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  • Music Maker
    4 answers, most recent on 10/1/2025
    RE: Missing download-links after upgrade paid purchase.
    @Per-Schei In case nothing is listed in your order confirmation e-mail, upgrades usually get automatically registered to your customer account. So technically, you should be able to find everything there. Simply visit Magix.com and log in with your
  • Movie Studio
    One answer, on 5/2/2026
    RE: [Closed] Registration
    @Former user Hi This is a public form open to all visitors not Magix Support. Please do not post serial numbers and other confidential information in the forum. See this comment re activation of old versions of the Vegas range of products. HTH John
  • SOUND FORGE
    5 answers, most recent on 10/7/2025
    RE: [Solved] Missing DLL for Sound Forge Pro installer
    Thank you. Already had done the stock system checks. Turned to Magix support, and as I was describing the issue, it suggested this site
  • Rescue Your Videotapes!
    7 answers, most recent on 12/2/2025
    RE: DRIVER DOWNLOAD
    @jonathan-m Here are the links to updated drivers. But it could very well be the case that these are no longer compatible with Windows 11. You can get pretty affordable USB video grabbers on websites like Amazon. These one should work fine with
  • SOUND FORGE
    3 answers, most recent on 7/16/2025
    RE: Used Pro12 for years. Now get license error message and can't save
    Hi @George-Pettingell, try going to the MAGIX Service Center, log into your account, and go to 'My Product > Select your SF-12> Show More Details> Deactivate'. Then re-activate when you launch SF-12. I would try this before
  • Music Maker
    2 answers, most recent on 10/7/2025
    RE: [Closed] Start The LINUX support already. (Or quit hindering it)
    @Draap_Tlapicka No Magix staff is active here or even reading here.   Have you tried Linux translation software like Winboat or Wine or Proton with Music Maker? At least Winboat says it will run everything that runs under
  • SOUND FORGE
    One answer, on 12/29/2025
    RE: 1618
    @Mr_Gosh Welcome to the Magix user to user forums. This Google Search page will answer your question about error 1618. Please follow its advice carefully! HTH JeffForum Moderator
  • Video Easy
    One answer, on 8/28/2025
    RE: Error 24
    Hi, Are you using the same email address as your account with Magix or the one with which you registered the software? Your email address is your username with Magix. You can check in your account on Magix.com to see if the program is registered
  • Video Pro X
    No answers, created on 2/20/2026
    VPX 16 Humble Bundle
    Posted on Humble Bundle. VPX16, Photostory Deluxe 2024, Music Maker, and Photo Manager Deluxe 17, and Producer Planet voucher, for $39.
  • Video Pro X
    3 answers, most recent on 12/4/2024
    RE: [Solved] Download issue - keep getting same error
    @ccolreavy Hello, If you get the above error, try the following: go to: MAGIX Vimapp.Capture.App - Free download and install on Windows | Microsoft Store download and install Magix Vimapp.Capture.App after installing this App, try to install Pro
  • Movie Studio
    5 answers, most recent on 3/13/2025
    RE: Do i need the latest offers on Movie Studio - would hate to miss out
    @spuddy13 Hi, from Suite to Platinum would be a downgrade 🤔 From Suite to Ultimate you get what is in Suite + a bunch of ProDAD & NB fxs. You already have MMS 2025 so you'd have to look deeper into it & see if you want to buy the program
  • SOUND FORGE
    One answer, on 5/8/2026
    RE: On Windows 11 activate my Sony AUDIO Sound forge 9 Sft Ware
    @michael-habib Welcome to the Magix user to user forums. Sound Forge is now owned by BorisFX so please read this post in the BorisFX forums about how to activate such an old version of the software. BUT, it is very possible that such an old program
  • Photo & Graphic Designer
    7 answers, most recent on 5/6/2026
    RE: Cannot install my software on a new machine - no response to ticket
    @John-Baggott Hi . . . . Show more details” appears for the Web designer product (which is where you can remove PC’s that are no longer relevant) but there is no such option under the Photo & Graphic Designer 9 . . . The lack of the Show more
  • SOUND FORGE
    2 answers, most recent on 4/24/2025
    RE: Sound Forge 7.0
    Welcome to the Magix Sound Forge users community @Dennis-Garcia, If you cannot log-in to the Magix service center to download SF-7, You can download "soundforge70b" from the Sony
  • Xara Designer Pro
    4 answers, most recent on 3/3/2025
    RE: Invoices
    @Crystal-Hall Invoice for what? In an earlier thread here you were advised that Magix no longer sells Xara Designer Pro and that you would need to go to the Xara website if you wished to purchase an update/upgrade. Did you do this? If you are
  • Movie Studio
    30 answers, most recent on 9/24/2025
    RE: No sound from combined files
    Hello @Yoshinori-Tokuda,   Try going to: Help/Online Update? As far as I can tell, you live in an Asian country (Japan). I don't know if Magix programs are also registered in Asian countries. But try going to: MAGIX - マイサービスセンター/ My Products. You
  • Movie Studio
    12 answers, most recent on 11/15/2025
    RE: Speech to text
    @JRH Hi Thanks for the heads-up - that is not obvious, I had to search for the Hub AI and Stock media and Cloud storage features top-up page. For other users the top up page is here. John EB
  • Video Pro X
    5 answers, most recent on 3/20/2025
    RE: [Closed] Vegas Pro 21.0 is asking me to activate and register again
    @Former user Sometimes it helps if you first deactivate your installation in your customer account at Magix.com and then activate the software again.
  • Video Pro X
    17 answers, most recent on 5/2/2025
    RE: Ignite Color: Cine Commercial and Ignite Keying & Flares Release
    Looks like https://account.fxhome.com/login only allows existing accounts. Thanks for the help I'll wait for magix to get back to me. Stephen
  • Music Maker
    8 answers, most recent on 5/30/2026
    RE: Licence Document
    @Ward-Ron First of all, we are not Magix staff, so you need to contact support directly for a definitive answer. You can find the license here: https://producerplanet.com/pdf/royalty-free-commercial-license-en.pdf Generally, there is always the
  • Web Designer
    8 answers, most recent on 12/9/2025
    RE: [Closed] login not recognised
    @Former user Go to Magix.com and log into your customer account with your e-mail address and password and look under 'My Products' for Web Designer. If it isn't listed there, it isn't registered to that e-mail address. This would explain the error
  • Movie Studio
    15 answers, most recent on 6/17/2024
    RE: [Solved] How to do basic video editing in Magix
    @Lawrence-Schwartz  Hi, pls note Magix Movie Studio is not an upgrade from Vegas & has never been, it is a completely different program, the correct upgrade would be to Vegas Pro. The interface is pretty much as you would know & recognise,
  • Movie Studio
    15 answers, most recent on 11/12/2025
    RE: MPEG-4-Codec
    Hi Jeff, Thank you. Looking at the documentation that arrived with the CD, its called MAGIX Video delux 2025 / Movie Studio 2025 which concurs with what you said.  There is also a VOUCHER-CODE, starting with 63L.  There is a multi-national
  • Sequoia
    5 answers, most recent on 8/27/2025
    RE: Codemeter
    @Nicolas-Deuson All Sequoia/Samplitude staff switched to Boris FX, including the complete customer support. Technically, you're still a customer of Magix and they should definitely respond to your issue. The problem is, they have a horrible new
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