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  • Music Maker
    5 answers, most recent on 11/1/2021
    Cannot install Music Maker Premium Edition
    When installing Music Maker it shows an installation error: An error occurred during transfer which caused the installation to stop. This problem can most likely be fixed by restarting the transfer of the installer application." This is a continuous
  • Other products
    3 answers, most recent on 11/1/2021
    Upgrade to commercial License
    Hi, apologies if this has been answered before. Is there a way of upgrading purchased non-commercial licenses to commercial licenses? I can't find anything on the producer planet website, infact it only shows what license I have for each soundpool
  • Music Maker
    2 answers, most recent on 10/13/2021
    Transfer Producer Planet soundpool to Music Maker
    Hello all, Yesterday I bought and downloaded a soundpool from the Producer Planet website. Now I would like to transfer it to Music Maker. How can I do that? I did it before but I don't remember how... I transferred the whole folder to
  • Music Maker
    4 answers, most recent on 9/27/2021
    never received email
    I never received the email to be able to download music maker plus edition. I checked the spam and trash and I dont have anything and the support on this website is useless. any help?
  • SOUND FORGE
    5 answers, most recent on 9/22/2021
    RE: Website Malfunction
    No, it was because the website was malfunctioning so it tried to charge my card multiple times so my bank froze my debit card because its worried that I'm being hacked or defrauded, which is unfortunate because I'm trying to run my business. My
  • Music Maker
    One answer, on 9/21/2021
    My download link doesn't work
    I recently bought a digital download of music maker from guitar center. They emailed me a link that would take me to the Magix website and install my program. But when I press the link, it says 404 page not found. I tried contacting guitar center
  • SOUND FORGE
    5 answers, most recent on 9/22/2021
    Website Malfunction
    I've been trying to upgrade to soundforge audio studio to soundforge pro suite but the system for paying doesn't work, every time I try to finish placing the order it just kicks me back to the payment confirmation screen and acts like my card
  • Music Maker
    No answers, created on 8/24/2021
    Server Issue?
    Anyone else having problems after the latest update with accessing Music Maker account features? When clicking "Manage My Subscriptions" in the app, a window appears with the message, "ERROR - An error has occurred during the purchase process."
  • Off topic
    4 answers, most recent on 8/2/2021
    How to directly contact support
    I've spent the last several hours being redirected repeatedly to non existent support. No email address or any other information provided. This has to be one of the most convoluted websites I've ever experienced regarding software support. I bought
  • Music Maker
    3 answers, most recent on 7/24/2021
    Can't login to store from Music Maker
    Hi, I can log into the Magix website. However, when I try to log into the store from within Music Maker it gives an error: "An error has occurred during the purchase process." Help much appreciated. Thanks :-)  
  • Music Maker
    3 answers, most recent on 7/20/2021
    RE: Magix Music Maker 2021 Activation
    @Daniel-RodriguesdeSouza Thanks for the image. It looks like you want to create an activation code at the Magix.com website. I'm pretty sure this will not work with Music Maker. You just enter your P3-serial number after starting the program.
  • Music Maker
    9 answers, most recent on 7/13/2021
    3rd Party Plugin Set Up EZ Drummer 2 and or Perfect Drums
    Magix Support Team giving me the run round. There is no link to "Creative Suite" on the login page or "More Features" on home page of log in to Magix.com. Where is "Creative Suite" "More Features" on Magix website mentioned by support team on
  • Movie Studio
    3 answers, most recent on 5/31/2021
    RE: Morning how do i export or upload a video to my magix album
    @jannie-human Hi The feature to upload direct to Magix Online was dropped from MEP starting with the release of MEP 2016, this, IIRC, was also coincided with the dropping of the Web Maker software for Magix Online, and Xara Web Designer became the
  • Music Maker
    4 answers, most recent on 5/20/2021
    Refund
    Hi, I just purchased Music Maker, and it does not meet my needs, as it can't automate custom parameters of external VST plugins. I tried to ask a refund to the customer support, but the website ends up with "Your request could not be saved" What
  • Music Maker
    7 answers, most recent on 5/11/2021
    RE: 64 bit?
    @beatz1 Hi Unless you want to pay for the Upgrade to the 64 bit version - do not install the update/upgrade. Music Maker 2021 will run using the MMM 2019 serial number, however it will be severely restricted in features and Instruments. John
  • Music Maker
    15 answers, most recent on 10/9/2022
    RE: VST Plugins
    @David-Pook Hi . . . . I am using 2021 pro . . . . There is no 'Pro' version of Music Maker - you either have Free, Plus or Premium, or one of the special editions. Assuming you are using the Premium version and have installed all the Extra Content
  • Music Maker
    15 answers, most recent on 10/9/2022
    RE: VST Plugins
    @David-Pook You need to install the VST feature. You need to specify the VST folder in the program settings. Then it is possible to use the VST instruments. For example by clicking on the header icon or the instruments tab. Thanks for the images
  • Music Maker
    15 answers, most recent on 10/9/2022
    VST Plugins
    I want to download other plugins available from various different websites to use with my DAW, but I am struggling to find the one I installed in music maker, its not appearing anywhere. Does anyone know where to place it?? I used the common file
  • Photostory
    8 answers, most recent on 4/26/2021
    RE: slide show
    @Mary-Harberts For PhotoStory, see the tutorials on the Magix.com site. Download and start reading the manual, especially the QuickStart chapter. PhotoStory is almost the same as Movie Edit Pro; it just has a different look and less features than
  • Music Maker
    2 answers, most recent on 4/24/2021
    Installation errors VCRUNCHTIME140.dII, MSVCP140.dII
    Music Maker free version - I have tried install and uninstall, different locations and devices, with and without updates. But each time I get popups with the errors VCRUNCHTIME140.dII not found and MSVCP140.dII not found. I can get through the
  • Web Designer
    7 answers, most recent on 8/9/2021
    RE: Website Maker DELUXE
    @Steven-Cunningham Hi . . . . I may have last modified a project about 8 to 10 months ago . . . . Magix ceased support for the Online Website Maker about 2+ years ago, you should have been notified by email that the software was no longer supported,
  • Music Maker
    36 answers, most recent on 4/21/2021
    Analog Synths files cannot be found
    I have asked about this before. All previous answers and the original issue can be found here: https://www.magix.info/us/forum/analog-synths-not-working--1222240/ I have had extensive issues with getting the Vita virtual instrument "Analog Synths"
  • Web Designer
    5 answers, most recent on 4/4/2021
    RE: PUBLICATION OF THE WEBPAGE
    @GRZEGORZ-BAK, @emmrecs Hi Magix do offer domain purchase which can be used to reference the website hosted on magix-online, similarly domain names from the domain name companies can be set to point to the magix-online website. However, I would
  • Web Designer
    5 answers, most recent on 4/4/2021
    PUBLICATION OF THE WEBPAGE
    Dear Sirs, 1. I have been a WEBSITE MAKER customer since 2010.In September 2020 I accepted the Web Designer offer with a discount and extended the domain contract: martamisztalbloch.com Finally, in early 2021 I bought WEB DESIGNER PREMIUM. This
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