• Music Maker

  6 answers, most recent on 11/11/2020

  RE: Export to MP3 not working on Magix Music Maker 2016
  Hi thank you... Firstly I am no pc expert and I am partially sighted so searching for settings and reading long text is a difficulty. Here is what I have managed to find. Zoomstorm: Windows 10 Ver 2004 os Build 19041.572. Realtek sound. Intel(R) UHD
• Movie Studio

  2 answers, most recent on 11/11/2020

  [Resolved] My new update of Video Deluxe works very badly
  Ma nouvelle version 2021 de Video Deluxe fonctionne très mal. Les fichiers MP4 sont lus saccadés. Mon vidéo en Turquie monté avec l'ancienne version ne fonctionne pas bien avec la version 2021. Dans la section Importation, mes vidéos apparaissent
• Other products

  One answer, on 11/10/2020

  [Closed] Vegas Pro 15 - trying to reinstall getting error
  Tried to start Vegas Pro - kept coming up with error -59 no license indo. So deactived in my magix account downloaded and tried to re-install just crashes out now complaining about missing dll.   This sucks, same thing is happening to my other magix
• Movie Studio

  14 answers, most recent on 1/19/2021

  RE: Strange behaviour after crash (MEP not me!)
  Hi Andy . . . . When this anomaly first happened this morning, . . . . . It's just the Update Online that gets no reaction from a click. . . . . Did you have Firefox running by any chance? I have seen several reports of Firefox hogging the network
• Video Pro X

  21 answers, most recent on 11/18/2020

  RE: VPX12 Update to 18.0.1.89
  @browj2 Hi John. Thanks for the note about the update patch (and for "reminding" me I had intended to similarly post to alert other users)! I've been running Win 10 2004 for several weeks, without major problems, and the new patch installed quickly
• Video Pro X

  21 answers, most recent on 11/18/2020

  VPX12 Update to 18.0.1.89
  Today's update to 18.0.1.89 links to the old version 85 list of fixes and novelties. If anyone gets a different list, please post it here. I also was forced to update Window and now have version 2004. There was a Windows message this morning about
• Other products

  One answer, on 10/21/2020

  RE: program crashes in windows 10
  @Robert-Cosmar Hi and welcome to the forum. . . . . Your program is unstable in windows 10 . . . . Please note this is a user to user forum not Magix Support, therefore it is not our program, everyone here are users like your self. Video Sound
• Movie Studio

  One answer, on 10/20/2020

  RE: Re-Activation
  @Cali_Media Hi and welcome to the forum. . . . . After resetting my PC, . . . latest windows update which also dumped several apps . . . . Do you mean you have now upgraded to Windows 10 2004 v Build 19041.572 ? Which version of Windows did you
• Other products

  8 answers, most recent on 11/25/2020

  RE: Independence Pro Library Download Super Slow
  There has been a random issue with one or more Windows 10 2004 updates where Internet connection speeds and response times were severely reduced on some PC's, there have also been reported instances of Malwarebytes causing the same
• Other products

  8 answers, most recent on 11/25/2020

  RE: Independence Pro Library Download Super Slow
  @gustavo-p7913 Hi and welcome to the forum. What version of Windows are you using and the version number? There has been a random issue with one or more Windows 10 2004 updates where Internet connection speeds and response times were severely
• Movie Studio

  5 answers, most recent on 10/18/2020

  Fade in Date as Title has the time wrong
  I'm trying to the use "Fade in date as title..." but it always shows the wrong time. The time in the resulting text object is exactly 9 hours behind the "Modified" Date of the video file (the date and time it was actually recorded). In Properties
• Photostory

  6 answers, most recent on 10/14/2020

  RE: Update has corrupted program
  I have been attempting for 2 months to update Photostory Deluxe 2021 from ver 20.0.1.52 to 20.0.1.56. Rarely uploads more than 2mb of the 56mb download, even after a few hours. Once achieved 54mb in 20 minutes, and then stopped! After 3 hours gave
• SOUND FORGE

