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@Ivo-Andreev Hi This is a user to user forum provided by Magix for users of their software to help each other, so it is unlikely that your comment will be seen here. This topic will be closed. John EBForum Moderator

SOUND FORGE

9 answers, most recent on 10/16/2025

[Solved] Problem activating Sound Forge 9 using new method

I've been trying to activate Sound Forge Pro 9 on a new computer. I've been using this version for many years and while I've also bought Sound Forge Pro 16 and 18 I prefer version 9 for some things. It's quicker to select sections of audio between

SOUND FORGE

8 answers, most recent on 1/20/2026

[Solved] Sound Forge 365 activating and registering

Last week I purchased the listed program and incorrectly entered the wrong email address. Support staff was able to rectify that challenge and I received an email with the details on downloading the program with serial number, etc. However, after I

Movie Studio

One answer, on 6/13/2024

[Solved] magix hub stock footage download

Hi, does anyone know where the stock footage goes to when download is clicked. I have clicked download but nothing happens.

Movie Studio

15 answers, most recent on 6/17/2024

[Solved] How to do basic video editing in Magix

I just upgraded to Magix from an old version of Vegas that kept crashing when rendering to Mp4.I was comfortable in the old editing interface but I cannot even figure out how to pause split and edit in this new software, although I am glad that it

Samplitude

2 answers, most recent on 10/10/2024

RE: [Solved] Feature request

We have looked at the facts of the case. The desired behavior is not possible if the MIDI window is undocked in float mode. If you dock the MIDI window into the interface, you can achieve the desired behavior. With best regards Your MAGIX Pro Audio

Movie Studio

3 answers, most recent on 5/30/2024

RE: [Solved] Creating my own bare metal PIP and not using the program

@Bill-the-repair-guy This here? https://www.magix.info/us/forum/is-there-supposed-to-be-a-pause-button--1332642/#ca1906395

Movie Studio

9 answers, most recent on 7/31/2025

[Solved] How long does it take for customer support to respond?

Greetings. On July 12, I opened a ticket with customer service because I am having problems activating the Boris FX BCC Chroma Key Studio plugin, but after 18 days I have not received any response, only an email with the ticket number. On the 23rd,

ACID

2 answers, most recent on 9/1/2025

[Solved] Zukunft von Acid

Liebes Magix-Team!Nachdem nun wichtige DAWs an Boris abgegeben wurden, würde mich interessieren, wie es um die Zukunft der ACID-Produktfamilie bestellt ist. Ihr habt euch ja von den hochwertigen Programmen getrennt und scheint euch auf

SOUND FORGE

2 answers, most recent on 11/15/2025

[Solved] Sound forge won't load

Hi all, I recently bought Sound Forge 17 after getting a new laptop, as I was unable to reinstall Sound Forge 10. The installation completed without any issues, but when I try to open Sound Forge the splash screen appears and then disappears at the

Audio Cleaning Lab

3 answers, most recent on 8/8/2024

RE: [Solved] Can't start free trial, installer just links to dead URL

@dave-b3271 Hello welcome See here and login with the same credentials, then go to product registration. Stephen Forum Moderator

Music Maker

6 answers, most recent on 8/10/2024

[Solved] Question about commercial use and selling of music made with VST's

Ok so my question is, If I bought VST's and made music of my own with them, no magix sound effect, or video or Loops. Just my own sound using the VST's and midi instruments plugged into my computer. Am I still restricted from selling my music

ACID

5 answers, most recent on 7/29/2024

RE: [Solved] Error Code: -59 Question

@Erik-Rapkins Hello welcome Please see here. Stephen Forum Moderator

Music Maker

2 answers, most recent on 7/26/2024

RE: [Solved] Inputting activation code not upgrading past trial version

@Ian-Briscall Music Maker 2025 is a paid upgrade. No more Free Edition is available. Did you buy Music Maker 2025? Try this link for Music Maker 2024: https://dl03.magix.net/musicmaker.exe

SOUND FORGE

4 answers, most recent on 10/30/2024

RE: [Solved] SF 17 AS does not open after installation

@whatUneed Try the following: I think the DLL file can be found in the directory C:\Program Flies\Common Files\MAGIX Services\System\ Rename the file to something different, restart the computer (please select the Restart option and not the Shut

Other products

9 answers, most recent on 3/7/2024

RE: [Solved] How do I receive authorization code for domain transfer?

UPDATE. All resolved. Magix support generated a new code which worked!

SOUND FORGE

2 answers, most recent on 6/16/2024

RE: [Solved] Unable to log in since changing my email address

@Ian-Boase Log into your customer account at Magix.com. Look under My Products for Sound Forge. Open the details and disable the installation. Then try to reactivate it on your computer.

Music Maker

2 answers, most recent on 2/19/2024

[Solved] Royality free or not ?

Hello, I just acquire the Magix Music Maker 2024 and i have a question about those 6 soundpool you have from the Free version, I dont saw them in https://producerplanet.com/ in my product and in the store its like i dont own them, so witch licence i

ACID

3 answers, most recent on 4/12/2024

RE: [Solved] location of loops

@thomas-y https://www.magix.info/us/support/article/how-to-download-loops-and-instruments-for-acid-pro--554/

Movie Studio

12 answers, most recent on 11/15/2025

RE: [Solved] Speech to text

@JRH Hi, You'd think they'd include a few free minutes with the download to get you started and tell you you need to buy more and provide a link. I don't understand. All 3 versions of VDL2026 have TTS characters and STT time included. The minimum is

Video Pro X

22 answers, most recent on 5/10/2025

RE: [Solved] Crash Log does not open

@Can-Dive, @browj2 Hi, It is absolutely correct that when you click on Display crash log the log file is not opened. As far as I know this button has not worked for a long time. You can get around this by not clicking on Send crash log... but going

Movie Studio

9 answers, most recent on 10/24/2025

[Solved] Movie Sudio 2025 developed a strange behaviour

Greetings, MS2025 is starting to annoy me. For the past couple of weeks or so I've been editing some of my nieces GoPro MOVs (I think - Cineform anyway) videos. This has been going well with no real hassle except for some stange reason occasionally

Music Maker

4 answers, most recent on 12/23/2025

RE: [Solved] System requirements for 2026

@Michael-Hopcroft Hi . . . . Windows 11 Pro. . . . My system is not reacting quickly, so I probably need a tune-up. . . . . Are you logging in to the computer with a local user account or a Microsoft account? If a Microsoft account, then is the