• Photostory

  5 answers, most recent on 4/27/2021

  [Solved] Bought Photostory Deluxe 2021 but i can't download the free content
  Bought Photostory Deluxe 2021 but i can't download the free content. I see all downloadable files but i can't select anything. I'm on win7 64bit.
• ACID

  2 answers, most recent on 4/9/2021

  [Solved] Acid Pro 10 Error: Failed to install Microsoft Visual c++ 2013 x64
  I'm using Win 10 - 64bit, I7, 32 ram 1tb ssd. Just purchased today and can not install. The error pop up every time. Can any one assist with this? .
• SOUND FORGE

  5 answers, most recent on 3/17/2021

  RE: [Solved] Update to Sound Forge Pro 15
  Thanks. I was able to do it by de-activating the old installation under Win 7 and re-activating under Win 10.
• SOUND FORGE

  4 answers, most recent on 3/4/2021

  [Solved] SFPro 14 stuttering after recording paused & restarted; any ideas?
  Recording at 48/24 bit on SFPro 14, all most recent updates, mainly used for editing. I cannot recall ever needing to pause recording before, so may have been doing this for a while, unbeknownst to me. Recording all fine until paused; on restart, or
• SOUND FORGE

  13 answers, most recent on 2/26/2021

  [Solved] RFE: Uninstall.exe
  Greets! I'm going to purchase Audio 15 but this had me worried about install failure.I routinely use Windows "uninstall" (Win7 64), so wasn't worried when I found no uninstall program in the app's folder.But then I didn't find it in Uninstall. I
• ACID

  3 answers, most recent on 2/11/2021

  [Solved] Acid Pro 8.0 Error Code: -57
  I have been using this product ok on my Win 7 x64 laptop. Never had any issues. I wanted to install a latest version to obtain VST3 support in this product. Upon installing it a day later I receive this message "Error Code: -57" Is there an issue
• Video Pro X

  2 answers, most recent on 2/1/2021

  [Solved] Will the latest version work with Win7 64?
  Will the latest version work with Windows 7 64? I do a video very few and not often, and wonder if I should upgrade from the Video Pro X version 8 dating back to 2016. I do have used the Movie Maker in the past as well. Thank you for any advice.
• SOUND FORGE

  24 answers, most recent on 12/15/2022

  [Solved] Sound Forge display font
  Is there any way to change/enlarge this font on the interface? I am running Win 10 64bit (19041) and Sound Forge Audio Studio 14 64Bit (Build 86) on a 1440p display Many thanks!
• Movie Studio

  11 answers, most recent on 1/10/2021

  RE: [Solved] MPEG-2 Transport Stream (M2TS) audio format no longer supported?
  @CubeAce @johnebaker Antoine has posted what looks like the Meta Data contained in a normal AVCHD .mts file from MEP>Object Properties>Meta Data Tab and of course as John has pointed out we need the Media Info to see why he is getting that
• Movie Studio

  3 answers, most recent on 12/31/2020

  [Solved] I have a crash on the program then it closes down
  ----------------------------------------------------------------------MAGIX Movie Edit Pro Premium  30.12.2020  21:23----------------------------------------------------------------------CrashDump 20201230_212300_v19.0.1.23.dmp successfully
• SOUND FORGE

  4 answers, most recent on 11/23/2020

  [Solved] Izotope ozone 9 elements location in Soundforge audio cleaning lab 2
  soundforge Audio Cleaning Lab 2 (24.0.2.19 (DP3)... purchased & installed .Also Installed Iozotope Ozone 9 Elements . Cant Find it even after repeated Re-Installations, where is it located & how to open like the RX7 Audio Editor Please give
• Movie Studio

  2 answers, most recent on 11/13/2020

  RE: [Solved] Blank Screen
  @patrick-njuguna Welcome to the Magix user to user forums. First, MEP 2021 is designed to work with Windows 8 and later, so cannot be guaranteed to work properly with Win 7. Indeed, it seems from other posts to the forum, that it does not. However,
• ACID

