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Movie Studio
One answer, on 5/8/2026
[Closed] Need Help Reactivating or Purchasing New VEGAS 365 Subscription
Hello :D My VEGAS 365 subscription was cancelled because I unfortunately missed the payment notifications after changing my debit/credit card. I previously had a 2-year agreement/subscription. I would now like to purchase the same type of
Music Maker
9 answers, most recent on 6/18/2024
RE: 2024 Premium vs 2025
@MauX-65 One question, since you already have version 2025 installed, does it work offline with all premium features? Or do you still need to login into the store for that to work? If there is no longer a Free Edition and the Premium Edition is now
Music Maker
12 answers, most recent on 1/30/2024
RE: unable to start program as it insists I have already registered and wi
@Geoff-Pyke You only need to login with your customer account. You can upload screenshots to this forum via the arrow icon above the response text box. Maybe we can see a different problem if you upload some images.
SOUND FORGE
One answer, on 2/4/2024
RE: NEED ID NUMBER FOR MY RECENT ADQUISITION
@JOSE-GARCIA4995 You can find all your serial numbers in your customer account at Magix.com. Simply login with your e-mail and password and look under My Products. There you can also disable the old installation on your previous hard disk.
Music Maker
3 answers, most recent on 1/23/2025
RE: Recovering serial number
@Former user Between Music Maker 2018 and 2024 the base app was free, so maybe it's not showing because of this. If you bought Music Maker 2019 inside the in-app-store it might not have a separate serial number. I would suggest you try this download
Music Maker
12 answers, most recent on 9/1/2024
RE: Musicmaker 2025 Premium is not working for me.
Hi @gjonny. I was trying to show that I can log into 2024 fine but no login prompt in 2025 The problem is that my purchased loops are not loading. I have manually downloaded them and every time I restart, I have to download the loops again and now
Music Maker
6 answers, most recent on 8/6/2024
RE: Accessing unlimited loops
@catacosmosis THERE IS NO LINK TO THAT underneath my login email in the main window This can happen if your computers screen resolution is not high enough. Then you will not see the link. Not the issue - but thank you. From my previous post I
Sequoia
One answer, on 2/28/2023
RE: [Solved] Atmos support.
@J-Me Are you aware there is a dedicated Sequoia forum here? I think you might receive rather more replies if you register at and repost your question there. JeffForum Moderator
Rescue Your Videotapes!
2 answers, most recent on 11/25/2024
RE: Uppdate to wun11
@Atila-Balaz Hi . . . . update my Magix Video Saver version 7 for Win 11 . . . . AFAIK Video Saver 7 is the current version Assuming this is a new computer and Video Saver is not installed, the download should be available in your Magix
Music Maker
One answer, on 3/3/2023
[Solved] Can not Log in to music maker
Error with login Site below This site can’t be reachedThe webpage at URL removed by moderator might be temporarily down or it may have moved permanently to a new web address.ERR_CERT_DATE_INVALID
Movie Studio
17 answers, most recent on 6/29/2024
RE: Can't re-install Magix Movie Studio
@Carlos-Solorzano Hi Login to your account at magix.com using the email address and password you used to register the software. Under My Products you should see your registered software, a download link and your serial number, and under Show more
Web Designer
34 answers, most recent on 8/1/2025
RE: Publishing to OVH Cloud
@Timothy-Fisher Welcome to the Magix user to user forums. I don't use Magix web software or the hosting service you name but there are a couple of questions whose answers might help to solve this problem for you! First, how much time has passed
ACID
One answer, on 11/10/2023
RE: acid 4
@michael-rinnger All licences registered to your old Sony customer account should have been transferred to Magix. Visit Magix.com, login with your old Sony login credentials and look under "My Products". In case you can't remember try contacting
Music Maker
41 answers, most recent on 11/17/2024
RE: Program reacts very very slow
@johnebaker @Can-DiveI think I could have been more explanatory with my comments. I focused on the Text Cursor for my testing since @SP. has commented on the Accessibility features seeming to be a common thread for many users' problems. I did my
Movie Studio
15 answers, most recent on 11/12/2025
RE: MPEG-4-Codec
Hi Jeff, Thank you. Looking at the documentation that arrived with the CD, its called MAGIX Video delux 2025 / Movie Studio 2025 which concurs with what you said. There is also a VOUCHER-CODE, starting with 63L. There is a multi-national
Web Designer
4 answers, most recent on 11/30/2023
RE: How do I change my email address?
I've got the same issue with my login email which needs to change, however when I try to change it i'm told the email already exists and it won't let me change it.
Movie Studio
52 answers, most recent on 3/8/2025
RE: Update
@me_again HI Andy . . . . if it was an issue with my account then Al, John Cb and yourself would have the same corruption. . . . By your account I mean the PC Windows account/profile/login - it has several names - that you use. I had a corrupt
Samplitude
One answer, on 2/1/2024
RE: Samplitude Pro X8 Midi notes automatically duplicating
@ChilCrazy I think you may receive rather more useful advice if you register at and post your question at the dedicated Samplitude Pro forum here, since I think few users of that software visit or post here. HTH JeffForum Moderator
Off topic
4 answers, most recent on 2/14/2023
[Solved] Problem in login to MAGIX personal area on web site
I tried to make a login but it was no accepted. "not valid" or something. I used user id which I have used many years.I click on "forgot my password" and get email allowing make new password. Same error message. I did it again but same result.Then I
Off topic
One answer, on 5/27/2023
[Solved] Vegas Pro 20
I upgraded to Version 20 about a year ago.[ It worked fine. Then, starting about a week ago, it wouldn't open. I tried to update to build 403. It didn't install properly. I tried to manually delete prior version of Vegas Pro 20. No help. Logins are
Movie Studio
One answer, on 6/22/2025
RE: Cancellation of registration and new setup for new PC purchase
@AKITERU-WATANABE Hi To do this login to your account at magix.com, use the same email address and password used to purchase/register the software. Under My products you will see your registred software, select More Details, from there you can
Music Maker
12 answers, most recent on 4/18/2024
RE: Music Maker update 32.1.0.13
@Aubrey-Dallas Computer ID is only for offline activation of old Magix apps released before 2014 (yes, 10 years ago). This won't work with modern apps. If you have a serial number, you can simply register the software via the registration option in
Movie Studio
11 answers, most recent on 3/14/2024
RE: Text-to-speech subscription in Video Deluxe 2024
@Keenan-Powell Hi . . . . How do I email customer service directly? . . . . @SP. gave this information above here. Can you clarify which program(s) you have because: . . . . Video Studio 21 . . . .There is no such program, do you mean Magix Movie
Movie Studio
17 answers, most recent on 6/29/2024
RE: Can't re-install Magix Movie Studio
So Disapointed! - I purchased the Movie studio online on march 2023 and was never able to use it, I can login to my profile and see it listed there as one of my licensed products, yet when I try to open it, I am asked to register, when I do so, it
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