• Other products

  One answer, on 9/16/2025

  RE: [Closed] Vegas21 crashes on startup(0xc0000005)
  @wang-ren Crashes in ntdll indicate driver problems. It could be your graphics driver or audio driver. Maybe try to reinstall those. Have you tried to restart the computer? Please select the restart option, not the Shut down option. Also try to
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  @CubeAce residual AMD left overs, you can see them in the list in the processes tab. I asked the tech at that PC build store if those might be left over drivers or whatever from the old GPU & if they might interfere with the functioning of the
• Photostory

  17 answers, most recent on 6/9/2026

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  @bdesha Hi . . . . previous computer had Windows 25H2 Build 26200.8524 and the new one has Windows 25H2 Build 26200.8457 . . . . A bit of a longshot I am running on Windows 25H2 Build 26200.8457 and experiencing no issues with Photostory 2026 which
• Samplitude

  4 answers, most recent on 1/11/2025

  RE: Can get Samplitude to record in 96kHz
  I answered in my other thread, I guess I've been using the wrong driver, I'm testing the Zen Q Asio driver now. Thanks.
• Movie Studio

  6 answers, most recent on 2/1/2026

  RE: Video Deluxe 2026 Could Not Find a Part of the Program
  Also, in the interest of completion: I've done all the normal things you'd do here-- I'm pretty close to an expert in Windows Support and build my own machines. Windows 11 64-bit is up-to-date. I'm running the latest WHQL drivers for My Radeon 9070
• Movie Studio

  26 answers, most recent on 6/8/2026

  RE: Message: Could not find a part of the program. Please install again.
  Hi sorry for long delay - just back from travels. I updated my signature. I have two systems, a desktop and a laptop. Both VPX16 and Studio fail on my desktop with the same message. Studio 2026 fails on laptop but VPX16 runs fine on it - both same
• Music Maker

  11 answers, most recent on 2/16/2026

  RE: No sound
  @Djdj-17 Can you upload some screenshots of what your audio and ASIO settings in your program look like and what drivers and inputs/outputs are available in the selection? You can use the arrow icon above the response text box to upload an image to
• Music Maker

  16 answers, most recent on 1/12/2026

  RE: Midi keyboard not playing live
  @Alex-Kirkwood Yes, you must select an ASIO driver. Navigate to File > Settings > Program Settings > Audio/MIDI and select the ASIO driver of your audio interface. If you don't have one, select the Music Maker ASIO driver. Next, click on
• Music Maker

  6 answers, most recent on 11/6/2025

  RE: Music Makerv226 Premium
  Я не тупой,часто делаю перезагрузки при обновлении Windows аnd drivers.это не помогает.Компьютер i7 процессор,мощности должно хватать.Ваша программа становится хуже.Начиная с Premium 2017 Качество звука ухудшелось.И стала тормозить.
• Samplitude

  40 answers, most recent on 4/15/2025

  RE: Real Time Varispeed Sound Quality in Samp & WhichSound Forge Version?
  @gregory-battaglia Open the program settings and click on the audio settings. Make sure you have selected an ASIO driver. Samplitude comes with Magix Low Latency driver, but I recommend you install the newest version of ASIO4ALL because Magix Low
• Music Maker

  2 answers, most recent on 3/21/2024

  RE: [Solved] will not except wav files anymore
  @Terry-Scott In case you cannot see the waveform, it might help to disable the stereo representation under the View > Arranger menu. I'm not sure what triggers the problem that stereo waveforms are invisible. If you encounter clicking/skipping
• SOUND FORGE

  77 answers, most recent on 2/4/2026

  RE: SFPro continually crashes - versions 14-18
  @SteveMTNO Hmm, looks like it simply crashes in Sound Forge. The comments I found on Google on the topic of Fault Module Name: StackHash aren't really helpful. For some it was solved by running the app in compatibility mode, for some by disabling
• Movie Studio

