Sound Forge Pro Mac 2 Catalina update

Ivan-Myslikovjan wrote on 11/5/2020, 5:33 AM

Hi,

I had purchased 3-4 years ago Sound Forge Pro Mac 2 ( serial: Removed by Moderator ) The question is when will you make an update for Catalina ?

It is been already  almost 1 year and no reply from  your company? Will you refund me back my money or do a very very special offer to update the new version of Sound Forge Pro Mac suitable for Catalina???

Thank you for your reaction.

Best regards

Ivan M Sax

Email address removed by Moderator

Comments

emmrecs wrote on 11/5/2020, 5:53 AM

@Ivan-Myslikovjan

Welcome to the Magix user to user forums, so not a contact for Magix Support.

Have you read this pinned post? It will supply you with all the available information about this problem.

Jeff
Forum Moderator

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johnebaker wrote on 11/5/2020, 6:26 AM

@Ivan-Myslikovjan

. . . . I had purchased 3-4 years ago . . . . Will you refund me back my money . . . .

It is very unlikely you will get a refund as when you bought the program your MAC OS met the specification for Sound Forge MAC.

Catalina was released in Oct 2019 and there were plenty of warnings that 32 bit programs would be rendered obsolete.

Your only option, if you upgraded to Catalina from a previous version, is to revert back to the previous MAC OS you were using - see here.

John EB
Forum Moderator

 

Last changed by johnebaker on 11/5/2020, 6:27 AM, changed a total of 1 times.

Lateral thinking can get things done!

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Ivan-Myslikovjan wrote on 11/5/2020, 6:40 AM

Yes, I did plenty promotional emails from Magix - but I do not remember plenty emails warning to not upgrade for Catalina. Some compensation - cause I didn't make just before Catalina upgrade a Time Machine back up. //now I do thanks to this issue// Not good mark for the company as Soud Forge and Magix!!!