Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@donjen33 Hi Jenny . . . . I can't see that I have Magix Cloud import/Update Notifier. There's an Update Online option in the Help section but that's all.. . . . My apologies, I should have mentioned the Cloud import/Update Notifier is a separate

Movie Studio

4 answers, most recent on 1/25/2025

RE: Introduction - new guy

I found a 16MM 27-minute film in a shop in Paris, France, a few years ago (online). Purchased it and had it shipped to me, then digitized. I gave the original film to the Periscope guys for preservation. I am currently out of the country, but I

Movie Studio

12 answers, most recent on 5/1/2026

RE: Have downloaded Magix video de luxe 2026

Jeff, thanks for the very informative letter. Will work on this over the weekend. You are, as Robert Burns once said "a gentleman and a scholar" ! The email I got is: ------------------------------- Ticket Number removed by Moderator Inbox MAGIX

SOUND FORGE

10 answers, most recent on 2/17/2025

RE: Can SF 7 be uninstalled and reinstalled?

rraud, thanks for getting back. I bought SF-5 in 2004. It came with an installation disc that asked for the SN, which was included. I *think* I registered that online as well with no problem. Not sure anymore. Some time later, I contacted Sony

Web Designer

7 answers, most recent on 2/26/2024

RE: Online Content Catalog has disappeared again

@johndm Hi John . . . . But no switch on option? Not had this problem before? . . . . Unfortunately, the solutions you have given are for a different issue. @Anne-Cobham is getting an HTTP Error 504 which has already been explained in her previous

Movie Studio

4 answers, most recent on 4/2/2023

[Solved] Object handles disappeared

My object handles disappeared. I am unable to fade, control volume, set transparency, etc. for each video object in my project. I found online reference to a preview/edit button but cannot find it?

Music Maker

5 answers, most recent on 2/2/2024

Storage Online Cloud for music producers

Hi. My computer has soon maxed out its storage from all the new downloads/soundpools/instruments. I was wondering if anyone has any tips for keeping the instruments/soundpools off the computer and any recommendations for companies they use. (I have

ACID

2 answers, most recent on 1/2/2024

ACID 365 - is it only online?

Hi, is the ACID Pro 365 Subscription option only an online in the cloud version that works in the Browser? Then you pay either monthly to use it or yearly, OR do you download and install it? But continuously register it either monthly or yearly?

Music Maker

20 answers, most recent on 1/28/2026

RE: Music Maker update 33.1.1.19

You can view your currently installed version and trigger the download and installation for available updates in the start dialog of the software. My current version shows 32.1.0.18 on both the start screen and help > About. When I use "Update

Movie Studio

7 answers, most recent on 6/5/2025

RE: Worked fine …until app wouldn’t open

Jeff- thanks for the advice. Windows update history Scan results Windows Resource Protection found corrupt files and successfully repaired them.For online repairs, details are included in the CBS log file located atwindir\Logs\CBS\CBS.log. For

Off topic

One answer, on 8/10/2025

[Closed] CD Architect 5.2

I purchased CD Architect 5.2 via Amazon Download. It worked great for a long time on my old win10 computer but it has since crashed and i am now rebuilding a new win11 system. I ran the installation file and it installed perfect, but when i start

Music Maker

36 answers, most recent on 12/17/2025

RE: Need help fixing magix..am losing hope

I tried several online solutions for that crash log..thats why I am here @johnebaker. Revo Uninstaller, CCleaner, and Nirsoft's RegScanner. Even went into the registry myself and spent hours to find the direct codes and deleted them. Reinstalled

Music Maker

2 answers, most recent on 1/27/2024

RE: payment unsuccessful

@SAM-DSOUZA Hello welcome If your credit card (e.g., Mastercard, Visa, American Express, etc.) is declined during the payment process in our Online Shop or for our online services (e.g. MAGIX Online World) for no apparent reason, this may be caused

SOUND FORGE

2 answers, most recent on 7/26/2024

RE: Unable to register

There is sometimes trouble with the server.. keep trying.Temporarily disable anti-virus.There has been occasional reports of this issue going back to when the online activation began Searching this forum may show other options to try.Sorry I do not

Xara Designer Pro

7 answers, most recent on 5/25/2025

RE: Unable to disable all pages from "Auto-generating canonical URLs"

@rockomax Hi A Canonical URL is automatically applied to your web page when you publish to Xara Hosting or MAGIX Online World., you could remove this manually however it is likely to be overwritten on the next update/upload depending on the template

Off topic

162 answers, most recent 4 hours ago

RE: Magix support has not responded to support tickets for months

@Steve-Jones3743 as of 2025, OVHcloud has taken over as the Host for Magix As both John and I have pointed out to you, OVHCloud is now the host for what used to be known as "Magix Online World". This is completely different to Magix support, sales

Xara Designer Pro

4 answers, most recent on 1/25/2023

[Solved] Does Xara Designer Pro X 19 have access to the Online Content Catalog?

By online content catalog I am referring to what is mentioned on Xara Web Designer 19 Premium's product page. I would really like not to have to buy both to access everything... Thanks in advance for the help!

Music Maker

12 answers, most recent on 11/29/2024

RE: Music Maker PREM2024 Crashes trying to load "Welcome To Music Maker"

@The_Banando I would guess it's a crash because of the graphics acceleration. If resetting the program settings don't help I recommend you check your Windows system. To do this, open cmd.exe as administrator (it's best to enter cmd in the Windows

Movie Studio

46 answers, most recent on 4/10/2025

RE: Stereo not supported - burning disc

Yes my mistake, I was confusing the trial version that was suite that I had tried before this one, hope this has not caused to much trouble in the diagnosis. Yes it is the base version, however I would not have thought this would not be an issue in

ACID

9 answers, most recent on 11/16/2023

[Solved] ACID Music Studio 11 users feedback and info!

Hello ACID Music Studio 11 users! Can I get some feedback and info on your use and experience with AMS11? -Working good? -Most recent updates/fixes? Does it seem like its being supported currently like Music Maker seems to be with fixes and

Samplitude

12 answers, most recent on 7/10/2024

[Solved] Routing Modern and Massive with Magix Samplitude Music Studio 2022

Hey all, just wondering if anyone has successfully managed to route and getGoodDrums midi drum libraries In Samplitude Music Studio 2022 or not. Or other similar versions. I've followed all the tutorials on their website for all the other popular

Samplitude

No answers, created on 3/2/2025

Melodyne 5 essential cursor not following Samplitude Pro X8 cursor

I was hoping someone could shed some light on this issue I'm having. As the heading is stating, I cant get Melodyne 5 essential cursor to follow Samp's cursor. I have looked through the online manuals for both Melodyne 5 essential and Samp Pro X8.

Xara Designer Pro

4 answers, most recent on 2/23/2023

RE: [Solved] Table Menu option missing

@Allen-Walck9125 Hi This sounds like you have hidden/turned off some of the toolbars and panes and reorganized the pane layout. The left toolbar is the 'local' built in tools of Web Designer, the Insert menu opens the Online Catalog for items such

Off topic

4 answers, most recent on 8/27/2024

my software

My software i purchased online through barnes noble doesn't have a serial numer in email, and why isn't their a contact that has me so frustrated. my school email it was sent was, email removed by Moderator. But i registered with my personal email