  46 answers, most recent on 1/28/2026

  RE: BEWARE Latest Nvidia GTX 591.44 Drivers
  @emmrecs Hmm,, I wonder if 2025 is a good year for VDL (MS)? AndyW Ps - It's not looking good so far though. edit - out of curiosity, do the new Nvidia drivers actually work correctly with this patch?
• SOUND FORGE

  8 answers, most recent on 11/21/2025

  RE: [Solved] Sound Forge 17 not loading on Windows 11
  Sound Forge Audio Studio 17 installs the Magix Low Latency ASIO audio driver which is an old version of ASIO4ALL. This old version of ASIO4ALL seems to be incompatible with modern devices. You can uninstall it with the following steps: press the
• Samplitude

  2 answers, most recent on 7/21/2025

  RE: [Solved] Soundcard Options
  @Peter-Pomroy An external USB audio interface with ASIO drivers will always be the better option compared to onboard audio. And they don't need to be expensive. Beginner interface usually go from $50-200. They often have 2 inputs, 2-4 outputs +
• Rescue Your Videotapes!

  9 answers, most recent on 4/22/2025

  RE: Videowandler 2 issues...
  @Sami-Pekonmki I can't find such a cable Do you mean, either of the cables I linked to in my earlier post? I realise you are in Finland and they were listed on the Amazon UK site but I would have assumed you have access to be able to purchase one? I
• Samplitude

  9 answers, most recent on 1/11/2025

  RE: Can't get Samplitude to recognize my input
  @Jim-Roshelli The ASIO protocol is the widely used protocol to send and receive data to/from audio interfaces. Other protocols might go through the Windows sound subsystem, which can introduce a lot of latency and will disable certain features in
• SOUND FORGE

  10 answers, most recent on 10/11/2025

  RE: MP3 files skipping / glitching when opened ...
  @Bill-Fike  You might try experimenting with the playback buffer setting. as SP stated, the Magix low latency driver has been known to to cause problems., sometimes, system wide
• Samplitude

  40 answers, most recent on 4/15/2025

  RE: Real Time Varispeed Sound Quality in Samp & WhichSound Forge Version?
  Should I try using the WDM driver instead of ASIO?
• Rescue Your Videotapes!

  20 answers, most recent on 11/23/2025

  RE: Windows does not find drivers for the video grabber usb device
  My vhs player is supporting pal as far as i know, it is philips 14tvcr240/13. I was thinking the driver problem because my device manager says that the video grabber producer is unknown and in the box, "there isnt anydrivers downloaded to this
• Samplitude

  40 answers, most recent on 4/15/2025

  RE: Real Time Varispeed Sound Quality in Samp & WhichSound Forge Version?
  @gregory-battaglia Did you click on the Mon. button in the transport console to enable monitoring? Can you upload a screenshot of your Samplitude audio settings, the ASIO settings and the Mixer? For my session on 3/28/25-for which I traveled from
• Music Maker

  12 answers, most recent on 11/29/2024

  RE: Music Maker PREM2024 Crashes trying to load "Welcome To Music Maker"
  @The_Banando Good, that should be more than enough. Are you getting the RTX drivers directly from Nvidia or did you use the drivers which were automatically installed by Windows? If Windows automatically installs drivers they can be very out of
• SOUND FORGE

  77 answers, most recent on 2/4/2026

  RE: SFPro continually crashes - versions 14-18
  @SP., @SteveMTNO Hi . . . . Snappy Driver Installer will then only download the relevant packages. This can take a while because they are distributed via file sharing . . . . This sets alarm bells ringing with me. Downloading drivers files from
• Movie Studio

  34 answers, most recent on 11/26/2025

  RE: MP4 audio going out of sync
  @ron-griswold Hi . . . . i had Realtek drivers which contained sonic studio within it . . . . Sounds like you had installed the Asus version of the Realtek drivers which includes the Sonic Studio software. Personally I only install the genuine