• Movie Studio

  52 answers, most recent on 3/8/2025

  RE: Update
  @johnebaker The error message could mean you account on the PC has got an issue. Try creating a second account and make it Administrator. IHmm, surely if it was an issue with my account then Al, John Cb and yourself would have the same
• Movie Studio

  22 answers, most recent on 1/7/2026

  RE: Unable to capture audio during Screen Recording -Video Deluxe 2026 Plu
  @browj2 Hi John . . . . the middle button at the top of the new (relatively) Magix Capture app. I call it an app because it works as a standalone. . . . The ones at the bottom open the legacy features . . . . This has been the case since the first
• Samplitude

  2 answers, most recent on 3/18/2025

  Internal Error: Multi CPU Bouncing may have failed
  I keep getting this error randomly. Happens on different projects on different tracks and during different format exports (FLAC, mp3, etc). And sometimes doesn't happen at all and the export is successful.   System Specs: Samplitude Pro X8
• Music Maker

  16 answers, most recent on 6/26/2024

  RE: Poor sound quality Acid Music Studio 10
  Also, maybe catch a few recording acoustic instruments tutorials online.... they might give you some good ideas to try.... In general, in my own silly experiments, turning the Mic input way up to make up for lower volumes/distance is never a good
• Movie Studio

  6 answers, most recent on 7/20/2023

  RE: [Solved] MEP2016 Plus - Using SD Cards
  @emmrecs, @CarpentersMate Hi Jeff, Mike In my experience there should be no need to join the files prior to import. I had no problem with this on my old Sony camera - it recorded to an internal HDD formatted FAT32 - at FullHD 25 fps the max file
• Movie Studio

  30 answers, most recent on 8/9/2024

  RE: Copyright Claim
  @CubeAce Sorry I wasn't clear there; in my experience, "Royalty-Free" is generally what Magix/Producer Planet call their Commercial license, but I do own a commercial license.I know how copyright claims (not strikes, claims,) work. All I want to
• SOUND FORGE

  10 answers, most recent on 2/12/2025

  RE: Sound Forge 18 Build 21Back Up Toolbars?
  Thanks @rraud, please tell me about the registry settings. I have experience of writing my own keys (though not for any Magix products) and I take regular images of my system so I can restore it should something go wrong. I consider keeping data
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  @Tusk Hi. Sequential reading and writing to mechanical drives can slow down the whole process compared to using a dedicated SSD for project files and when reading and writing to. The larger the individual files handled and the more full the drive
• Movie Studio

  5 answers, most recent on 5/11/2026

  RE: Improve video quality with AI
  @Alfns I have Topaz Video AI but have not really tested it on very poor footage, sorry. (The lowest "quality" I encounter is after digitising original VHS footage). The results are "pleasing" but the processing involved absolutely demands a powerful
• Video Pro X

  37 answers, most recent on 11/9/2024

  RE: bug ?? unable to delete keyframe -> from 2nd clip (onwards)
  @Bol Hi Rob It is strange indeed, over the years I have come to the conclusion that subtle hardware and more likely Windows differences can make or break whether i can reproduce issues, I think this may be the case here. I tested on my laptop,
• Movie Studio

  41 answers, most recent on 2/6/2025

  RE: How to fix or smooth de-interlaced content?
  However modern TV's convert the interlaced video to progressive as they are a progressive display and you see the movie at a frame rate of 25 fps That's not my experience with my 12 year old Panasonic LCD. It gives me 50 fps from my 50i. Like Jak
• Photostory

  11 answers, most recent on 2/5/2025

  RE: Adding my own music
  Thank you both. I did just that, but they have a limited selection. I wanted a couple of tracks which are copyrighted for sure. Happy to pay for them, but I'm worried about signing up and downloading stuff to my computer. I'm 80 years old and not
• Video Pro X

