• Movie Studio

  13 answers, most recent on 8/24/2024

  RE: Movie Studio Freeze constantly
  @Pablo-LoGiuddice Hi and welcome to the user to user forums. Hence no Magix staff present on the forums to grant any requests but we (users) do try to help others. If the freezing is happening at random then check your C: drive has enough free space
• Movie Studio

  14 answers, most recent on 9/8/2025

  RE: MAGIX Video deluxe 2026 Premium (Constantly Crashing on Startup)
  @ItsMichael Hi. I don't know about the others but I have one monitor plugged into the nvidia card and the other into the motherboard video port so both GPU's are active and can be used by the program. Even if you select the nvidia card for your
• Movie Studio

  31 answers, most recent on 4/3/2024

  RE: MEP 2022 freezes for 10-seconds everytime | 30-seconds after startup!!
  @Apollo89x Ah I see you have updated your profile while I was writing my reply. Do check the amount of free space on your C: drive first. Ray.
• Video Pro X

  One answer, on 3/25/2024

  RE: PLEASE HELP! 0 bytes left on my magix edit
  @Nunzio-Raso Try right-clicking on the drive that you are exporting to and choose Properties. That will tell you how much space is left. You'll have to delete some files or empty the recycle bin or select another drive to export to. If it's still
• Video Pro X

  4 answers, most recent on 1/10/2025

  [Closed] Reduce Frame rate in Pro X 19
  I've reduced the fps for my 8mm transfer from 20 fps to 16 fps+/- by right clicking on the timeline and selecting 'properties'., That works perfectly. However, when I apply this to the timeline, it also cuts off some of the clip. Also, when I hit
• Other products

  One answer, on 2/14/2026

  [Closed] Vegas Pro 23 HDR video rendering
  Good lordt why is HDR rendering so damn hard....That aside and to get to the point, and yes I've tried googling, and yes my monitor is OLED. Pretty sure I've done everything rightHDR mode is set to HLGPixel Format is set to 32 bit Full RangeAces
• ACID

  4 answers, most recent on 3/31/2024

  The temporary directory is getting low on space.
  the temporary directory is getting low on space. Please try to free up room on drive C:\I am always getting this error when I open up acid pro. This started happening right when I upgraded my C: drive to a Samsung 990 pro 4TB. I beleive this is an
• Movie Studio

  5 answers, most recent on 6/4/2024

  RE: What software is recommended for Suite 2024
  @Jennifer-Barnes Hi. Your system is relying in an internal GPU within the main Intel processor. These work but are slow at some computations. For that we would recommend a separate graphics card and if speed is important then the higher the
• Photostory

  One answer, on 2/5/2025

  RE: Import Travel Map
  @arnenu2 Open your PS project, not any export of it, in Timeline View, find and delete the existing travel map and insert in its place the new version. If your previous travel map was not at the beginning of your PS project (which you seem to imply
• Movie Studio

  4 answers, most recent on 6/28/2025

  RE: placing clips on timeline by date
  @Greg123 Hi, @Gid is correct, that files are categorised by Windows and not the Magix programs. The way I do it is I have all the files I need in one folder and then make sure the files are ordered as I want them by right clicking within a space
• Movie Studio

  8 answers, most recent on 6/6/2024

  [Solved] Imported videos have sound but all frames are black
  Movie Studio 2024 Suite. I tried to import several videos, but the entire videos are black. During playback I can only hear the sound, but the screen stays black. The following video file information was produced by MediaInfo
• Movie Studio

  31 answers, most recent on 4/3/2024

  RE: MEP 2022 freezes for 10-seconds everytime | 30-seconds after startup!!
  @Apollo89x To add to the question by @johnebaker . Laptops of that time were coming with hard drives as opposed to SSDs. If you have a SATA drive have you de-fragmented it recently. If the program has a very fragmented drive it will be a lot slower
• Video Pro X

  25 answers, most recent on 10/24/2024

  RE: Working with GoPro Timelapses
  Frame rate mode                          : ConstantFrame rate                               : 8.000 FPSColor space                              : YUVChroma subsampling                       : 4:2:2Bit depth                                : 10
• Samplitude

  13 answers, most recent on 3/8/2024

  RE: Samplitude Pro X Suites: Reinstallations Issues?
  @gregory-battaglia Yes, the dvd is that big. It also includes all demo projects and Soundpools which take up a lot of space. Usually you would manually download this via the Help menu.
• Movie Studio

  14 answers, most recent on 11/15/2025

  RE: Error Messages when trying to open MAGIX Video deluxe 2026 Prem
  @stephen-logsdon Thanks for the additional Reliability Monitor screenshots. BUT these show no evidence of any app failure (there's a complete absence of any red Xs for the past four days!) I notice the second image does suggest that VdL has been
• Video Pro X

  6 answers, most recent on 3/11/2024

  RE: manual update download
  Hi John, Thanks!. I wasn't able to specify a Rec.2020 timeline without the update applied. It finally downloaded and the ability to choose colour space for the timeline now appears.
• Music Maker

  20 answers, most recent on 10/27/2023

  RE: Soundpool and loops Commercial License questions
  @JamesBay It is better to simply reset the program settings under the File > Settings menu. Reinstalling the program will not reset the program settings because they are saved separately. 10 gigs of free hard drive space is too low. Windows will
• Video Easy

  7 answers, most recent on 9/10/2023

  [Solved] Converting Sony DV videos to laptop windows
  I am having the same problem. I am going to try some of the the solutions suggested and see if they work. I do not want to get a firewall but I am wondering is the ilink the cord that will plug into the extra space on the camera the looks like it m
• Movie Studio

  10 answers, most recent on 11/9/2025

  RE: program crash trying to extract audio to txt file for use as sub title
  John,   Cannot remember how i got a transcript But i downloaded it and for a 1hr film it was 100 pages and had numbers and times and spaces..   Good old a.i. trimmed all the crap out I now have a document of 25 pages i can compare with youtube and
• Video Pro X

  58 answers, most recent on 9/12/2024

  RE: [Closed] VPX/MMS update schedule
  @Can-Dive There's no "schedule" that I am aware of. MEP 2022 (or MMS, can't remember) was a mess when first issued and had 6 updates in the space of 4 months. Then nothing. MMS 2023 had 3 in three months. I suspect they assign criticality to bugs
• Movie Studio

  24 answers, most recent on 9/20/2025

  RE: Inserting a clip on the timeline
  Hi John, That's what I found also, with a few test MP4's indeed it works (i.e. inserting in non-automatic mode on the marker from the Pool causing a ripple to the right), but a shuffle on the timeline between the MP4's is not working. I think that
• Movie Studio

  11 answers, most recent on 2/12/2025

  Title templates
  I am using movie studio 25 (for usability possibly downgraded from Vegas Pro) My project is a recorded poem and supporting video. I want the text for the poem to scroll up the screen in time with the audio. Is there a tutorial for this kind of
• Photostory

  53 answers, most recent on 4/2/2024

  RE: Photostory Deluxe Won't Burn DVD: mda reports DVD creation error: 8400
  @ann-hesselsweet, @emmrecs Hi Ann, Jeff. Unfortunately I have found Speccy to be sometimes 'sparse' and/or incorrect in the info it retrieves. The drive being in a 'Raid' - with that drive mix it would not form part of a true RAID configuration for
• Movie Studio

  17 answers, most recent on 1/11/2026

  RE: Very high RAM usage even with a few slides
  @Willy-Pesnec Hi To eliminate some possible causes of the issue you are having can you provide the following: A screenshot of the MMS 2025 Program settings, Folders tab  Which Antivius program is installed/being used on the laptop.  The actual