  5 answers, most recent on 10/14/2020

  RE: Sound Forge 14 Doesn't Remember Preferences on Closure
  Every time I close Sound Forge 14 (x64 Build 111), it forgets any preferences and any toolbars that have been added to the main window. Is this a known error or is there a work around? Currently running the application in Parallels 16.0.1 using
• SOUND FORGE

  5 answers, most recent on 10/14/2020

  Sound Forge 14 Doesn't Remember Preferences on Closure
  Every time I close Sound Forge 14 (x64 Build 111), it forgets any preferences and any toolbars that have been added to the main window. Is this a known error or is there a work around? Currently running the application in Parallels 16.0.1 using
• SOUND FORGE

  5 answers, most recent on 10/14/2020

  RE: Unable to save files due to mp3 plug-in 2.0. Software is registered
  Using Sony Sound Forge ver 7.0b on 64 bit Win 10. Have used the software on this PC with no problems until today when I went to save a file. Dialog box comes up wanting me to register in order to use MP3 Plug-In 2.0? which never came up before. The
• SOUND FORGE

  5 answers, most recent on 10/14/2020

  Unable to save files due to mp3 plug-in 2.0. Software is registered
  I have owned this software since June 2004. Upgraded to ver 7.0b Jan 2005. No problems until today! Wants me to register due to above plug-in but fails so I am unable to save anything! Help! I just registered with MAGIX today and installed the
• Movie Studio

  24 answers, most recent on 11/1/2020

  RE: Program crashing
  @Trevor-Smith Thanks for the MediaInfo data. It shows that your file plays for just under 50.8 seconds and is 4.41 GB. Despite the info showing that the IYUV codec is being used I think we can safely say that it is "Uncompressed"! If my maths is
• Movie Studio

  24 answers, most recent on 11/1/2020

  RE: Program crashing
  Thanks Jeff. I will never pretend to be at all computer literate, so I greatly appreciate your advice and help. As for the Windows 10 version I am running, it was 1909 but I am currently in the process of updating it to version 2004. I have no clue
• Video Pro X

  3 answers, most recent on 9/20/2020

  RE: ACCESS_VIOLATION error in Magix Video deluxe Premium 2020
  Dear Jeff, The above problem of crashing Magix Video deluxe Premium 2020 did occur directly after installing my new video card NVIDIA Geforce GT1030. As you mentioned I removed this weekend the new card so that the screen connects again to the build
• Photostory

  2 answers, most recent on 9/19/2020

  Travel route function doesn't work-script error. Worked older versions
  Product "help" no help!! Was thinking of updating, but don't want to waste money on a "lemon". Are there other apps that are more reliable? (Windows 10 ver 2004 3.60 Ghz CPU, 16gb RAM.) Photostory Deluxe 2018
• SOUND FORGE

  4 answers, most recent on 9/18/2020

  Cursor misdisplayed after update to Windows 10 version 2004
  The vertical time cursor in SF 14 doesn't erase and redraw correctly anymore; it leaves old lines on the display. I have the latest driver for my video card. This only began after the Windows update to version 2004.
• Movie Studio

  12 answers, most recent on 9/16/2020

  RE: PSD Thumbnails Are Upside Down
  @johnebaker  Gday John, What version of Photoshop are you using Oldie but a goody: Photoshop Elements 2.0! Got it with MEP 2004 on my then new computer. Lots of water under the bridge since then! Just tried with Photoshop CS2 (I created a brand new
• Movie Studio

  42 answers, most recent on 9/13/2020

  RE: Unable to play MP4's, installed Quicktime damaged Magix software?
  @Tusk Thanks for the extra info. yes, the output MP4 played normally w/ no skips or lag. Sorry my post previous 2 back was confusing. Because the file exported correctly it shows that it is not a codec activation problem but more like a display
• Movie Studio

  42 answers, most recent on 9/13/2020

  RE: Unable to play MP4's, installed Quicktime damaged Magix software?
  @CubeAce @Scenestealer Thanks for your patience. Magix version is Magix Movie Edit Pro Plus version 16.0.1.22 (UDP3) Processor : Intel(R) Core(TM) i7-8700 CPU @ 3.20 GHz 3.19 GHz Installed RAM 32 GB System Type 64-bit operating system, x64 based