• SOUND FORGE

  6 answers, most recent on 11/4/2023

  [Solved] Serial Number is Invalid or may apply to another product
  On attempting to load Sound Forge I get the above Error Code (-14). The serial number I am inputting is the one from the email I got yesterday when I subscribed to Vegas Pro Post, under Sound Forge Pro (Vegas Pro Post 365). I've tried activating
• SOUND FORGE

  5 answers, most recent on 2/14/2025

  SF 7.0 now wants me to register for mp3
  I have used SF 7 for years because its best for close editing (I am a podcaster and radio journalist). Suddenly now, when I want to save a file as an MP3, I am told that my MP3 limit has been reached, and I have to register. I tried, but the online
• Web Designer

  13 answers, most recent on 9/19/2025

  RE: My Magix account
  @browj2, @emmrecs Hi The image @johndm posted is from the Magix Online hosting pages. The 'Software update guarantee' applies to the Web Designer Online World edition, as clearly stated in the pop-out pane. @johndm Did you purchase Xara Web Designer
• Movie Studio

  37 answers, most recent on 6/7/2025

  RE: Yoo Hoo! Here comes Magix Video Deluxe!
  I'm confused. The article talks about the new Infusion engine III. I already have the Infusion Engine III in VPX14. On the surface there seems little that is new over VPX 16. Certainly nothing additional to what I would like that I don't already
• Samplitude

  30 answers, most recent on 7/10/2025

  RE: Samplitude Music Studio X8 - suddenly crashing
  @Steven-Wood Thanks. Do you have some programs in the background running while using Music Studio? Nope nothing major. I usually remain online whilst using Music Studio ( mainly cos I forget to turn off wi-fi ) so windows defender is running and
• Samplitude

  30 answers, most recent on 7/10/2025

  RE: Samplitude Music Studio X8 - suddenly crashing
  @Steven-Wood Some additional things you could try: Open cmd.exe as administrator (it's best to enter cmd in the Windows search and then right-click the search result to start as administrator), type DISM.exe /Online /Cleanup-image /Restorehealth and
• SOUND FORGE

  2 answers, most recent on 11/17/2024

  [solved] How to apply plugins from plugin chain in Sound Forge Pro 15?
  Hi, sounds like a super beginners question, but can't find anything about this online and the doc I did find is either incomplete or pretty different from the version I'm using:I've made a plugin chain to master a track, but how can I apply it to
• SOUND FORGE

  8 answers, most recent on 4/21/2026

  Play head disappearing in SF18 Pro
  Occasionally, when I launch SF 18 Pro, the play head disappears. If I quit SF and re-open it, it's still gone. Nothing short of a PC reboot seems to solve it and I don't want to do that every time I want to use SF (I keep my PC in sleep mode when
• ACID

  16 answers, most recent on 4/27/2026

  RE: ntdll.dll - ACID doesn’t start
  For several weeks I’ve had a problem. ACID Pro 11 won’t start. The following message appears: Problem Description   Application Name:    ACID Pro 11.0   Application Version: Version 11.0.2 (Build 21)   Problem:             Unmanaged Exception
• Video Pro X

  18 answers, most recent on 6/29/2025

  RE: Magix Capture - Standalone program
  @Can-Dive I don't play games, Nvidia doesn't detect any either prob because there's none installed. It does detect Topaz that I don't have a licence for so don't use, it's just the Trial but it does detect VLC Player & it's 'Optimised' .. I'm
• Video Pro X

  32 answers, most recent on 7/26/2024

  RE: Movie Setting: Play movie in loop mode?
  @johnebaker John, online/PDF Help (search for "loop"): Play movie in loop mode: The movie will be played back endlessly. Playback starts at the playback marker and after reaching the end of the project will restart at its beginning.  
• Video Pro X

  15 answers, most recent on 2/15/2025

  RE: New Blue Titler Pro 7 refuses to start.
  @johnebaker I've got that file in Explorer but going through online 'find WebView' options I've still got no sign of it, I suspect it's either not installed, hasn't been activated or.. whatever 🤷‍♂️ I'm not going to take it further, everything works
• Movie Studio

  12 answers, most recent on 4/25/2024

  RE: Error Code When Creating a Movie File
  @CubeAce Hi, it depends if he's logged in, all my files on (C) drive say OneDrive but I'm not logged in to OneDrive, so that is just a folder on my PC & there's no online syncing, I have no problem with export etc.. I do agree tho about memory
• Samplitude

  4 answers, most recent on 8/18/2024

  RE: Do i have to purchase updates on buying Samplitude Pro X8 Suite ?
  @Audrey-Aguiar If I remember it correctly I saw something about the 26. August last week on the Google search results preview. But after clicking on the result nothing was listed on the site. So maybe it only went online for a very short time and
• Web Designer

  7 answers, most recent on 2/26/2024

  RE: Online Content Catalog has disappeared again
  John - my issue was also because I lost access to the Online Content Catalogue - a pop response when I tried to access gave me "'Designs Gallery must be enabled. Switch it on from Utilities > Galleries menu'." but that did not work. Matts reset
• Music Maker

  3 answers, most recent on 12/2/2024

  RE: Unable to export
  I had the same problem. Bought a faster computer and it works better, but Magix is still notorious for crashing with More than 10 plug ins especially from outside publishers. Make a folder with the project inside it and save the file to a wma inside
• Movie Studio

  2 answers, most recent on 7/7/2025

  [Closed] movie studio 13 cant continue installation get stuck at registration
  hey guysi have asked in vegas site and they pointed to come here and ask.in the site i have seen my product studio movie platinum 13 is allready registered.i am now installing it in a new comp and try to install but get stuck in the registration
• Other products

  One answer, on 9/16/2025

  RE: [Closed] Vegas21 crashes on startup(0xc0000005)
  @wang-ren Crashes in ntdll indicate driver problems. It could be your graphics driver or audio driver. Maybe try to reinstall those. Have you tried to restart the computer? Please select the restart option, not the Shut down option. Also try to
• Off topic

  No answers, created on 1/1/2024

  ACID 365 - is it only online?
• Music Maker

  7 answers, most recent on 7/9/2024

  RE: How can I keep my .mmm project online that I made with magix loops?
  @howlin-wolvezWhat do you mean by "online"? Are you wanting to store files in the cloud? Or. . .? Please clarify. As far as transfer to a usb drive, just copy your files using Windows File Explorer. Or did you have something else in mind?
• SOUND FORGE

  8 answers, most recent on 5/10/2024

  RE: Files saved but can't find them
  I've tried resetting the software and even uninstalling/reinstalling and it still does this. Do u have to be online when saving files? I've never had this issue with Sony Soundforge products.
• Movie Studio

  18 answers, most recent on 11/30/2024

  RE: MPEG-4 codec problem
  @JeromeJ-McIntosh Hi Assuming this is the full (purchased) version and not the trial version Have you installed all the Extra Content that becomes availalble after activation/registration? This includes extra codecs. If not please do so, the option
• SOUND FORGE

  11 answers, most recent on 4/14/2024

  Can't open sound forge
  I have an older version of; Sound Forge Pro 13 for PC. It has worked fine for several years. (Though I wonder why I still have to register online, every time I open the software) I am now getting a message, "cannot establish an internet connection?"
• SOUND FORGE

  5 answers, most recent on 10/13/2024

  RE: need offline installer for sound forge pro 18
  @TheFlinx The files are stored under C:\Users\YourWindowsUsername\Documents\Magix Downloads\Installationsmanager But you need an online connection to unlock the software, there is no offline activation for Sound Forge. thank you I got the files,