  10 answers, most recent on 10/23/2025

  RE: App failure to load
  @Michael-Banks1180 Thanks for the additional information. I uninstalled the Video Pro 15 app How, exactly, did you do this? I ask because, if you used only the default Windows Uninstaller that will not have removed everything associated with the
• Movie Studio

  22 answers, most recent on 8/13/2025

  RE: Support and TICKETS
  @jtu001 The NVidia GTX1600 is rather under-powered for a modern video editing app like Video Deluxe 2026, unfortunately. In my previous computer, running Windows 10, I had the NVidia 1650 and it was just about able to handle fairly complex video
• Web Designer

  34 answers, most recent on 8/1/2025

  RE: Publishing to OVH Cloud
  Thank you. I'm glad that one person at least has survived the experience. I will try to follow your instructions. My website did appear to upload on the Xara WebDesigner publish function but when I went over to OVH there was no sign of anything
• Movie Studio

  4 answers, most recent on 11/17/2025

  RE: Blank error dialogue box appears during MS2022 reinstall
  Hi John These are the main specs of my PC: Device:        Acer Aspire  C24-963Type:        Stand alone Home PC DesktopProcessor:    Intel(R) Core(TM) i5-1035G1 CPU @ 1.00GHz (1.20 GHz)Installed RAM:    32.0 GB (31.8 GB usable) System type:    64-bit
• Rescue Your Videotapes!

  11 answers, most recent on 4/29/2026

  RE: Order send and paid, no response
  My order was placed 27th of March. MAGIX told me to wait to the end of April as delivery can take some time. Still I have not received my ordered goods. I asked for a delivery tracking code, but I never got one. MAGIX just refuses to provide me with
• Movie Studio

  22 answers, most recent on 10/11/2025

  RE: Serial Number Problem with Video Deluxe2026 Trial
  @GeeGee Welcome to the Magix user to user forums. The simple answer to your question is: from the three options you list choose the third one. You are wanting to register a Trial code, not a full serial code which will be given to you only after you
• Video Pro X

  27 answers, most recent on 3/28/2025

  RE: .mov file is disappearing over time
  @CubeAce 👍 @Joshua-Burner I was just trying to work out what you've done, If this file has already got transparency & then you've added Chroma Key that might mess with that files alpha channel. I don't see Chroma key on the main nest, Chroma
• Photostory

  2 answers, most recent on 12/4/2025

  RE: Not getting support only getting Ai
  @cherba The Magix Support system seems, currently, to be almost non-existent, unfortunately. No-one seems to definitively know why but you will find a number of posts in these forums where users are stating a lack of response to emails and support
• Photostory

  21 answers, most recent on 11/14/2024

  RE: New instal freezing at splash screen
  @Alan-Workman Welcome to the Magix users forums! I'm sorry your first experience with the software was not good at all. To help us to help you to diagnose the problem can you first give the full name of your CPU please? Then, can you follow this
• Movie Studio

  31 answers, most recent on 7/9/2024

  RE: How do I redo an audio track in Movie Studio 2024 Platinum?
    See, that is the wall if you well, All you guys have decades of experience with this stuff as you have all had careers in it. So yes, to you lot, it all seems simple as breathing. @Eric-Elliott I'm a joiner/carpenter, never worked in the film
• Movie Studio

  51 answers, most recent on 12/14/2024

  RE: How to burn files to BD with menus but without having to re-encode?
  @jak.willis Hi Jak . . . . Would adding sharpness to the video help to make the quality look better? . . . . Maybe, it depends a great deal on the level of detail in the video scenes, and degree of softness. Again you will have to experiment to find
• SOUND FORGE

  7 answers, most recent on 10/11/2024

  RE: SF 18 build 21 scripting: determine when all files have been rendered?
  Thanks for the suggestion, I was using file.RenderAs(szFullName, rend.Guid, template, range, RenderOptions.RenderOnly); I changed this to: file.RenderAs(szFullName, rend.Guid, template, range, RenderOptions.WaitForDoneOrCancel ); But I still see my