  3 answers, most recent on 9/27/2020

  RE: [Solved] ACID Music Studio 11 will not go online to install.
  @Ninja5050 Welcome to the Magix user to user forums. Since you are still using Win 7 this is almost certainly an issue with your Internet Security Settings. This older post includes an answer from a member of Magix Support Staff about the specific
• ACID

  3 answers, most recent on 9/27/2020

  [Solved] ACID Music Studio 11 will not go online to install.
  I'm getting this error when i try to install, I've tried switching off AV, Firewall & Safe Mode, same popup. I am online & everything else works perfectly. Any ideas? Thanks. Win 7 Pro Service Pack 2 for the PC i want it installed.
• Movie Studio

  8 answers, most recent on 3/10/2020

  [Solved] DV-import problem
  I got problem with this software on both win 7 and win 10 with two different dv cameras. Both of the computers have Firewire 1394 contacts and they are working as they should. First time i tryed to import after the program is installed then it
• Movie Studio

  8 answers, most recent on 10/23/2019

  [Solved] WARNING! New Update version 19.0.1.31
  My program just updated to this 19.0.1.31 version but I can't find any info on the update. Can anyone point me to the page please? [Edit] Warning! since uploading MEP keeps crashing on my machine half way through projects. It is loading all my ram
• Video Pro X

  3 answers, most recent on 3/10/2019

  [Solved] UHD Footage is not crisp
  Hello Community, I have an issue with my Magix Video Pro X 10 and don't know what to do anymore. All my footage is shot in 2.7K 60fps on my GoPro and my DJI Mavic. The files are imported as mp4 in this resolution. Now if I render the film in 2.7K
• Photostory

  7 answers, most recent on 3/10/2019

  [Solved] can't find the choice Movie Templates, please help asap
  movie templates not located under "import" in the media pool. win7, Magix photostury deluxe v18.1.1.53
• Video Pro X

  11 answers, most recent on 12/4/2018

  [Solved] Audio length mismatch
  Hi I have a problem matching the lengths of video audio with separate audio that was used and recorded at the same time. My project is a musical show, I always record the video with audio from a mike, then in edit dub over the CD audio for quality
• SOUND FORGE

  7 answers, most recent on 8/9/2018

  RE: [Solved] lose preferences after SF12.1 upgrade?
  Hi, I found a workaround to deal with the lost preferences problem (Win 10, 64bit). Simply open "Regedit" and navigate to HKEY_CURRENT_USER, Software, Magix, SOUND FORGE Pro. Then erase folder "12.1" and rename folder "12.0" to "12.1". This worked
• SOUND FORGE

  7 answers, most recent on 8/9/2018

  [Solved] lose preferences after SF12.1 upgrade?
  Hi, Just installed the SF 12.1 64-bit update (I'm on a Win 7 64-bit PC) and upon opening SF it seems to have lost my preferences. Is this intended (incompatible pref files?) or a bug? Any chance I can recover the settings? Just to be clear it seems
• Photostory

  7 answers, most recent on 2/20/2018

  RE: [Solved] Photo Story 2018 will not export my project
  Hi . . . . Photostory has a mind of its own and still wants to export to my SSD, but I'm working on that . . . Thankfully it knows exactly where it is exporting to - the location where it exports to is/can be set in 2 locations - in the Program
• Photostory

  7 answers, most recent on 2/20/2018

  [Solved] Photo Story 2018 will not export my project
  Hi, Athlon2 X4 , 3 GHz , 16 GB RAM, ASUS HD6570 250GB ssd OS. Win7 X 64bit Photostory 2018 Had just finished an 8 GB slide show and wanted to export it on a Mpeg 4 file, to my computer. Pressed the correct buttons and up came a notice informing me
• Other products

  4 answers, most recent on 12/3/2017

  [Solved] VST scan hangs in Vegas 14
  When I try to open Vegas 14 on my Win 7 machine it hangs on different VSTs - usually Kontakt but not limited. Vegas 7 doesn't.