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Music Maker
12 answers, most recent on 11/29/2024
RE: Music Maker PREM2024 Crashes trying to load "Welcome To Music Maker"
All of a sudden I launched it and it was able to log into the welcome/sign in screen, and there is an update for patch 32.1.0.18 for "various crash and bug fixes".Not sure what fixed it as It crashed 3 times and the 4th worked within the span of ~5
Movie Studio
14 answers, most recent on 10/29/2024
MEP 2023 | 2 video files (in 1-day) have been exported with corruption
I installed MEP 2023 a few days ago.Yesterday I edited then exported a few video files via the program...But 2 of them have image-corruption within the exported files.*1 was blurred/corrupted almost the entire footage-length / The other had 2
MAGIX
No answers, created on 12/10/2024
[Closed] Patch for Music Maker | version 33.1.0.16
Hi all, As promised, we have now released a major functional update that not only contains minor improvements and bug fixes, but also introduces new functionality for handling effect chains. If you have subscribed to our newsletter, you may have
Video Pro X
One answer, on 12/16/2025
[Closed] Technical Issue – VEGAS Pro 16 not opening after Windows update
Hello I own a permanent license for VEGAS Pro 16 (VEGAS Pro 16.0). After a recent Windows update, the program no longer opens. It freezes at the “Creating windows…” loading bar and never progresses. System details: • Device: HP OMEN 15-ce0xx •
Samplitude
2 answers, most recent on 8/22/2024
BUG (I think)
Since the latest Update to Pro X8 suite, I have been unable to apply track colours to bus channels.I change the track colours and they remain as I set them until I save and reopen. When I reopen the project, the bus track colours have reverted to
Samplitude
One answer, on 1/18/2024
New Samplitude Patch 23424
A new update is available for "Samplitude Pro X8", "Pro X8 Suite" and "Music Studio X8", which can be installed directly in Samplitude via the auto-update ("Help -> Auto Update"). It mainly contains bug fixes. For all those who had problems with
Video Pro X
10 answers, most recent on 8/23/2024
RE: Windows O.S. will be upgraded in late 2025
@robbiedaug will Movie Edit 2015 upgraded to Movie Edit 2025 be compatible with Microsoft's new upgrade to Windows in late 2025? Bet your bottom dollar it will be. Microsoft isn't going stop billions of programs running with an upgrade to Windows.
Movie Studio
6 answers, most recent on 12/11/2023
RE: installing same version of Movie Edit Pro?
@friendflyer Hi. The short answer is no. In the past you received any patch or program version change that was released within the year period of purchase. That included any program version change (upgrade as opposed to an update patch) within that
Music Maker
27 answers, most recent on 12/6/2023
RE: Upgrading from Magic Maker 2021 Premium to 2024 Premium
After I download patch 31.0.1.13, is it stored somewhere so I don't have to keep downloading it? When I start installing this patch, it says, "There is already another version of the product available on your PC, The following version will be
Video Pro X
68 answers, most recent on 3/27/2024
RE: codec cost
@terrerad Hi. You say you have the same version and patches on both machines but did you download the same content packs? That may be a silly question from me but the content packs are optional. Ray.
Other products
One answer, on 3/14/2024
RE: Magix MP3 Deluxe 19
@DAVID-CHAMBERLAND Hi A patch is unlikely, the program is over 8yrs old and is no longer listed on the Magix website. What is the full error message and , Windows version. John EBForum Moderator
Movie Studio
One answer, on 9/28/2023
Cannot update patch MAGIX Movie Edit Pro 2015 Plus
I had to re-install MAGIX Movie Edit Pro 2015, 64-bit from the original download media/download link. When I try to update in the menu with "Check for updates", it says "Updates found". When I click to update now, it says "Installation updates files
Movie Studio
6 answers, most recent on 12/1/2023
RE: Audio sync
OK, I will pass this on when I get back in town, Also there was not a patch installed
ACID
2 answers, most recent on 5/1/2023
RE: [Solved] Waves V9 VST's not showing in ACID
In case this helps others: I have gotten my hands on an installer for version 8.0.8, and it works properly with the Waves VST2s. Something in one of the patches since that version broke the waveshell scanning for VST2 plugins. From here i am able to
Video Pro X
175 answers, most recent on 5/27/2026
RE: Video Pro X16 - New Features and Bug Repairs
I have never used any "upload to youtube" in "forever", no matte what editing software I've used. Youtube keeps changing their backend (API). For any software to keep up with these changes and to get out a patch to fix the editing software would
Movie Studio
14 answers, most recent on 3/10/2023
[Solved] Update/Patch to version 22.0.3.171
Greetings I downloaded this update about an hour ago but I couldn't see on the popup what the updates were for - obviously I could have missed it having only had 3 cups of tea. Does anyone know what it's fixing / improving / knackering? I've tried
Music Maker
27 answers, most recent on 12/6/2023
RE: Upgrading from Magic Maker 2021 Premium to 2024 Premium
Sorry to ask some last question about updating from 2021 to 2024. Would there be any differences in installing update patches in my current program or installing the 2024 Free Version? Is there a list of update patches available so I know how many
Movie Studio
24 answers, most recent on 12/21/2023
RE: Problem with Update 23.0.1.191 (UDP3).
@browj2 Hi John, Thanks for confirming. It seems that the patches have been withdrawn if you cannot access them either. Jeff
ACID
4 answers, most recent on 5/20/2025
RE: presets not loading
@Mark-Martucci Hi . . . . The drop down menu for the presets just says "untitled." . . . . To qualify @Former user and @Acid-Pro-A-Dead-Stick comments. The issue, has been reproduced, acknowledged and being worked on by Magix see this comment here
Music Maker
16 answers, most recent on 11/13/2024
RE: Music Maker update 33.0.2.12
Hi I have magic music maker 2025 ultimate and for some reason it is stuck on version 33.0.0.6 when I click the tab to update to the new version which is 33.0.2.10 it gives me the option to download it however once it downloads when I click on
Movie Studio
7 answers, most recent on 12/4/2023
RE: Drag and drop from Edit/Preview window only works sometimes
I gave up on 2024. I’m going to wait until the next patch comes out to use it. I’ve been using 2022 instead. It seems like adding objects to the time-line is pretty basic functionality, and not some obscure function that is rarely used. Reading the
Music Maker
27 answers, most recent on 12/6/2023
RE: Upgrading from Magic Maker 2021 Premium to 2024 Premium
Windows Update notifies me that Windows is up to date as of 9:50 am this morning. I temporarily turned off my antivirus and Windows Defender firewall to install update patches, but I still got the same "File in Use" error message. I was able to
Music Maker
16 answers, most recent on 2/18/2024
RE: MM2019 Prem unable to log into store
After patching MMM still same problems ,then realised I have to set samples to 44.1 on my audio card whenever I use MMM, been this way since 2016.Seems ok now , W10 i53570k ,hd4000 , 16gb
Photostory
8 answers, most recent on 2/15/2023
[Solved] Inability to insert a video in a project on Photostory DeLuxe 2022
I use Photostory DeLuxe 2022 Version 21.0.2.120 (UDP3) Code 8674 KA1 and have found that I am unable to insert a video into any project. I have tried without success apple videos, windows wmv, magix videos, quicktime video etc. I can insert such
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