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Hi Can-Dive, Thanks for your reply. When you go into send a support ticket they say the Registry Key is probably corrupt but you can,t delete it with the windows registry editor. I tried to export it and also with administrator rights to no effect.I

Movie Studio

9 answers, most recent on 7/31/2025

RE: How long does it take for customer support to respond?

@webfrit Hi. In my opinion, it is always worth having accounts with the individual plugin effects companies that you have. First it would allow such deactivations / re-activations and second, sometimes there are free updates to such programs that

Music Maker

7 answers, most recent on 2/6/2024

RE: [Solved] Premium

@BriceMD Hi . . . I purchase the Music Maker 2024 Premium, will I be able to export my songs as MP3? . . . . For the purchased editions, yes, with the caveat that you have Windows Media Player installed - this costs you nothing. The free version

Movie Studio

6 answers, most recent on 12/30/2024

RE: Cannot uninstall Video de luxe...

@John-deHaas Hi In addition to @emmrecs comment, the i7-10700 processor with integrated UHD 630 GPU, latest driver version is 31.0.101.2134 There are other possible contributing factors to the issues you are having: . . . . 256 GB (C-Drive) . . .

Music Maker

4 answers, most recent on 8/22/2023

[Solved] Free soundpools not visible

I got 2 free sound pools through ProducerPlanet:. You can download both as zip files, but I can't get them to show up among my loops. How can I fix that?

SOUND FORGE

38 answers, most recent on 9/16/2025

RE: MP3 conversion glitches

I really do not know. Have you tried enabling the legacy MP3 encoder and trying that? Replacing the "mp3plug2.dll" file in the 'FileIO Plug-Ins' folder may fix the issue, I tried the <.dll> MP3 file from SFP-15 which worked, but I'm not sure

Music Maker

One answer, on 8/13/2024

RE: can't download any free assets. (I have the "PREMIUM" version)

@LMichael-Bouyer Are you logged in with your customer account? What free assets are missing? Free Soundpools need to be downloaded from the in-app-store or internal download tab. Features should install themselves automatically.

SOUND FORGE

7 answers, most recent on 3/12/2026

RE: RX VST Plugin Issues

@Myu I think ARA is broken in SF16. I had the same experience. You can try the following: install the free demo version of SF18 and copy and paste and overwrite the following files from the SF18 folder into the SF16

Other products

3 answers, most recent on 11/20/2025

RE: Can't load Independence samples

@SP. I should have made that clear sorry. I did run the installer. Looking through previous forum posts, it seems I have a similar issue to :https://www.magix.info/us/forum/independence-won-t-load-free-content--1251370/After running the installer, I

SOUND FORGE

2 answers, most recent on 12/29/2023

RE: [Solved] Choppy audio when saving files.

Seasons Greetings and welcome to the Magix Sound Forge users community @Docrox, Change/experiment with the "Playback buffering" setting in Sound Forge (Options> Preferences> Audio).A 'garden variety' internal soundcard usually works well in

Music Maker

3 answers, most recent on 12/9/2023

[Solved] Upgrade to MUSIC MAKER 2024 Ultimate

Hi, if i will upgrade my MMM 2023 premium to MUSIC MAKER 2024 Ultimate will be possible to download 3 VSTs for free as additional?...I am upgrading my MMM almost every year and every year there is this option ...thank you

Video Pro X

10 answers, most recent on 8/10/2025

RE: [Solved] Programme freezes

If anyone ever reads this, I thought you may like to know the conclusion for me. As I previously said "in desperation I have "reset" the computer and given it away, yes, I really did, I got so frustrated with it/your software." (But as in most

Off topic

163 answers, most recent on 6/12/2026

RE: Magix support has not responded to support tickets for months

@Steve-Jones3743 @PATIENT-X advised that Having an attitude to the Moderators gets you nowhere. I can only reiterate that, and remind you that, according to the Community rules (to be found in the footer of any forum page), especially #1 and #7,

Other products

No answers, created on 12/10/2025

PhotoManager Deluxe - Editing/Deleting photos on NAS

Hello, I have just purchased PM Deluxe after using the free trial. Although making progress on categorising my 8000+ photos (!), I am having an issue with editing or deleting photos from within the programme - the photos are stored on a Synology NAS

Video Pro X

29 answers, most recent on 9/13/2025

RE: Kodak C330 audio

@nicolesharp100 Nicole, VP9 is a propriety codec. Magix will not open VP9s, I assume because it is a paid program. Free programs can open all of those "free" codecs (although I note that, even with the VP9 decoder from the MS store installed,

Music Maker

One answer, on 8/30/2025

existing midi files

I just downloaded the free Music Maker 26 trial. Before I buy, I need to be able to load my existing midi files and be able to manipulate them, change key, add sounds, etc. When I open a project and select the midi file, it is fully loaded [all

Off topic

31 answers, most recent on 5/29/2026

RE: Stopping pop-ups from MAGIX on PC Boot

Thanks @johnebaker No grey bears. But there is some good news ... @SP. wanted to see the "Hide News" pane and it is set to hide the news.The good news is that I have started VPX16 twice this morning and have been free of the curse. I haven't

SOUND FORGE

2 answers, most recent on 10/17/2023

RE: [Solved] SF Studio 17: Channel Converter - where did it go?!?

@Jason-Clift Yeah, install the free demo version of Sound Forge Pro. The channel converter is definitely there. You can contact customer support at infoservice@magix.net and ask them for a refund of your Audio Studio version.

Music Maker

16 answers, most recent on 2/18/2024

[Solved] MM2019 Prem unable to log into store

I recently have been trying to reinstall MM2019 Prem, I have dug through the forum and am either not intelligent or just don't understand how to search. I installed MM2019 downloaded through my account products. Installs fine, works as the free

Audio Cleaning Lab

4 answers, most recent on 10/31/2025

RE: Cleaning reel to reel tapes

You can try EQ, volume adjustments and the ACL restoration tools. I am not sure about ACL, but with SF Pro, you can automate most plug-ins' parameters. The volume automation (envelope) is relatively easy to adjust. EQ and other Fx can be more

Video Pro X

165 answers, most recent on 4/10/2025

RE: [Closed] Website Observation

Some software have a bigger name than others. Everyone who wants to edit, know about the free version Resolve. It is a more than just capable editor, it's an EXTREMELY capable editor, and it's free, getting updates all the time, along with

Movie Studio

12 answers, most recent on 11/15/2025

RE: Speech to text

Many thanks for these replies. So far I have just succeeded once doing that 26 minutes after paying for a voucher. No free minutes..will have to investigate. I am now trying to transcribe a sound file on its own...but there doesn't seem to be a way

Other products

One answer, on 11/6/2023

[Solved] Non-commercial, Commercial (Royalty Free) download limit reached

Hi I tried to download Ambient - Sleep on wave files but it said download limot reached. I was downloading other files at the same time. Can you help please many thanks Aidan Campbell

Movie Studio

7 answers, most recent on 12/12/2023

RE: [Solved] [ Solved ] "Program monitor" frozen.

Well! I restarted the laptop, and now it's functioning as intended. I suppose if I've not found a way to delete this post, whoever is in control can feel free to delete it.I've even joked with people historically about the age old "Have you tried