• Web Designer

  34 answers, most recent on 8/1/2025

  RE: Publishing to OVH Cloud
  @Timothy-Fisher Welcome to the Magix user to user forums. I don't use Magix web software or the hosting service you name but there are a couple of questions whose answers might help to solve this problem for you! First, how much time has passed
• Movie Studio

  52 answers, most recent on 3/8/2025

  RE: Update
  @me_again HI Andy . . . .  if it was an issue with my account then Al, John Cb and yourself would have the same corruption. . . . By your account I mean the PC Windows account/profile/login - it has several names - that you use. I had a corrupt
• Movie Studio

  10 answers, most recent on 9/23/2023

  RE: Movie Edit Pro 14 reload no CD
  @Ruben-vanLoggerenberg Hello welcome Please go to here and then login and click my products. Stephen Forum Moderator
• Music Maker

  2 answers, most recent on 11/22/2023

  RE: New 2 Cpu Desktop - teething problems
  @Eleyan Soundpools from the Music Maker in-app-store or from Producerplanet.com will appear automatically in the Download tab inside Music Maker after you login with your use account. The freezing during initializing content can go away if you run
• Movie Studio

  11 answers, most recent on 3/14/2024

  RE: Text-to-speech subscription in Video Deluxe 2024
  I have had to login 3x's to be able to leave a comment. Don't you think that is a little excessive? Also, I'm having the same problem with Video Studio 21 and your telling me that it is because I bought it as opposed to being charged monthly for a
• Music Maker

  41 answers, most recent on 11/17/2024

  RE: Program reacts very very slow
  I've done a bit of testing using the Text Cursor, and as far as I can see, running Music Maker from an Admin login has the same effect as setting Music Maker to "Run as Administrator" when using a non-Admin login. Thoughts anyone?John  @gjonny I
• Video Easy

  2 answers, most recent on 7/28/2023

  RE: [Solved] Transferring your old Movie Edit Pro Plus to a new computer.
  @martti.saarelma Hi . . . . I'm trying to install Move Edit Pro Plus on a new machine. I have a product key. I was able to download videoeasy3hd_dlm.exe to my machine. . . . . The download you are getting is not Movie Edit Pro Plus - it is for a
• Music Maker

  13 answers, most recent on 1/9/2024

  RE: Purchased soundloops not accessible via offline computer
  @D-C4557 Ok, I searched a little bit and it looks like version 25 was Music Maker 2018. I believe back then the in-app-store was already introduced. With these old versions you need to login, but after the login, you can disconnect the Internet
• SOUND FORGE

  6 answers, most recent on 5/23/2024

  RE: Vegas Pro Suite Smart Subscription & Sound Forge
  It looks like it's no longer available. Basically, you subscribed for two years and if your contract ends you can keep your version of Vegas, compared to a normal subscription where you lose access to the software. I can see nothing about other
• Music Maker

  15 answers, most recent on 7/10/2024

  RE: HELP! Problems again with soundpools, can't access
  @SP. Yes I have opened a ticket with tech support. Very odd the manual shows a sign in userid and it's not in the software. I agree there is a unlimited soundpool issue which is causing my headaches. I really think there needs to be a sign in and
• Movie Studio

  2 answers, most recent on 2/29/2024

  RE: need activation code
  @Charlisa-Anderson Hi Did you scroll further down the email, the trial code begins with TRIALC- followed by a sequence of 6 sets of 5 numbers separated by hyphens? If not then check your account at magix.com, login here, and see if the trial number
• Movie Studio

  5 answers, most recent on 12/27/2024

  [Solved] Login to My Account for Magix
  The Login page to My Account for Magix shows only the top three lines and will not scroll down at all. I am trying to re-install an old Movie Studio 18 Platinum on a new PC and cannot access anything. Any suggestions please?
• Movie Studio

  One answer, on 6/22/2025

  RE: Cancellation of registration and new setup for new PC purchase
  @AKITERU-WATANABE Hi To do this login to your account at magix.com, use the same email address and password used to purchase/register the software. Under My products you will see your registred software, select More Details, from there you can
• Music Maker

  16 answers, most recent on 2/18/2024

  RE: MM2019 Prem unable to log into store
  @Dustin09 it does show that I have previous activated MM2019 but that means nothing to MM2024 This should allow you to download all the features of MM2019 in MM2024, including more than 8 tracks. Please check the Download tab in 2024 in case
• Web Designer

  2 answers, most recent on 11/28/2023

  RE: Lost registration details
  @Jeremy-Denton Hi Try logging into your account at magix.com, account login icon is top right of the home page, using the email address and password you used to activate XWD, and the select My products - there you should see you registered version
• Video Pro X

  One answer, on 8/12/2024

  [Closed] Vegas Hub Login not working
  I purchased Vegas Pro Post 21 about a month ago. It worked fine, and after I entered my initial registration, it automatically logged into Vegas Hub, allowing me to use text-to-speech. However, after I updated to Vegas Pro 22, the hub stopped
• Off topic

  27 answers, most recent on 4/23/2023

  RE: Can't log in to my account.
  Same thing happened to me today - I upgraded a Magix product and then waited for the email with download link - but it never arrived. I tried to login to get it directly and now I get: Login incorrectUnfortunately, your login data was not
• Music Maker

  19 answers, most recent on 12/19/2022

  [Solved] Successfuly not activated
  Hello everyone, today I bought a Music Maker 2023 Premium, and after installation it asked for login credentials, and then for serial number, I pasted my SN to input field, successfuly activated and showed up a list of items what have I activated,
• Other products

  One answer, on 12/10/2023

  [Closed] cannot access Text to Speech
  I can't access Text to Speech feature, it always appears warning "the feature is available after you login" whereas I had been logged my account on it and I have no issue with my internet connection. How to fix it?    
• Movie Studio

  5 answers, most recent on 6/18/2024

  RE: trying to download movies studio2023 platinum
  @k9vet Hi I have removed the serial number from your comment. If you are getting Error -14, during a MAGIX product activation, in which case generally means that you're putting a valid MAGIX serial number into the wrong MAGIX product or
• Movie Studio

  7 answers, most recent on 9/4/2025

  RE: Video playback stutters
  @Frederik-deRoo Hi . . . . I changed the files into H.264 . . . . Presumably you kept the file resolution to 3840x2160 (4K UHD) . . . . I think i need to update VDL because the option isn't there . . . . You may, VDL 2017 does support 4K UHD when
• Audio Cleaning Lab

  One answer, on 11/3/2023

  RE: Audio Cleaning Lab 2013 Re-install
  @pbrixey Hi Login to your account at magix.com, account icon is top right of the home page, using the email address and password used to register ACL 2013, select My products. You should see your registered product(s) with download link(s) and your
• Off topic

  27 answers, most recent on 4/23/2023

  RE: Can't log in to my account.
  So support's response to me not being able to login to the service centre with x...@mailf...s.com was to change the account login to x...3@mailfiles.com. Not what I asked for but I've given up now.I note also that with that change my forum login has
• Off topic

  27 answers, most recent on 4/23/2023

  RE: Can't log in to my account.
  This is what has confused me I think with respect to seeking support. It says in order to contact support online one has to have an active login. But because I couldn't login in I created the new login using xara3@*******.com. Hence my support