Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

I have Unlimited and was reissued serial numbers for several applications including Premium. Unlimited adds the loops for 1 year. There is a coupon code for that which is accessed through the music store. I did not get the coupon code for Creators

Movie Studio

3 answers, most recent on 9/10/2025

RE: MAGIX Video deluxe 2026-number of chapter markers

@Alfns Hi This depends on which disc format you are referring to The DVD standard which all DVD discs must adhere to, states you can have up to 99 movies each with up to 99 Chapters on one disc. The Blu-ray standard, which all BD discs must adhere

Movie Studio

One answer, on 2/22/2026

RE: [Closed] I need my serial number!

@Yusuf-AlSanad Go to your Magix account https://www.magix.com/us/support/my-service-center/. Hopefully under My products you will find your MSP13 and its serial number. There were two releases of MSP13 - the original Sony Creative Software one and a

SOUND FORGE

28 answers, most recent on 1/27/2025

RE: INSTALLING LEGACY PLUG-INS

@Burton-Allan HI . . . . I'M VERY INTERESTED IN THAT ERROR SCREENSHOT . . . . Which one, you have posted 5 different images each with some error message? I have taken the liberty of replacing the third image, in this comment, which was showing your

Movie Studio

12 answers, most recent on 5/1/2026

RE: Have downloaded Magix video de luxe 2026

Jeff, thanks for the very informative letter. Will work on this over the weekend. You are, as Robert Burns once said "a gentleman and a scholar" ! The email I got is: ------------------------------- Ticket Number removed by Moderator Inbox MAGIX

Movie Studio

21 answers, most recent on 10/18/2025

RE: Why Chromma key - gives additional collours on video ? Why

@badbob Hi Which version number of Movie Edit Pro are you using, see under Help, About MAGIX Movie Edit Pro? The use of Chroma key on an image or video on track 1 of the timeline as shown in your images is unusual, what is the purpose of Chroma key

Video Pro X

5 answers, most recent on 5/22/2025

RE: [Solved] Upgrading from Movie Edit Pro to Video Pro X (16)

@Operaman Hi, First off, did you download and install all of the additional content that comes with the program? It is about the same as what you had with MEP if you downloaded and installed everything, except that with VPX, you get the commercial

Audio Cleaning Lab

32 answers, most recent on 11/21/2024

RE: importing a stereo mp3 file into both tracks seprately

When you say "marker," I presume that you mean playback marker and not a marker with a number on it. Two very different things. Yes. That's correct. I usually have to change the marker with a number and name. The program assumes I'm still on the

Samplitude

2 answers, most recent on 4/14/2025

[Solved] list of MIDI controls for VITA instruments?

I'm running Samplitude Studio 2023, using several of the VITA instrument plug-ins that came with it, and I'm trying to use automation to change some of the sounds during the song. However, when I set up an automation curve and I want to select which

SOUND FORGE

42 answers, most recent on 5/28/2025

RE: Batch Processor Crashing

@ItsMeTho Hi Trial versions of Magix products usually have some restrictions/limitations which are unlocked when purchased and activated with a full product serial number. The behaviour you are seeing suggests this is may be one of those

Off topic

13 answers, most recent on 2/27/2026

RE: Payment not received email

I recently got an email claiming my payment wasn’t received and they would pursue legal action if not paid, but on PayPal and my credit card statement both payments cleared just fine. I’ve tried really hard to contact support for the issue and have

SOUND FORGE

2 answers, most recent on 3/31/2025

RE: Twice I have been sold a non working product

@jacc-Thorpe Hi . . . . I've been told that the voucher code is invalid . . . . Voucher codes are valid for 1 redemption only, just like any other purchase voucher. Once redeemed you get the serial number which is what you need to activate the

ACID

12 answers, most recent on 1/31/2025

RE: Loops and songs and error message

@Harold-Brush Welcome to the Magix users forums. Which version of ACID do you have and when and where did you buy it? I don't own ACID so can't advise on the location of the loops etc., but are you certain you are entering the serial number exactly

Movie Studio

5 answers, most recent on 5/11/2026

Improve video quality with AI

A few years ago I transferred the content of a number of miniDV tapes to VHS tapes. I then transferred the content of the VHS tapes to digital mp4 format. The image quality of the mp4 files is therefore worse than the image quality of the miniDV

Photostory

5 answers, most recent on 5/1/2025

changed computer to windows 11

I have been in contact with you before and told you I bough Xtreme PhotoStory Serial no Removed by Moderator.I purchased this in 26/9/2001. I have been told I can use it on windows 11 , my system is bigger than my other computer , but when I put the

Movie Studio

One answer, on 4/17/2026

RE: Re-installing Magix video delux 2026

@Marc-Sloet Hi To download the installer again browse to the Magix website, click the icon top right of the home page and login with the email address and password you used to setup the program when you first installed and registered it. Select My

Video Pro X

5 answers, most recent on 3/20/2025

RE: [Closed] Vegas Pro 21.0 is asking me to activate and register again

How did you get your serial number? If by email try copying and pasting instead of typing. Also check your email is the same one used when purchasing. If you still have problems you need to contact Magix direct. Try emailing infoservice@magix.net

SOUND FORGE

6 answers, most recent on 11/4/2023

[Solved] Serial Number is Invalid or may apply to another product

On attempting to load Sound Forge I get the above Error Code (-14). The serial number I am inputting is the one from the email I got yesterday when I subscribed to Vegas Pro Post, under Sound Forge Pro (Vegas Pro Post 365). I've tried activating

Music Maker

10 answers, most recent on 10/19/2025

RE: File suddenly will not open!

@Alex-Belobraydich Hi Thanks for the feedback, happy to hear you have recovered the project. I would suggest when working on a project over a period of time that you save using 'versioning' eg after each editing session save the project then use

SOUND FORGE

29 answers, most recent on 9/16/2025

RE: SF 11 refuses to start, even full re install

@daniel-DIAZ2990 Hi In addition to the Internet settings @SP. gave you, there is a second Internet setting(s) which require turning on for some older software: . . . . I'm shocked that there's no support at all (at least here I did got some

Movie Studio

One answer, on 12/26/2025

RE: update software

@Sergio-Bile HI You can update for the Upgrade price,when you get to the page offering the different editions, select Perpetual license - Upgrade for the edition you require, click Buy now and complete the following pages. On completion you should

Audio Cleaning Lab

3 answers, most recent on 1/15/2025

RE: reinstallation acl 2016

@Arie-Besemer HI Login to your account at magix.com - account login icon is top right of the home page - using the email address and password used to register the program, even if you do not have the email address the login will still work. Under My

Movie Studio

4 answers, most recent on 2/26/2026

RE: [Closed] Video deluxe 2026 Plus

@bruce-m Hello Bruce, it would have been ideal to start a new topic so others will easily spot your question. All you need to do is locate your image in the media pool and then drag it down onto the timeline below your video and title (as you are

Audio Cleaning Lab

One answer, on 3/28/2026

Cannot install Magix Audio Cleanic 2014

Hello, I own MAGIX Audio Cleanic 2014 and I am trying to reinstall it on my current PC. However, the installer downloaded from my MAGIX account is an online setup tool, and it always stops during the download process. It seems unable to retrieve the