• ACID

  One answer, on 11/10/2023

  RE: acid 4
  @michael-rinnger All licences registered to your old Sony customer account should have been transferred to Magix. Visit Magix.com, login with your old Sony login credentials and look under "My Products". In case you can't remember try contacting
• Movie Studio

  17 answers, most recent on 6/29/2024

  RE: Can't re-install Magix Movie Studio
  @Carlos-Solorzano Hi Login to your account at magix.com using the email address and password you used to register the software. Under My Products you should see your registered software, a download link and your serial number, and under Show more
• Web Designer

  4 answers, most recent on 11/30/2023

  RE: How do I change my email address?
  I've got the same issue with my login email which needs to change, however when I try to change it i'm told the email already exists and it won't let me change it.
• Rescue Your Videotapes!

  2 answers, most recent on 11/25/2024

  RE: Uppdate to wun11
  @Atila-Balaz Hi . . . . update my Magix Video Saver version 7 for Win 11 . . . . AFAIK Video Saver 7 is the current version Assuming this is a new computer and Video Saver is not installed, the download should be available in your Magix
• Music Maker

  41 answers, most recent on 11/17/2024

  RE: Program reacts very very slow
  @johnebaker  @Can-DiveI think I could have been more explanatory with my comments. I focused on the Text Cursor for my testing since @SP. has commented on the Accessibility features seeming to be a common thread for many users' problems. I did my
• Off topic

  4 answers, most recent on 2/14/2023

  [Solved] Problem in login to MAGIX personal area on web site
  I tried to make a login but it was no accepted. "not valid" or something. I used user id which I have used many years.I click on "forgot my password" and get email allowing make new password. Same error message. I did it again but same result.Then I
• Samplitude

  One answer, on 2/1/2024

  RE: Samplitude Pro X8 Midi notes automatically duplicating
  @ChilCrazy I think you may receive rather more useful advice if you register at and post your question at the dedicated Samplitude Pro forum here, since I think few users of that software visit or post here. HTH JeffForum Moderator
• Movie Studio

  9 answers, most recent on 8/6/2025

  RE: The software will NOT complete loading and shuts down.
  I am still ;unable to login on my MiniAir 11. It keeps shutting down with an error message.  
• Web Designer

  34 answers, most recent on 8/1/2025

  RE: Publishing to OVH Cloud
  @Timothy-Fisher Welcome to the Magix user to user forums. I don't use Magix web software or the hosting service you name but there are a couple of questions whose answers might help to solve this problem for you! First, how much time has passed
• SOUND FORGE

  10 answers, most recent on 9/7/2023

  RE: How do I convert Markers to Regions in Soundforge 17?
  @Neal-Williams Some additional information. If you registered your old version of Sound Forge with Sony your account was transferred to Magix. Simply visit Magix.com and login with your Sony login credentials. You should find your old version of
• Music Maker

  12 answers, most recent on 4/18/2024

  RE: Music Maker update 32.1.0.13
  @Aubrey-Dallas Computer ID is only for offline activation of old Magix apps released before 2014 (yes, 10 years ago). This won't work with modern apps. If you have a serial number, you can simply register the software via the registration option in
• Movie Studio

  11 answers, most recent on 3/14/2024

  RE: Text-to-speech subscription in Video Deluxe 2024
  @Keenan-Powell Hi . . . . How do I email customer service directly? . . . . @SP. gave this information above here.   Can you clarify which program(s) you have because: . . . . Video Studio 21 . . . .There is no such program, do you mean Magix Movie
• Movie Studio

  17 answers, most recent on 6/29/2024

  RE: Can't re-install Magix Movie Studio
  So Disapointed! - I purchased the Movie studio online on march 2023 and was never able to use it, I can login to my profile and see it listed there as one of my licensed products, yet when I try to open it, I am asked to register, when I do so, it
• Off topic

  One answer, on 5/27/2023

  [Solved] Vegas Pro 20
  I upgraded to Version 20 about a year ago.[ It worked fine. Then, starting about a week ago, it wouldn't open. I tried to update to build 403. It didn't install properly. I tried to manually delete prior version of Vegas Pro 20. No help. Logins are
• Samplitude

  2 answers, most recent on 3/30/2024

  RE: Play Cursor is Freezing During Playback, But No Audio Interuptions
  @horse Welcome to the Magix user to user forums. Since your question refers to problems with Samplitude Pro and I believe there are not many users of the Pro edition who visit and post here I would like to suggest you register at and repost to the
• Music Maker

  12 answers, most recent on 3/21/2024

  RE: Music Maker not working
  I have the 2023 that was installed late 6-2023 and been working great! I got a new laptop and just loaded 2024 on it and it work for about 2 days and now both programs wont logon to the server and I know my login but both programs a failing also I
• Movie Studio

  52 answers, most recent on 3/8/2025

  RE: Update
  @me_again HI Andy . . . .  if it was an issue with my account then Al, John Cb and yourself would have the same corruption. . . . By your account I mean the PC Windows account/profile/login - it has several names - that you use. I had a corrupt
• Off topic

  27 answers, most recent on 4/23/2023

  [Solved] Can't log in to my account.
  How do I contact support when I can't log in to my account to contact support? Do they have an email address? I have several Magix/Xara programs but trying to login to my account produces a server working on it/too late message. This has been
• Movie Studio

  15 answers, most recent on 11/12/2025

  RE: MPEG-4-Codec
  Hi Jeff, Thank you. Looking at the documentation that arrived with the CD, its called MAGIX Video delux 2025 / Movie Studio 2025 which concurs with what you said.  There is also a VOUCHER-CODE, starting with 63L.  There is a multi-national
• Movie Studio

  5 answers, most recent on 5/8/2024

  RE: serial number
  @Mustafa-Derbeder Hi Login in to your user account at magix.com using the same email address as you registered the program with, and select My Products. There you will see a download link and the serial number. MERHABA Programı kaydederken
• Web Designer

  One answer, on 12/6/2023

  RE: Move 'Xara Web Designer' from old pc to new pc - how?
  @Rob-Hooper You can try to deactivate the program on your old computer via the Help menu inside Xara. Or you can deactivate a previous installation in your customer account at Magix.com. Simply login, then look under 'My Products' for your version
• SOUND FORGE

  3 answers, most recent on 10/14/2023

  RE: Can't find Impulse Files for Acoustic Mirror...Can anyone help? Thx!
  @scott-j8742 You can download your old versions from Magix.com. Simply use your old Sony login credentials. I would guess that these files are included in the old installers.
• Movie Studio

  One answer, on 6/22/2025

  RE: Cancellation of registration and new setup for new PC purchase
  @AKITERU-WATANABE Hi To do this login to your account at magix.com, use the same email address and password used to purchase/register the software. Under My products you will see your registred software, select More Details, from there you can
• Video Easy

  2 answers, most recent on 7/28/2023

  RE: [Solved] Transferring your old Movie Edit Pro Plus to a new computer.
  @martti.saarelma Hi . . . . I'm trying to install Move Edit Pro Plus on a new machine. I have a product key. I was able to download videoeasy3hd_dlm.exe to my machine. . . . . The download you are getting is not Movie Edit Pro Plus - it is for a