• Video Pro X

  One answer, on 11/2/2021

  [Closed] Connecting with Zoom
  I'm actually using Vegas Pro. Having an issue with Zoom. I have three audio interfaces. All three work when I join a Zoom meeting, but when I bring up Vegas, my sound mutes and the client can't hear me. Is there a setting in Vegas that's prohibiting
• Other products

  One answer, on 10/31/2021

  [Closed] activate and register product
  I had Vegas Pro 19 installed and working. Got a message to update which completed but now will not complete the "activate and register immediately online. It opens a window stating the online connection cannot be established. It also offers an
• SOUND FORGE

  2 answers, most recent on 10/29/2021

  RE: More than 1 device?
  To elaborate, you can 'activate' and use Sound Forge on two (2) devices simultaneously. It can be 'installed' on an unlimited number of devices (but cannot be used unless activated).However, it can be deactivated on one of the devices and
• Movie Studio

  11 answers, most recent on 10/25/2021

  RE: Lack of sound
  All video is from a canon m50. The audio works, and then i split it, and the audio is un hearable. Yes, technically not muted. I can’t find how to make the audio viewable, but it does disassociate with the video as i hear audio doubling to create a
• Music Maker

  7 answers, most recent on 10/26/2021

  RE: unable to update/install music maker
  @Graham-Hawker Hi Graham, Some things, like Magix Connect do not require further user intervention during installation. Back in the day, if you had Music Studio and the installation program also offered Music Maker, if you didn't deselect it, it
• ACID

  31 answers, most recent on 7/25/2024

  RE: error code -1
  @awen Hi The new error message, error code -1 and the rest of the relevant information, the Firefox setup is not irrelevant, suggests that the program Acid is not detecting or cannot make the Internet connection which uses the Internet Explorer
• ACID

  31 answers, most recent on 7/25/2024

  RE: error code -1
  @awen Hi The new error message, error code -1 and the rest of the relevant information, the Firefox setup is not irrelevant, suggests that the program Acid is not detecting or cannot make the Internet connection which uses the Internet Explorer
• ACID

  31 answers, most recent on 7/25/2024

  RE: error code -1
  Hello! Error code 1 means that an internet connection to our activation server cannot be made.Please go to the system's Control Panel and proceed to "Internet Options". Switch to the "Advanced" tab and find the "Security" section in the long list
• ACID

  31 answers, most recent on 7/25/2024

  RE: error code -1
  Hello! Error code 1 means that an internet connection to our activation server cannot be made.Please go to the system's Control Panel and proceed to "Internet Options". Switch to the "Advanced" tab and find the "Security" section in the long list of
• Movie Studio

  2 answers, most recent on 10/9/2021

  RE: Computerid for online Activation codec hivc
  @ELIAS-KOPTY, @CubeAce Hi The computer ID being asked for is not the Windows computer ID, it is a unique ID that is generated by the program for activation. Are you running the trial version of the program? If so then AFAIK you cannot
• Other products

  2 answers, most recent on 9/25/2021

  Conecting to freedb
  cannot connect to freedb server
• Samplitude

  4 answers, most recent on 10/2/2021

  Audio going from a playing track and recording on another track
  Samplitude Music Studio 2022. Windows 10. I am using an external mixer that is connected via USB to the PC. I have recorded audio playing on Track 1 and try to record voice on Track 2. The audio on channel 1 is recorded on channel 2 along with the
• Xara Designer Pro

  2 answers, most recent on 9/9/2021

  Updating to v.18
  I have Designer Pro installed on another drive than the C;\ drive. Having clicked on the update prompt the program is taking 1hr+ to download despite a good connection, and then attempts to install on the C;\ drive. After which a message comes up
• Music Maker

  15 answers, most recent on 1/4/2025

  RE: error code
  @TRACY-FORTE Hi If the URL (http address) is pointing to simplitec.com, then the Update Notfier software installed and used by Music Maker cannot connect to the update server to check for updates at the time of launch. Check that you
• Web Designer

  3 answers, most recent on 8/24/2021

  RE: Xara webdesign premium 18
  @Eileen-Cooper If your full site address is www.beaterslodge.co.uk I think there may be a server problem. Entering that in Chrome produces an error message that "www.beaterslodge.co.uk refused to connect". Although I am most definitely NOT an expert
• Web Designer

  3 answers, most recent on 8/24/2021

  Xara webdesign premium 18
  Google does not recognise short version of my new website ie if I put in beaterslodge I get an error message saying connection to server cannot be made. BUT if I put in full web address it works. Ive cleared cache but no different. Would really
• SOUND FORGE

  9 answers, most recent on 11/14/2021

  RE: MAGIX Installation manager error
  @KayTee-Kay You can ask sales support for direct download links for your products. Just write a mail to infoservice@magix.net But if the downloader cannot connect to the servers it can be possible that you also cannot register the softwares after
• Off topic

  2 answers, most recent on 8/2/2021

  RE: Error Messages
  @Walter-Nezwisky Hi In addition to @emmrecs comment, do note that if the Update Notifier program cannot connect to the Magix servers for any reason, the error does not stop the program from functioning and can be dismissed. John EBForum Moderator
• Video Pro X

  18 answers, most recent on 3/29/2022

  Programme will not activate licence/registration
  Just updated the software to version Video Pro X13 and on restart activation of the licence fails with "cannot connect to the internet" error. Obviously, I do have an active internet connection and the programme has been granted access to my
• Movie Studio

  2 answers, most recent on 7/15/2021

  Error writing to disc
  7/15/2021 To: Magix Help   PROBLEM: My Magix will not write to my disc drive.   I do not have high speed internet.  I normally use Magix off-line.  I usually use a public access (library) high speed internet for my computer updates.  I recently
• SOUND FORGE

  One answer, on 7/8/2021

  RE: installation is not successful, program doesn't start with error -57
  @Youngshil-Cho Hello, Welcome Error-57 This means the program cannot connect to the registration servers - this may have been your Antivirus blocking the program from running correctly. Try and temporarily disable AV, firewall and Windows defender
• Movie Studio

  21 answers, most recent on 7/8/2021

  RE: Crash 2 minutes après l ouverture
  @laurent-cabrillat, @CubeAce Hi Unfortunately the computer specification shows that this computer is not ideal for video editing as it is missing or does not have several features as @CubeAce has commented. Additionally the GT 710 does not support
• Music Maker

  4 answers, most recent on 7/5/2021

  RE: Program crashes when loading
  Well, basically all of them. I'm on the subscription. My internet connection is not that fast that I can delete soundpools and redownload them when I need them. I have to have all of them, but, I will make folders on another hard drive and move
• Music Maker

  4 answers, most recent on 7/1/2021

  RE: MM 2022 Won't download
  @Ron-Coutts First, there is no need to uninstall the 2021 version in order to install 2022. I'm afraid the 2022 version will "take over from" the 2021 version; you will then have "Music Maker (64 bit)" (aka MM 2022) as the only installed version,