• Photostory

  53 answers, most recent on 4/2/2024

  RE: Photostory Deluxe Won't Burn DVD: mda reports DVD creation error: 8400
  @ann-hesselsweet, @emmrecs Hi Ann, Jeff. Unfortunately I have found Speccy to be sometimes 'sparse' and/or incorrect in the info it retrieves. The drive being in a 'Raid' - with that drive mix it would not form part of a true RAID configuration for
• Movie Studio

  17 answers, most recent on 1/11/2026

  RE: Very high RAM usage even with a few slides
  @Willy-Pesnec Hi To eliminate some possible causes of the issue you are having can you provide the following: A screenshot of the MMS 2025 Program settings, Folders tab  Which Antivius program is installed/being used on the laptop.  The actual
• Video Pro X

  68 answers, most recent on 3/27/2024

  RE: codec cost
  @CubeAce, @AAProds, @terrerad, @Reyfox Hi everyone BT 2020 is the colour space for 'straight' HDR video. However this is not necessary when using the S-Log, Cine D etc which are 'colour curves' - compressing the BT 2020 space into BT709 see image
• Web Designer

  34 answers, most recent on 8/1/2025

  RE: Publishing to OVH Cloud
  Thank you. I'm glad that one person at least has survived the experience. I will try to follow your instructions. My website did appear to upload on the Xara WebDesigner publish function but when I went over to OVH there was no sign of anything
• SOUND FORGE

  5 answers, most recent on 1/25/2023

  RE: [Solved] Errant file size listing
  rraud, I have figured it out! This is the total space remaining on my computer's internal hard drive. Clearly I need to transfer some of the files to a new back-up external hard disc. Sorry for the worry.
• Movie Studio

  5 answers, most recent on 2/23/2026

  Incorrect frame rate on AVI output, incorrect display of frame
  The AVI output uses a lossless compressed codec by default. I have videos in the standard US format 23.976 (24000/1001) But on output I can only coerce it to (23976/1000) which causes problems when matching videos after using other programs on the
• Movie Studio

  16 answers, most recent on 8/12/2024

  RE: Insanely stupid question - Graphic overlay
  @Richard-DeVito Hi . . . . Is it possible this program acts weird when it runs short on memory? . . . . Unlikely, you would be getting warnings about insufficient RAM on start up of the program. Windows will page RAM memory data in/out to disc to
• Video Pro X

  22 answers, most recent on 5/30/2025

  RE: newblue display is faulty in timeline monitor
  @Betovalle Hi I can reproduce this using VPX, it is a bug, please put in a bug report and link to this topic, I will do the same. The issue appears to be caused by a mismatch in resolution of the preview and the preview monitor size. As a
• Movie Studio

  5 answers, most recent on 11/22/2025

  RE: Image playback freezes after a couple seconds
  @johnebaker Thank you for getting back to me. It is a desktop running Magix Movie Studio Platinum 2024 (Version 23.0.1.236). I don't know if that's the latest version, as the update option in the program did not respond when clicked. According to
• Movie Studio

  2 answers, most recent on 11/28/2024

  RE: editing a movie
  @Leon-Snyders Leon, the basic way to "scroll" through a clip is to drag the Orange Play Marker along the timeline over the clip. To play the clip, position the Play Marker at the start of the clip and press Play or tap the space bar. You can also
• Video Pro X

  2 answers, most recent on 12/24/2022

  RE: [Solved] Settings
  @jack-scurlock Hi. In the program, go to, File / Settings / Program / Playback. Tick the space-bar behaviour. 'Spacebar stops at current playback position. Ray.  
• Movie Studio

  23 answers, most recent on 9/28/2024

  RE: Movie Pro 2025 Freezes
  @Lisa-Walter Hi Lisa. You still haven't answered two of Jeff's questions or presumably read the post Jeff gave a link to to read. The problem could be caused by one of many of your systems peripherals conditions or file types in use. The machine
• Video Pro X

  2 answers, most recent on 3/6/2026

  RE: DOSNT WORK AT ALL CRASH CRASH CRASH
  @Tim-Franks Hi As @SP. has suggested, if you would like help to determine what the issue is and possible fix, then in addition to the Reliability monitor information, we need more information, The specification of your computer system including
• Movie Studio

  11 answers, most recent on 6/22/2024

  Cannot install to a different drive than "C"
  Hell, I have limited space on my C drive so I'd like to install my new Movie Studio Platinum to a different drive. However, there is no option to do this. I tried doing this in Win11 by changing the default to D, but have been unsuccessful in this
• Music Maker

  5 answers, most recent on 12/7/2023

  RE: Old MIDI map? one click
  @Will_Bcn I suspect your use of the word "case" may have caused some confusion for English-speakers, sorry. I think you are referring to the spaces between the vertical grid lines. Is that correct? If so, see this screenshot: This is a very
• Movie Studio

  12 answers, most recent on 3/25/2025

  RE: Black screen in video
  @friendflyer That fact that the file opens but goes awry after an hour IMO points to a program issue (inability to handle the complex HEVC codec with the temp files/RAM clogging up) or a computer/memory type issue. For example, many moons ago, Magix
• Photostory

  16 answers, most recent on 10/17/2024

  RE: How to add an intro/outro
  Thankyou everybody for your help. I followed John's suggestion first and changed the "video mode" to CPU. This worked straight away. The intro and outro both imported perfectly. It does work slightly different to my previous version of the software
• Rescue Your Videotapes!

  10 answers, most recent on 2/7/2023

  RE: [Solved] Program crashes when 100% saved - result video not playable
  @Juha-Nevalainen Hi. I would try the UHD Graphics in the drop-down menu as your file has no encoding data in it (resolution, colour space or frame rate). The graphics processing is not a combination I have seen before but it looks like the Intel GPU
• Video Pro X

  12 answers, most recent on 12/12/2023

  RE: Crashing in video proX14
  Hi Ray. Yes I have more than 10Gbs of free space. I have AMD Ryzen 5 5600U with Radeon Graphics
• Movie Studio

  11 answers, most recent on 2/12/2025

  RE: Title templates
  @Gid Hi Gid. If the program doesn't detect resolution, then why it doesn't place a landscape image across the blank space either side of a portrait image but places it inside leaving the top and bottom of a portrait setting blank if you don't accept
• Movie Studio

  9 answers, most recent on 1/6/2025

  RE: Videos from GoPro 12 is Freezing in video preview
  @Jan-Stribny Hi and welcome to the user to user forums. First there is a big difference between a video player on a computer and a video editor. Just because a file will play in a player doesn't mean a video editor will be able to do the same. The
• Movie Studio

  43 answers, most recent on 7/18/2024

  RE: Can not trim or delete portions of audio
  @Eric-Elliott I say the time line only shows one photo and then the blank space. It has everything to do with the length of time it shows. Still images only display the very start of the object, since every following "frame" is exactly the same.
• Movie Studio

  10 answers, most recent on 12/2/2023

  RE: Magix Video deluxe plus 2021 keeps crashing as it fills up my RAM
  @florian-l Hi and welcome to the user to user forums. The first thing I would do is check that your graphics driver is up to date on the AMD website. Next there should be at least 10GBs of unused space on your C: drive to allow the program to
• Movie Studio

  22 answers, most recent on 10/11/2025

  RE: Serial Number Problem with Video Deluxe2026 Trial
  Thank you Emmrecs, did as you suggested and Trial now working. Understand about extension of Win10 available, but UK is not included in "for free" EU deal, though I have been offered it on updates page and paying would not be a problem. It is the