• Movie Studio

  5 answers, most recent on 6/4/2024

  RE: What software is recommended for Suite 2024
  Thanks John. Is the processor in your system a 10th generation Intel with integrated graphics, - please give the specific model number> i7-10700 CPU @ 2.90GHz Is there an Nvidia or AMD graphics card in the system, if so which model?> Intel R
• Movie Studio

  29 answers, most recent on 5/10/2025

  RE: MAGIX Movie Studio 2025 Suite will not open after installing
  C drive has 236 GB free space. MS was working fine after disabling Intel graphics. RTX3060 is more than enough meat for MS to chew on. Did a complete reinstall with no change. compatibility mode, NC, Administrative, NC. I'm guessing its either a bad
• Other products

  One answer, on 2/27/2025

  RE: Magix Foto Designer 7
  @Melanie-Swartz Hi Please do not post any confidential information such as serial numbers, email address etc, this is a public forum not Magix support. . . . . Xtreme Photo & Graphic Designer . . . registered 05/06/2008 with SN: P- . . . Photo
• Movie Studio

  12 answers, most recent on 3/25/2025

  RE: Black screen in video
  Hi sorry for the late reply. Still having problems I'm using Movie Studio 2022 Platinum AMD Ryzen 7 4800H with Radeon Graphics            2.90 GHz
• Video Pro X

  6 answers, most recent on 11/14/2024

  [Solved] Magix Video Pro X16 project stuck
  Hi, I have a problem with Magix Video Pro X 16 (loaded 26 October 2024), which got stuck unexpectedly while I was working with quite an ordinary small video project. To get out of the project or open other projects saved I had to shut down the
• Photostory

  3 answers, most recent on 8/5/2023

  [Solved] 2023 Version Spell-Checker
  When I upgraded to Photostory 2023 the main reason was because I understood there was a spell checker. Link https://www.magix.com/gb/photo-graphic/photostory/new-features/#c1664361 Well I have not been impressed with the performance of the 2023
• Music Maker

  6 answers, most recent on 12/7/2023

  RE: [Solved] Failed to create OpenGL context for format QSurfaceFormat 2.0
  @gjonny OpenGL 2.0 is from 2004, so it's basically ancient and supported by almost every graphics card released since then. Curiously the old chipsets like HD 2000 or 3000 do support OpenGL 3 or 4 (as can be seen in the table in your second link to
• Movie Studio

  32 answers, most recent on 4/2/2026

  RE: Export quality from RTX Ti3060 far inferior to UHD770
  Greetings Al, I put the your RTX file into "My MP4Box" and demuxed it. Using the same app, I then put the resulting H264 file and ADTS file back into "My MP4Box" and muxed it - obviously no re-encoding, The resulting MP4 plays as smoothly as the
• Movie Studio

  89 answers, most recent on 5/5/2025

  Upon importing my photos, they turn to black and white or all black
  Movie Edit Pro Plus 2022. It was running okay but then suddenly upon importing my photos, they almost all turn to black and white or all black. I am using a Dell Alienware Aurora R13 computer Windows 11 , with NVIDIA GeForce RTX3080 10GB graphic
• Video Pro X

  4 answers, most recent on 7/20/2023

  [Solved] cannot use hardware acceleration burning Blu-ray disc
  I'm using VP-X15 on a Windows 11, 64b, LT. I updated my graphics card drivers a couple of days ago, I have an Intel Iris Xe, v31.0.101.4502, and a NVIDIA GeForce RTX Ti, v31.0.15.3640. When I burn a Blu-Ray disc I get a message similar to 'Cannot
• Video Pro X

  6 answers, most recent on 11/14/2024

  RE: Magix Video Pro X16 project stuck
  @matti-heikkil Hi Assuming there is not a second graphics card installed in the computer, the issue with hanging may be a result of the A10-6700 integrated graphics, the HD8670D, being below the minimum specification for Video Pro X 16 (VPX 16)
• Music Maker

