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@DonL Hi This is a common issue with video files that are Variable Frame Rate (VFR), VDL 2026, like many other video editors does not always handle VFR video correctly especially when the Minimum and Maximum frame rate range is relatively

ACID

3 answers, most recent on 6/24/2025

[Solved] Waves 15 Plugins not seen in Pro 11 Suite latest build

The last topic on this problem was not answered. Waves v15 latest release does not load into the Acid plugins folder (no matter which u choose and scan) Waves does load on startup, but is empty under the Plugins Vendor menu. The only solution to

ACID

19 answers, most recent on 10/30/2024

RE: [Solved] 24 bit and 32 bit WAV files vs. ACID

I had to record in 24 bit, and it didn't let me 'sleep'. It should work. I got in touch with Magix support and they also told, it should work to record in 24 bit. We were trying to figure out together, what can cause the problem. Tried different

SOUND FORGE

4 answers, most recent on 4/11/2025

[Solved] Audio Studio 17- Opens on Win 11 Home, But Not Win 11 Pro

I just upgraded to Audio Studio 17, installed it successfully, but it will not open on my Windows 11 Pro machine. I also installed it on my Win 11 Home laptop, and it opens and works with no problems.. Am I missing something needed to make it work

SOUND FORGE

2 answers, most recent on 4/4/2025

[Solved] Clicks and Pops when Waveform displayed

Hi, When playing audio in SF18 there are clicks and pops ONLY if the waveform is displayed. If I minimize the file window it plays fine. SF10 which I still have installed plays all files fine, even when zooming in and out of waveform. ALL other

Video Pro X

3 answers, most recent on 1/13/2025

RE: [Solved] Bringing a clip to a halt

@Johan_Hackman Johan, assuming VPX is the same as Movie Studio here, position the Playback marker on the frame you want frozen, then right-click on the video and choose "Insert still image at the playback marker". To change the still's length/time,

Music Maker

2 answers, most recent on 5/17/2025

[Solved] Vocal Effects has disappeared (when using premium with Internet Conn)

A few months back I was trying to get in the mood to record again, but vocal effects completely disappeared and was not selectable. I recently (today) did the latest updates, and no, the Vocal Effects on MM are not appearing, so not

Movie Studio

3 answers, most recent on 6/24/2025

[Solved] Audio noise

When adding voice over or music tracks (MP3) in Movie studio 2025, I get clicks and pops in the video. Have tried audio cleaning to no avail. Any suggestions?

Movie Studio

One answer, on 12/30/2025

RE: [Solved] Using alt+shift+drag

Discovered the answer: in order to slide, right select the icon to the right of the 'mouse mode for all tracks' and select 'move object contents'. Of course the clip must be a trimmed clip. (Apparently the above keyboard combination does not work

SOUND FORGE

7 answers, most recent on 3/5/2025

RE: [Solved] Channel Converter Presets not recognized after Windows 10 reinstall

@GiorgioV Ok, you might be able to manually add them to the registry. For example, create a new channel converter preset under the same sfp file name you used in the past and save it. This should create a new preset entry in the registry that points

Movie Studio

8 answers, most recent on 3/13/2026

RE: [Solved] I have Video Deluxe Plus (2026) :: But ProDAD Hide V2 not included??

@Apollo89x Hi, Magix as a company have basically tried to mislead/fool people by renaming the basic version as "Plus" | Wheras that used to be the mdi-range level in previous versions. No, nothing is misleading at all. Magix dropped the "Basic"

SOUND FORGE

2 answers, most recent on 11/15/2025

[Solved] Sound forge won't load

Hi all, I recently bought Sound Forge 17 after getting a new laptop, as I was unable to reinstall Sound Forge 10. The installation completed without any issues, but when I try to open Sound Forge the splash screen appears and then disappears at the

Samplitude

2 answers, most recent on 11/9/2024

[Solved] Instruments not downloading and installing

I've just recently purchased the Samplitude Pro X8 Suite during the Black Friday Sale, and I've installed everything without too much trouble. However, I'm hitting a road block when I attempt to download the remaining Vita instruments, Independence

Video Pro X

4 answers, most recent on 5/20/2025

RE: [Solved] Reset Media Pool Import Display to Default Settings

@Operaman Simply click that Tree View icon again and the view will return to the default. HTH JeffForum Moderator

ACID

16 answers, most recent on 4/27/2026

[Solved] ntdll.dll - ACID doesn’t start

For several weeks I’ve had a problem. ACID Pro 11 won’t start. The following message appears: Problem Description Application Name: ACID Pro 11.0 Application Version: Version 11.0.2 (Build 21) Problem: Unmanaged Exception

Music Maker

4 answers, most recent on 5/21/2026

[Solved] Beatbox not working

Hi, all of a sudden my beatbox (free) has stopped working, when I fill in an arrangement and press play it is just silent and when i click the small play button next to each of the rows it doesn't give me the preview of the kick or whatever it is.

Music Maker

11 answers, most recent on 11/21/2024

[Solved] Mouse zoom not working - and pdf download

I've been a user since 2018. The software help menu just gives old references for clicking a thousand times a minute just to navigate a project. Cannot zoom in any way with mouse or ctl,alt,shift. Only onscreen native controls which are completely

Rescue Your Videotapes!

4 answers, most recent on 4/6/2025

RE: [Solved] Activating MPEG2?

Thank you for your fast answear. Before i saw them, i found this respons on a another question. * Shut down the software and restart it as an administrator .(right mouse button on the software icon, then select "Run as administrator") Try the

Movie Studio

11 answers, most recent on 4/11/2025

RE: [Solved] Extending or shortening the entire project

@Andrzej-Marcinkiewicz Hi, That is a rather unorthodox requirement, something most users would never do or have to do. Your change from 54m to 50m is 8%. This does have a noticeable impact on the audio, but not too much. Me, to avoid unwanted

SOUND FORGE

8 answers, most recent on 11/21/2025

[Solved] Sound Forge 17 not loading on Windows 11

I just purchased version 17, for my new Dell XPS 13 laptop (windows 11), and it will not load beyond the image. I emailed for support but the company is ignoring my emails. Any help please? May need to claim the money back through the credit card.

Movie Studio

11 answers, most recent on 5/2/2026

RE: [Solved] MEP 2016 Plus - Trying To Copy Media Onto New Project

@CarpentersMate Hi Mike . . . . I've previously broadly separated media into separate folders . . . . I do something similar, this is the base folder structure I use. A complete project is stored withing its own named 'master' folder. The EDL

Samplitude

2 answers, most recent on 3/9/2025

RE: [Solved] Just Bought Music Studio X8

OK I didnt have "Rewire" enabled. Quick rescan and good. Quick read of the MANUAL gave me the Answer.

Movie Studio

11 answers, most recent on 4/11/2025

[Solved] Extending or shortening the entire project

Hi, I'm working in Movie Studio 2023 and I'm looking for a way to shorten the entire project by about 4%, and it sounds funny but I can't find a solution for this simple task in manuals, tutorials or anywhere on the web. Project consists of over 120

Samplitude

6 answers, most recent on 10/10/2024

[Solved] Wishlist for future Samplitude Pro: Songmaker AI

I would very much like to see the "Songmaker AI" feature from MMM added to Samplitude Pro (and Studio?) Right now it is necessary to keep switching apps and I would very much prefer having a better workflow with Songmaker directly available in