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  • Other products
    4 answers, most recent on 1/3/2021
    PanoramaStudio 3.4
    Purchased Xara Web Designer Premium on 9-5-2020. Part of the promotion, was a software title PanoramaStudio 3.4 that was included with the purchase. Immediately after purchase, received my download and key of Web Designer, but no PanoramaStudio. I
  • ACID
    9 answers, most recent on 11/21/2020
    RE: little Send faders [A B C D E] with PRE or POST option...
    @Former user Yes, you can grab the marker which is in bad position and left click drag it around. Is that what you are asking? This method I know it is a way for few markers but not as many as I have to move and, my RIGHT POSITIONS are very
  • Movie Studio
    12 answers, most recent on 11/11/2020
    RE: Email Flyers
    @me_again Hi Andy. I don't think anyone can be an expert on everything. Thankfully we don't have to be but we do have to learn to be good researchers and if nothing else I am grateful to the education system in Britain that at least taught me how to
  • Other products
    2 answers, most recent on 11/5/2020
    Magix Media Player - Magixinfo
    A member just posted a song today and certain members with firefox cannot hear it. They had to download file, if members are using Google Chrome its fine? The member used Google Chrome to upload song file at Magixinfo. So my question is does the
  • SOUND FORGE
    3 answers, most recent on 11/5/2020
    RE: Sound Forge Pro Mac 2 Catalina update
    Yes, I did plenty promotional emails from Magix - but I do not remember plenty emails warning to not upgrade for Catalina. Some compensation - cause I didn't make just before Catalina upgrade a Time Machine back up. //now I do thanks to this issue//
  • Movie Studio
    13 answers, most recent on 10/25/2020
    RE: please install the following codec to decode the format 'DV25'.
    Where at specifications I can find "Can not use DVCPRO" ? Well to be fair it actually does not say you "can not" but it does not say you "can", and like most promotional material you can not expect them to state what a product can't do. I deduced
  • Other products
    7 answers, most recent on 10/24/2020
    Leaving Vegas Video.
    I cannot believe after all these years I am leaving Vegas video. But I also find it hard to understand why a company would buy a smart little program just to grind it into the dust. It's like tossing away free money. I see complaints against your
  • SOUND FORGE
    12 answers, most recent on 10/23/2020
    RE: What is the best MAGIX software for voice cleaning and effects?
    I receiving promotions from MAGIX about Audio Studio, Audio Cleaning Lab, Music Maker and trying understand which is better for my voice files. All of them have many options. Which is closer to  human voice cleaning and improvement for
  • SOUND FORGE
    12 answers, most recent on 10/23/2020
    RE: What is the best MAGIX software for voice cleaning and effects?
    I receiving promotions from MAGIX about Audio Studio, Audio Cleaning Lab, Music Maker and trying understand which is better for my voice files. All of them have many options. Which is closer to  human voice cleaning and improvement for Youtube?
  • Movie Studio
    10 answers, most recent on 10/19/2020
    RE: Upgrade from movie edit pro plus to pro premium 2021 not working
    @TheoHE If the program is so fussy why doesn't it detect that the system is not compatible as some other software does? Magix quite aggressively promoted this update every time I started up MEP. I was attracted by a quicker engine for hopefully
  • Movie Studio
    10 answers, most recent on 10/19/2020
    RE: Upgrade from movie edit pro plus to pro premium 2021 not working
    Hi, I recently "upgraded" my MEP 2019 to the new 2021 version and it has been such a battle, with a big lag doing even simple editing. I managed to burn a 30 minute AVCHD project but it took almost twice as long as my old program. My HP Envy laptop
  • Movie Studio
    21 answers, most recent on 10/9/2020
    RE: Many effects aren't working. Movie Templates causing program crash.
    Hi Ray / CubeAce, I have effects from previous versions? I didn't know.. I have Movie Edit Pro MX Plus from 2012 and Movie Edit Pro 2015 registered to me.. I got these free as promotions on prior hardware purchases, but never got round to using them
  • ACID
    4 answers, most recent on 10/9/2020
    Updater and More
    Well, my issues are two. I purchased Acid Pro 10 specifically being That it came with both Convolgy and Melodyne plugins. Someone needs to let the sales department know that although Acid supports Windows 7, Melodyne does not. Windows 10 only. It
  • Movie Studio
    42 answers, most recent on 9/13/2020
    RE: Unable to play MP4's, installed Quicktime damaged Magix software?
    @CubeAce Hi Ray, Thanks for the insight and video examples, As I mentioned previously, I accidentally fell into this circumstance I find myself in. I've accepted that my 'mentality' is 'artsy fartsy' as I seem to have more and more trouble w/
  • Movie Studio
    3 answers, most recent on 9/14/2020
    RE: Up Grade
    @jack-scurlock Hi Jack. No I don't think you can but every month or so in the past Magix does sales promotions where you can buy a given version cheaper. It pays to visit the site every three weeks or so to check the prices. Sometimes Movie Edit Pro
  • Movie Studio
    42 answers, most recent on 9/13/2020
    RE: Unable to play MP4's, installed Quicktime damaged Magix software?
    using a smart phone for video is one of my 'pet peeves' about using the right tool for the job - no offence intended as I have had to resort to mobile footage on one occasion ie when could not hold the video camera steady enough in up to 120 km/h
  • Music Maker
    9 answers, most recent on 8/23/2020
    RE: Constant crashes MusicMaker
    Really agree on this, this is by far the worst release, regression wise, and the lack of official responses on social medias is a bit disappointing...and the emails promoting this version as the best ever keeps coming - this is hilarious in a sad
  • SOUND FORGE
    9 answers, most recent on 8/5/2020
    RE: How do you upgrade to Spectralayers 7?
    Understand. But with the Soundforge Pro 14 promotion, Magix stated the Spectralayers 6 was bundled and upgradeable to version 7. I probably should to ask Magix's customer service.
  • ACID
    4 answers, most recent on 7/20/2020
    RE: Acid Pro 7.0 will not register
    Just to note: I have these programs loaded on an older (2016) computer that I have dedicated to audio production. These programs worked very well on the computer; other Magix audio programs on the computer work quite well too. I do not wish to
  • Video Pro X
    71 answers, most recent on 6/24/2020
    Mercalli v5
    is a version of Mercalli v5 included in the latest update of video pro x,I have upgraded and can not find it, promotional web page seems to imply it is part of the upgrade.
  • Off topic
    2 answers, most recent on 5/12/2020
    Account Deletion
    I would like to delete my account but i cant and this support system is god awful, there are these "instructions" but i cant find the "Access" portion in the setting where the instructions are forwarding me. I only have name and address, email and
  • Other products
    One answer, on 5/1/2020
    [Closed] Serial number for Vegas DVD architect
    I had acquired Vegas Movie Studio 16 Platinum as part of an Intel promotion on purchase of a new laptop. The software package included MAGIX Music Maker and PC Tune In. It also included VEGAS DVD architect. All of these have been successfully
  • Music Maker
    2 answers, most recent on 4/26/2020
    Registry
    I purchased a product from eBay and it is already registered. It sucks anyway. How do I get this Migix 16 not to suck so bad? I need a quality product that I honestly paid for. I expected much much more from you. I had Magix 12, and it was great,
  • Photo & Graphic Designer
    9 answers, most recent on 4/15/2020
    RE: interacts with Photoshop print function
    Well I am glad that you are standing firmly behind the product. I was led to my thought because I tried to print an image that I have printed many times in PS and this image failed to print within hours of purchasing the PG&D upgrade. I have
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