  22 answers, most recent on 3/20/2025

  [Solved] New Install; Music Maker 2024 - Laggy and Crashes
  Over the last 2 days, I've been trying to install Music Maker 2024 (32.1.0.13) on my new laptop. For some reason it has been an arduous process. Downloading sound pools was slow and installing instruments led to crashes. I even started over and
• Photostory

  53 answers, most recent on 11/30/2024

  RE: new photostory 2025 version is completely UNUSABLE and crashes...
  @David-Robinson5527, @Ronald-Henderson Hi Try switching the GPU to the Intel UHD graphics chip in the Program settings, Device options tab Video mode dropdown. John EB Hello John I have looked and there is no option options other than CPU and
• Movie Studio

  3 answers, most recent on 5/15/2025

  RE: movie studio 2025 suite - want to speed up a clip so it plays faster
  Gid, sorry i never got back to thank you i was under the weather and never got to try your great instructions i was sure i looked for this could not see it till you highlighted it in graphic think i am going mad will try it now thanks again
• Photostory

  One answer, on 5/9/2026

  Program hang
  Photostory Deluxe 2025 hangs at the intro screen and Task Manager has to end the program. Very annoying as the splash screen insists on running on top of other apps. I had no problem with the previous iteration. Running 64 bit Win11 Pro v. 25H2 on a
• Movie Studio

  7 answers, most recent on 2/1/2025

  RE: Upon exporting all of my ZOOMS are black on playback
  @FF22 Hi According to your computer specification in your Signature you have: The changing the Device options to CPU removes any non compatibilty with graphics gards (GPUs) and integrated GPUs, the computer has both. Exports do take longer because
• Photostory

  53 answers, most recent on 11/30/2024

  RE: new photostory 2025 version is completely UNUSABLE and crashes...
  @David-Robinson5527, @Ronald-Henderson Hi Try switching the GPU to the Intel UHD graphics chip in the Program settings, Device options tab Video mode dropdown. John EB
• Movie Studio

  13 answers, most recent on 9/8/2025

  RE: Nvidia RTX 5080 Graphics Card | But MEP 2026 suddenly stopped using it
  I have attached below the advanced settings for 25fps vs 50fps.The 25fps (and even when using 30fps) uses my Nvidia Graphics card for the export.But the 50fps refuses to use the Nvidia card.(Zero changes are made | Simply changing to fps from 25, to
• Video Pro X

  6 answers, most recent on 10/9/2024

  RE: replay video clips in project mode
  Hi CubeAce, My laptop have the following : - Intel i7-8750H processor - GeForce CTX 1060 Should I upgrade my graphics card? Thanks, Cliff
• Movie Studio

  17 answers, most recent on 1/11/2026

  RE: Very high RAM usage even with a few slides
  First of all, I want all of the above responders to know how much I appreciate their effort and time, to help me with this pesky issue. I wish Magix had provided us frustrated users with a customer service phone number to help us resolve their issue
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  @johnebaker Sorry, that's my previous PC. I was editing up to five camera angles of 4k video and the playback was excruciatingly slow, my current PC I bought almost 3 years ago specifically to handle large files & multiple angles.: CPU: AMD R9
• Movie Studio

  10 answers, most recent on 4/20/2025

  RE: Magix Movie Studio 2025 TRIAL
  @AnnTH Hi Ann @CubeAce commented: 'The GT 710 video card may not have recent driver updates and could be one cause of the problems' The GT710 cannot be used by Movie Studio to do decoding/processing/encoding of video, it does not support a Nvidia
• Movie Studio

  11 answers, most recent on 1/12/2026

  RE: Video Deluxe 2026 - Access Violation Code - Program Crashes
  @SHANE-KOHUT Hi In add ition to @emmrecs comment "ntdll.dll" issues can be caused by drivers for, among other hardware items, the GPU. . . . . Nvidia 3080ti. . . . I have uploaded the latest drivers . . . . There is an issue with the latest 591.xxx
• Video Pro X

  6 answers, most recent on 11/14/2024

  RE: Magix Video Pro X16 project stuck
  Hello Rob, Sorry for the mess! Old age you know. My computer is from 2021 and no force installation was needed. After getting to know the matter better, I noticed that also the information about the processor was incorrect. The right one is the AMD