Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@kg583 To contact technical support click on the SUPPORT link at top of this page and then select your product. On the next page scroll down until you can click on Contact Support and create your ticket.

Video Easy

3 answers, most recent on 12/6/2023

RE: Videosaver

@leino-Gransson Hi . . . . another problem is that my computer dont find my videoconverter . . . This could be a Windows 11 settings issue:- In Windows 11 Settings, Privacy & Security, scroll down to App permissions. Select Camera and scroll

ACID

267 answers, most recent on 4/2/2026

RE: Feedback on ACID Bugs

I just want to add to what has been said. -go back to the format Acid had in the Sonic Foundry days. Make it SIMPLE and make it WORK as the user expects. Why does the scroll wheel zoom work so bad? -UNBLOAT the software now. Too many options

Video Pro X

11 answers, most recent on 1/28/2023

[Solved] Change roller on my mouse to scroll up down not left right

In every other windows program I use when I use the roller on my mouse the window scrolls up and down, but for some reason in Video Pro X and it's related software it rolls left and right, which confuses the **** out of me because I am expecting it

Movie Studio

27 answers, most recent on 2/27/2025

RE: Neat Video - Version 6.0

@johnebaker Did you note the 'fixes' that were being applied? Changes - version 24.0.1.227: Feature: - AI smoothing available under video effects Stability: - Fixed crash during automatic shutdown after export - Fixed crash when loading a project

Movie Studio

32 answers, most recent on 6/30/2024

RE: Scrolling Suggestion-Thoughts Please

@Gid In VideoRedo do you have to click the top of the timeline to place & move the cursor? As far as placing the the cursor/play marker at the desired point to start playing yes, you have to drag to place the Play marker. But, and this is what I

Photostory

2 answers, most recent on 4/8/2026

RE: Difficulty finding a tutorial to animate pictures in slideshow

@elizabeth-lBette Hi, Please upload your images directly to this site using the upwards arrow button near the right of the button bar above your comment. Also, please show the entire Photostory screen, not just parts of it so we can get a better

SOUND FORGE

2 answers, most recent on 3/25/2024

RE: Vinyl restoration pencil tool changing areas!

Try temporarily disabling 'Snapping' in the "Options" menu.For other types of waveform editing, it is usually best to have 'Snapping> Zero crossings' enabled to prevent a possible transient noise at the edit point (a click or pop may occur for

Movie Studio

43 answers, most recent on 7/18/2024

RE: Can not trim or delete portions of audio

@Eric-Elliott I wonder if I can make the timeline itself just a little bigger? Maybe there is something in settings? I agree, the 20-something nerds with good eyes don't have a problem but us oldies have to peer at the screen closely to see

Music Maker

12 answers, most recent on 6/25/2024

RE: MM 2025 Upgrade, 20 free Soundpools

@Philip-J, @GRB Hi . . . . Can be tricky to find proper link to support . . . . Click the Support link at the top of the page, then select your product Scroll down to the bottom of the next page and select Contact Support Select Email Support,

Rescue Your Videotapes!

4 answers, most recent on 4/6/2025

RE: Activating MPEG2?

@Pierre_S Hi I have Video Easy 7.0.1.12 running on Windows 11 23H2 with the MPEG-2 Main Concept codec working correctly. The issue may be with these old Internet settings being turned off by default in Windows 11. Additionally ensure the following

Movie Studio

3 answers, most recent on 3/4/2024

RE: Trying to register a free trial - doesn't send code to email!

@Ryan-Boyle Hi Ryan Usyally the emails do not arrive due to: incorrect or mis-typed email address End up in the Spam folder - if you access your GMail using a mail program such as Outlook, then emails in the Spam folder may not turn up in the

Video Pro X

18 answers, most recent on 7/4/2024

RE: Contour Design Shuttlepro - useful?

I'm late to this party, but hopefully this will help anyone stumbling across this thread looking for a solution.I'm a long time user of the Shuttle Pro, but I actually only use the shuttle and jog rings. For the first time ever I have just

Movie Studio

32 answers, most recent on 6/30/2024

RE: Scrolling Suggestion-Thoughts Please

@AAProds Hi Al By definition Scrubbing is the correct term to use. However this is complicated by 'misuse' of Scrubbing to specifically mean Scrolling the timeline and hearing the audio at the same time - here is a good example. Added: The

SOUND FORGE

3 answers, most recent on 12/2/2023

RE: SoundForge scripts no longer working with user-made presets.

@Kurt-Larson Click on the SUPPORT link at top of this page and then select your product. On the next page scroll down until you can click on Contact Support and create your ticket.

Video Pro X

32 answers, most recent on 7/26/2024

RE: Movie Setting: Play movie in loop mode?

@browj2 Doing so increases the end of the movie for editing purposes, John, I don't understand what you're getting at here. If you don't have enough space to add objects at the end of the movie, you simply scroll the wheel towards you; the objects

SOUND FORGE

5 answers, most recent on 6/12/2024

[Solved] Soundforge 15 - Windows 11 - Won't save settings on close and reopen

Too long a story - but after purchasing a New Lenovo P16 laptop - Win. 11 - in January - and problems w/Lenovo that involved The NYS Attorney General - This past Friday - WITH a Lenovo Tech on the line for 2+ hours - with a Windows USB Reboot and

Movie Studio

2 answers, most recent on 12/14/2023

RE: Title Templates - Opening/Closing Credits Basic

@Ian-Schwartz Hi This possible - create 2 title objects one above the other on the timeline and adjust the title object lengths for the requireed on screen time. Position 1 to the left and the other to the right as required. Use the same fonts, size

SOUND FORGE

2 answers, most recent on 9/4/2024

SF18 build 21: Regions List

I use the regions list a lot. I find it incredibly fiddly to set it up how I like it. Basically I only want to see name, start, end and length. Every time I use Sound Forge I have to remove all the other fields. Is there any way to get Sound Forge

Video Easy

17 answers, most recent on 6/10/2024

RE: Video Grabber driver will not install - x86 or x64

@Baldrick Hi All is not yet lost. What is the colour of the USB device and any model numbers or other markings? Which driver did you try installing from the download page @SP. gave you a link to ? In Windows settings, Privacy & security, App

Movie Studio

8 answers, most recent on 7/1/2024

Was wondering if it's me or.......

I have been reading the manual..... trying to source info and use the correct terms. I am a retired IT guy, that started out doing Home and small business computer repair / networking (retired now). use to dislike when customers would call the whole

Video Pro X

10 answers, most recent on 7/19/2024

RE: Editing Title Templates

@johnebaker @browj2 HI John EB, You must be communicating with me by mental telepathy regarding the Layout function keys. As a Pinnacle Studio user, I decided to invest in VPX16 because the software had separate Source and Preview monitors like

Movie Studio

17 answers, most recent on 9/25/2023

RE: Spacebar not stopping where I point to .... and where is tech support

@CubeAce 👍 I've got used to clicking wherever i want in Vegas, also the mouse wheel shrinks the timeline making it easier to jump further ahead, it also centres & zooms in when scrolled. The amount of times I've scrolled the wheel in MMS &

Movie Studio

5 answers, most recent on 6/7/2024

RE: movie studio 2023 suite - support for intel arc a770

@spuddy13 You may find this article interesting. https://www.tomshardware.com/reviews/gpu-hierarchy,4388.html Scroll down to "Key Takeaways". Not very flattering for the ARCs. Magix does work well with NVidia GPUs, that is certain. There's some