extra content
  HI! Im having trouble to install the extra content and efects and such. Do anybody customer support mind install theese things on my computer? when their available. thanks
• Movie Studio

  2 answers, most recent on 11/29/2025

  RE: Download from Cloud Import Fails
  @tomtomsnare Hi, Did you look in the location where the files actually go to: C:\Documents\MAGIX\Video deluxe 2026 Plus\MAGIX Content or something similar with your program\\MAGIX Content? In VDL/VPX, there is a problem with the Import/Magix
• Music Maker

  5 answers, most recent on 6/25/2024

  RE: [Solved] Magix 2025 Upgrade Issues
  @Zachary-Cannon-Bryant Did you download and install the new version or did you only enter the serial number in Music Maker 2024? I'm pretty sure the new version is a separate software.
• Music Maker

  2 answers, most recent on 7/9/2024

  [Solved] downloaded fine but instillation not progressing in progress box
  hi, i have looked through to see if i could find anyone else with the same problem. i just brought the 2024 download version of magix music maker, however after the exe was downloaded i clicked on it and it went to the progress window but for some
• Movie Studio

  5 answers, most recent on 7/31/2025

  RE: How can I compare the various video products?
  @johnebaker does that mean you get to download all the with the trial version, you get to download all the proDAD, and additional addons? I'm not sure on that. @Walter-Nezwisky the only real difference between Premium and Ultimate are, as pointed
• Photostory

  17 answers, most recent Yesterday

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  @bdesha Hi If the account you login to the computer is a 'Local account' skip to the next sectionIf a Microsoft Account, and, OneDrive is installed and syncing your Documents folder to OneDrive, then as a minimum, you need to stop it syncing the
• Music Maker

  7 answers, most recent on 12/16/2025

  RE: MUSIC MAKER 2026 ULTIMATE did NOT download only Premium did
  @Jerry-Nixon Hi, There are instructions that came in the email with your purchase and serial number. I suggest that you click on the links and read the instructions, reproduced below. Also, scroll down your email and look at everything else that you
• Movie Studio

  3 answers, most recent on 6/30/2025

  RE: [Solved] Movie Studio (Video Deluxe) vs Video Pro-X
  Thank you for the detailed explanation. I have downloaded the trial version of VPX and compared it to MS Studio 2025 and VD 2026 trial and I found it be very similar, but I decided to go for VD 2026 Ultimate instead, because I don't create videos
• Movie Studio

  One answer, on 7/27/2025

  RE: issue with loading purchase
  @Jerry-White Welcome to the Magix users forums. Unfortunately your first post here is very much lacking in detail! Please tell us at which step in the installation process the failure occurs. Assuming you have downloaded the initial file, which is
• SOUND FORGE

  3 answers, most recent on 1/6/2024

  RE: [Solved] Offline download
  @David-Hawkins4916 You can just backup all installers yourself after you downloaded them. The files are saved in the folder C:\Users\YourUserName\Documents\MAGIX Downloads\Installationsmanager
• ACID

  3 answers, most recent on 4/12/2024

  RE: [Solved] location of loops
  @thomas-y https://www.magix.info/us/support/article/how-to-download-loops-and-instruments-for-acid-pro--554/
• Movie Studio

  12 answers, most recent on 11/15/2025

  RE: [Solved] Speech to text
  @JRH Hi, You'd think they'd include a few free minutes with the download to get you started and tell you you need to buy more and provide a link. I don't understand. All 3 versions of VDL2026 have TTS characters and STT time included. The minimum is
• Movie Studio

  8 answers, most recent on 3/13/2026

  RE: [Solved] I have Video Deluxe Plus (2026) :: But ProDAD Hide V2 not included??
  @Apollo89x Hi, Magix as a company have basically tried to mislead/fool people by renaming the basic version as "Plus" | Wheras that used to be the mdi-range level in previous versions. No, nothing is misleading at all. Magix dropped the "Basic"
• Samplitude

  40 answers, most recent on 4/15/2025

  RE: Real Time Varispeed Sound Quality in Samp & WhichSound Forge Version?
  @gregory-battaglia You can get it from here: https://asio4all.org/downloads/ASIO4ALL_2_16.exe Okay, I downloaded it. How to install it?
• SOUND FORGE

  2 answers, most recent on 4/24/2025

  RE: Sound Forge 7.0
  Welcome to the Magix Sound Forge users community @Dennis-Garcia, If you cannot log-in to the Magix service center to download SF-7, You can download "soundforge70b" from the Sony
• Movie Studio

  One answer, on 4/17/2026

  RE: Re-installing Magix video delux 2026
  @Marc-Sloet Hi To download the installer again browse to the Magix website, click the icon top right of the home page and login with the email address and password you used to setup the program when you first installed and registered it. Select My
• Other products

  One answer, on 11/25/2025

  Cannot install Audio & Music Lab 2014 Premium on New Windows 11 PC
  Compatibility mode doesn't help, and opening as administrator doesn't help. It goes into the Installationsmanager, UAC asks to allow the app to make changes. When I select the language, it says it's downloading but then disappears. Any suggestions?
• Photostory

  16 answers, most recent on 10/15/2025

  RE: I've been using photostory for some time but now have hit bugs.
  This is the link to a test
• Off topic

  8 answers, most recent on 10/14/2025

  RE: Software
  Downloading seems not the problem. Activating does not work at all because the ComputerID is not accepted. Eric
• Movie Studio

  4 answers, most recent on 10/16/2024

  RE: [Solved] Error in Module "VCRUNTIME 140 dll"
  @Ladislav-Foglar HI Try re-installing Visual Studio 2015 [14.0] redistibutable, download the latest 2015, 2017, 2019, and 2022 installer from here and install both X86 and X64 versions. HTH John EBForum Moderator
• Music Maker

  16 answers, most recent on 2/18/2024

  RE: [Solved] MM2019 Prem unable to log into store
  @Dustin09 Please make sure you download and install all additional features from the internal Download tab inside Music Maker. Maybe the "More Tracks & Formats" feature wasn't installed yet. Looks like the more tracks and formats requires
• Xara Designer Pro

  9 answers, most recent on 11/7/2025

  RE: Please i bought xara 3D maker 7 couldn't install after formating my PC
  I have windows 11 i cannot even download it or install it vanishes i have written to the company the service is crazy
• Movie Studio

  12 answers, most recent on 11/15/2025

  RE: Speech to text
  Thanks for all the help. I have now found the codes in the email that came with the download and applied them. 😁