• Web Designer

  11 answers, most recent on 3/24/2024

  [Solved] Language upload problems
  Wonder if anyone can help? Uploaded a website and done some SEO checks etc. Telling me that the language for the website is Polish. Its not, whole website in English as from the UK. Also went on some ones laptop yesterday to look at website and the
• Samplitude

  9 answers, most recent on 8/29/2024

  [Solved] audio stopped loading with project
  I'm a novice with Samplitude. I puchased Samplitude Pro X8 about a month ago. Everything was going smooth until I downloaded the update yesterday. I ended up with several new issues. I managed to fix everything except for this. When a project loads
• Music Maker

  2 answers, most recent on 5/13/2024

  RE: [Solved] I have the same problem with every project I open and play
  @JobyJob-Mo Navigate to File > Settings > Program Settings > Audio/MIDI. Select an ASIO driver, for example the Music Maker ASIO driver. Click on the Advanced button next to the driver selection to open the ASIO driver settings. Select your
• Photostory

  3 answers, most recent on 11/6/2024

  [Solved] Cannot see Photostory Wizard
  I am on Photostory Deluxe 2023. I have a kazillion photos to add, so I decided the Photostory Wizard would cut my workload. I cannot see how to get into Photostory Wizard. The problem is the tutorial shows a very different interface to what I am
• Movie Studio

  20 answers, most recent on 1/13/2025

  RE: Exporting to mp4 desyncs the sound...
  The FACT I know is, I came up with my own solution, and there was no help. After I posted the solution I got nothing but criticism! A lot of guys trying to prove they are smarter than everybody else without actually helping anybody! When somebody
• ACID

  4 answers, most recent on 2/29/2024

  [Solved] vst plugins
  Hi, I apparently hit a wrong button and have no idea to now gain access to my track fx. The plugins are still engaged and working, but when I click on the track fx button, the chain box doesn't open, and I am unable to make necessary changes. Thank
• Music Maker

  7 answers, most recent on 6/13/2024

  [Solved] I keep getting error message "audio engine inactive " from VST plugin.
  Hi, I use Magix Music Maker 24 Premium and have Superior Drummer 3 installed as VST plugin. It always worked fine, until I updated MM. Now there is no sound from the plugin and the message "audio engine inactive check your audio device" pops up in
• SOUND FORGE

  2 answers, most recent on 6/16/2025

  RE: stretch a note 2 more beats
  Thanks for wanting to help me. It turns out I'm not going to need to stretch the note.
• SOUND FORGE

  2 answers, most recent on 1/19/2024

  [Solved] Activate
  I have SF 14 Suite installed on a desktop and a laptop. Which is two computers as allowed. The laptop is off and I'm using the desktop and the program is asking me to deactivate one or the other! This is BS! Please Help with this issue. Thanks!
• Samplitude

  9 answers, most recent on 1/11/2025

  [Solved] Can't get Samplitude to recognize my input
  I used older versions of Samplitude for years and never had a problem. Now I've upgraded to newer computer and the new version of Samplitude Music Studio. I am using an Antelope Zen Q interface and I have two condensor mics hooked up to it and I'm
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  BTW, the thing I downloaded yesterday was "dbvis_windows...." No idea how that happened - and little wonder I got lost. Appreciate your help. I used Magix decades ago when it was a very different thing - maybe only for audio but can't remember - and
• Movie Studio

  6 answers, most recent on 5/20/2025

  [Solved] Imported file cuts existing object on timeline
  I'm using Movie Studio 2024 Suite, and all of a sudden, I'm having a problem when I import another file on top of an existing track. For some reason the new file deletes that portion of the original file below it. The attached example shows the
• Samplitude

  2 answers, most recent on 3/11/2025

  [Solved] Help! MIDI tracks are linked together and I need to un-link them
  I was recording a MIDI track just now, had the track I was working on set to Solo, so I didn't notice that another MIDI track (several rows down, where I couldn't see it on my screen) had been left armed the last time I was working on this song. The
• Video Pro X

  4 answers, most recent on 3/15/2025

  RE: Cannot use the size/position on multiple selected objects on timeline
  You see, this seems more of an issue than anything because the objects won't be the same size, usually. Very sad to see such a helpful feature get removed. Magix needs to do an update and bring this feature back. It's helped me severely throughout
• SOUND FORGE

  2 answers, most recent on 11/15/2025

  RE: Sound forge won't load
  @SP. You are a legend! It has loaded up no issues! 😁 What MAGIX lack in system support, the users are picking up! Thanks for your help and rapid response!
• Music Maker

  2 answers, most recent on 4/28/2024

  [Solved] I need to update my payment card details
  I tried to purchase some more Soundpools today, but the purchases were declined due to my current Debit Card being closed by my bank due to fraudulent activity. I have logged on to my account and clicked on every tab available, but cannot find a way
• ACID

  2 answers, most recent on 9/6/2024

  [Solved] Post virus help for using Acid Pro 7
  Hi there,   I recently encountered a virus on my laptop called Trojan:win32/Malgent!msr.. Windows Defender removed it quite quickly but, ever since, Acid Pro 7 hasn't been working very well. It continually freezes, showing the blue circle of death
• Movie Studio

  21 answers, most recent on 10/18/2025

  RE: Why Chromma key - gives additional collours on video ? Why
  @badbob Hi Which version number of Movie Edit Pro are you using, see under Help, About MAGIX Movie Edit Pro? The use of Chroma key on an image or video on track 1 of the timeline as shown in your images is unusual, what is the purpose of Chroma key
• SOUND FORGE

  2 answers, most recent on 1/3/2024

  RE: [Solved] SoundForge 17 PRO | Stopped Working.
  @hotelsinus Hold CTRL and SHIFT and double click on the Sound Forge program icon to start the program. Keep holding CTRL and SHIFT until a small window appears that will ask you if you want to reset the program settings. Do this and maybe it will
• Music Maker

  2 answers, most recent on 1/10/2024

  [Solved] Sample Package
  Ok, I figured out how to get my purchased Soundpools into Music Maker, but I can't figure how how to get the last item I purchased onto Music Maker. I bought "Ambient Vocal Atmospheres 4 Sample Package" but I can't figure out how to download it to
• Movie Studio

  7 answers, most recent on 9/8/2024

  RE: [Solved] Install issues
  @James-Kinard Hi As you have the full version of the program, we are back to @emmrecs comment: ...go to Help>Install extra content and show us a screenshot of the list that opens. It should look like this when all features/extras have been
• Music Maker

  2 answers, most recent on 12/3/2023

  RE: [Solved] enter keyboard keys on a score in music maker 2024
  @Steven-Doig Hi Double click the MIDI object to open the MIDI Editor. I would suggest you read the PDF manual available under Help in the program. John EBForum Moderator
• Movie Studio

  10 answers, most recent on 11/9/2025

  RE: program crash trying to extract audio to txt file for use as sub title
  John,   You are the best i tried your recommendations and i am all sorted i have managed to extract all voice to a srt file and will work on these files later this evening in the past on another website i use i had NAS issues and the guys who helped
• Samplitude

  3 answers, most recent on 5/16/2024

  [Solved] ProX 8 - unable to hear live mic track.
  I use a Presonus Firestudio Mobile interface, which has worked well for several years now, on an updated Windows 10 Pro machine.The Processor is an i5 with 16Gb of RAM.Pro X8 is the Samplitude s/w and I think the version number is 19.1.3.23431 (DP3)