• Video Pro X

  5 answers, most recent on 9/3/2023

  RE: Very bad quality on imported video
  @skarvika Given the video codec is AVC, it's probably just the container (MOV) throwing Magix. In most cases, you can losslessly convert your MOVs to MP4s using AVIDemux so Magix can then open them, as per the guide on my website
• Movie Studio

  4 answers, most recent on 4/3/2025

  RE: Recording time doesn't work in MEP2021 Plus
  @MovieEditorr Hi . . . . If the file is not in DV-AVI format . . . . I did not make it clear in my post above, this applies to any video file format that supports a time code channel. The file I tested with was a MOV, FullHD 1920x1080 px, JPEG
• Movie Studio

  3 answers, most recent on 7/14/2024

  Movie Studio Platinum Upgrade from Using Movie Studio Platinum 14
  Hello,I had gotten an email about upgrading to the new 2025 edition of Movie Studio Platinum. And I had been using the Vegas Movie Studio 14 which I got in like 2017 or 2018. I am a little overwhelmed by how this is laid out. I have even tried to
• Movie Studio

  43 answers, most recent on 3/7/2025

  RE: Audio not importing
  @Gary-Beckwith Hi, there's a couple of options you need to check, Right click the video on the timeline to see this option. & there's an option in File - Settings - Program. --------- PS. old version of Movie Studio (v13) for a while and
• Photostory

  53 answers, most recent on 4/2/2024

  RE: Photostory Deluxe Won't Burn DVD: mda reports DVD creation error: 8400
  @ann-hesselsweet Hi . . . . verbatim bd-r 25 GB 16X speed . . . . I use these too, never had an issue with them. I would suggest you get one or two rewritable BD-RE discs for initial burns, this will save you wasting discs. See my method I posted
• Movie Studio

  5 answers, most recent on 6/13/2025

  RE: [Closed] Import MP4 problems
  @Billy-Green8845 Billy, you may have been caught in-between versions: you trialled Magix Movie Studio 2025 but when you went to buy it, the system updated it to Magix Video Deluxe (same (updated) program, new name). Regarding your MP4 problem, the
• Movie Studio

  8 answers, most recent on 10/23/2023

  RE: MXMPEG2 Error 0110: no media decoder found
  @Jane-B It looks like your Google photos has converted the file using the same process they use on YouTube. It has converted the file from the confusing mov file data found i the line, FileExtension_Invalid                    : braw mov mp4 m4v m4a
• Video Pro X

  13 answers, most recent on 1/16/2024

  RE: Questions about "DVC Pro Encoder Upgrade"
  @RobertR Hi . . . . why does it not import sound (I only get the video track) . . . . Can you hear the audio when you playback the clip on the timeline? If so then you have the import setting in the Program settings, Video/audio tab set to
• Video Pro X

  68 answers, most recent on 3/27/2024

  RE: codec cost
  @Reyfox Hi . . . . UHD 4K 422 10bit footage . . . MEP2022 won't do it . . . MOV file . . . Quicktime 7.7 Player installed. . . . Is the video encoded All-Intra ? I have installed QT and it does not help import the file on my PC. This is the
• Video Pro X

  27 answers, most recent on 3/28/2025

  RE: .mov file is disappearing over time
  @Joshua-Burner Hi Thanks for the example video, I assume you have not uploaded the original .MOV file as @Gid has asked for, due to it being a purchased video file and the licensing stops you sharing the file with us. Download and install MediaInfo
• Movie Studio

  3 answers, most recent on 1/4/2023

  [Solved] Importing to 2023 Movie Studio - video is black screen - audio works
  Long time user of MEP just upgraded to 2023 Movie Studio a few days ago. When importing video files (mp4, MOV) they appear black. Audio is fine. Please see screenshot below. Specs for my computer and version in the signature below. I've seen other
• Movie Studio

  14 answers, most recent on 3/26/2025

  RE: MP3 imports are being reduced to 4-seconds length + Not playing!
  Have added the Media Info below.(They are songs I have downloaded off Youtube via downloader-tool extensions | Extracting (*converting) the video into MP3 format automatically during download)________________ GeneralComplete
• Movie Studio

  4 answers, most recent on 1/1/2024

  RE: Exporting
  @nmartens Hi . . . . Without changing a thing I also exported it to a video file but the menus vanished. Is there a way to preserve the menus? . . . . Assuming you mean the disc menus which are created when you go to the Burn Disc - No. The file
• Movie Studio

  80 answers, most recent on 2/12/2024

  RE: no audio for mov files
  @sksoon Out of curiosity are you able to try this workaround while using the original pro res file i uploaded for testing to see if it works with both audio/video.   Yes, as I commented back at the start, I have no problems opening your BPJH5550.MOV
• Movie Studio

  80 answers, most recent on 2/12/2024

  RE: no audio for mov files
  Greetings Based on Al's printout of Gid's codecs, I looked for and found this: https://www.videohelp.com/download/LAVFilters-0.78-x64.zip (Norton scanned with no threats found) Installed all threel Batch Files (with Admin rights) and now the Prores
• Movie Studio

  80 answers, most recent on 2/12/2024

  RE: no audio for mov files
    . . . .  my pic above clearly shows my .mov with pcm audio loading & playing in MMS . . . . The MediaInfo data shows that the trfc.mov file is AAC encoded audio which is the same as @sksoon original file which will not load. I have now
• Movie Studio

  80 answers, most recent on 2/12/2024

  RE: no audio for mov files
  @Former user Hi Gid Thanks for heads up on the QT setting and Voukoder. . . . . what do you mean 'new' . . . . The set of Prores 422 and 444 PCM encoded test files I had, as I mentioned previously, would not import into Vegas Pro, this made me
• Movie Studio

  43 answers, most recent on 3/7/2025

  RE: Audio not importing
  @Gary-Beckwith Hi If @Gid suggestions do not result in the audio being heard we need more information The specification of your computer system including Windows version and program version number as found under Help, About., see this topic for
• Movie Studio

  35 answers, most recent on 11/12/2024

  RE: What Apple format: Apple ProRes or HEVC codecs can Movie Studio run?
  @Tusk Hi, that's not an easy one to answer, as far as I know the only official list is this one on the Magix website that doesn't really go into details regarding some files like .MOV (ProRes..). There's so many variants of media formats that not
• Movie Studio

  2 answers, most recent on 9/4/2023

  Audio does not import with video
  I have just installed Magix Movie Studio platinum 2024 and am trying to make my first project. When I import the Video into a new project the audio is not present. Any suggestions. One is an Mov file and the other is MPG4.Neither have the audio when
• Photostory

  53 answers, most recent on 4/2/2024

  RE: Photostory Deluxe Won't Burn DVD: mda reports DVD creation error: 8400
  After much difficulty i have created a 58 min project using magix photostory deluxe 2023. It includes jpg photos and camera video clips (MOV and mp4). It took 5 tries to get it to export- kept freezing on transitions between video clip and still
• Movie Studio

  17 answers, most recent on 6/4/2023

  RE: For the AVI-heads: MMS2023 Bug - incorrect file ratio on import
  @AAProds Greetings Al, I know you said you've given up on your current batch of projects but I've been playing and found something interesting that may or may not be of use to you for furure projects. I've mentioned before on here that I
• Movie Edit Now

  2 answers, most recent on 6/10/2024

  RE: MXMPEG2 Error 0110 trying to add iPhone recorded video
  @MIKHAIL-Ogranovitch Mikhail, it's probably because MEP2015 doesn't have the decoders for the HEVC/H264 MPEG-4 codec, which iphones record-in unless changed in the camera settings to AVC/H264. Could you give us the MediaInfo readout of the
• Movie Studio

  80 answers, most recent on 2/12/2024

  RE: no audio for mov files
  @sksoon Hi. Normally at this point we would ask if you could make a video clip available for us to test and verify. Any appropriate clip put on to Google drive available for download would do. It could be the program cannot play ProRes files as Mov