• SOUND FORGE

  7 answers, most recent on 1/5/2025

  RE: Renew the Update Service
  This thread is the top result in Google if you search “sound forge update service”. None of the replies were helpful for me and the bug still exists in 2025. I prevented the popup by navigating to C:\Program Files\SOUND FORGE\SOUND FORGE Audio
• Video Pro X

  4 answers, most recent on 5/23/2024

  [Solved] Purchased Magix Store audio (ogg) files not found
  Hello is there any fix to this recurring issue on Video Pro X (16 & older) that when a project is loaded with Magix store content could not be found YET it is in the path that it was originally installed in AND present! I thought the current
• Video Pro X

  13 answers, most recent on 6/19/2025

  RE: plugin NewBlue Infinite Looks
  @Betovalle Hi . . . . In my understanding, if something has already been installed, why is a command to download it being displayed? . . . . It appears to be a bug which has been present in at least the last 3 versions of Movie Studio, and Video Pro
• Video Pro X

  5 answers, most recent on 9/11/2024

  retrieving clip property information
  Hi, If the clip property information (like description, scene, take) of MMS projects was saved, shouldn't it be retrieved when these projects are opened in VPX16?new bug? Thanks!
• Movie Studio

  90 answers, most recent on 1/13/2025

  RE: Slideshow-Reducing photo length merges Audio track
  @browj2 I'm going to have to go with the bug in Storyboard mode. For someone using Storyboard, if you add more than one background music piece and then modify the length of some photos, you most likely don't want the music objects to move - like
• Video Pro X

  17 answers, most recent on 6/13/2025

  RE: VPX 17 - project folder - transferring clip from list to timeline
  @Betovalle With regards to the Scene/Take bug, as a suggested workaround, you can use the Description field. While it is true related objects will obtain the same description as you have demonstrated in your video, subsequent changes to the
• Movie Studio

  9 answers, most recent on 3/19/2024

  RE: Current Discounted Sale Price of Movie Studio 2024 Platinum and Suite
  @Betovalle Hi, We go a bit off-track here by going into VPX, as this thread is about Movie Studio. Bug 061 is still a problem. Bug 059/59A - has been resolved with VPX15. Bug 057 is the problem with Sound Forge Audio Cleaning Lab. I see that
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  @Can-Dive Davinci Resolve 20 which are free to download and use. So there are a number of free alternative editors that accept these files which eliminates the need to convert.  Candive, I hope that was in jest. Convert to Davinci just to avoid a
• Video Pro X

  65 answers, most recent on 4/7/2024

  RE: VPX prices until April 9, 2024
  @browj2 Hi, response from Magix support about updating that bug that limits a clip transferred from the timeline to the temporary folder to one second:"I cannot tell you at the moment whether this bug will be fixed before the release of VPX 16."
• Audio Cleaning Lab

  One answer, on 2/26/2024

  My old Lab 12 won't install on my new Windows 11 Pro PC.
  Retail Box, never loaded or updated it, so would like a bug free replacement to start capturing Vinyl to new system. I also have to capture and edit some old VHS tapes so if there is a bug free combo package that would be great, otherwise I'll need
• Music Maker

  157 answers, most recent on 12/30/2025

  RE: Wishlist for the next Music Maker!
  I'd like to be able to expand or collapse soundpools by genre. It would save scrolling down them all when looking for certain type. There is a bug where it will jump to the top of the list when I go back to them and it was at a certain point too.
• Video Pro X

  33 answers, most recent on 7/15/2025

  RE: keyframe bugs remaining in the current version of VPX17 (v..269)
  @Betovalle Hi . . . . I don't remember exactly, but I think that in version 17 they fixed a bug where at some point, in relation to version 16 . . . .   The times you see with reference to the image below, for VPX 16, are: = the timeline cursor
• Movie Studio

  5 answers, most recent on 9/21/2025

  RE: Menu Template problems
  @jak.willis G'day Jak, I'm using Video Deluxe 2026 here so things could be different (possibly a fixed bug?) but if I right-click on a button and choose "Save in last template", the layout I'm using is put into the Last Templates tab/area. I can
• SOUND FORGE

  4 answers, most recent on 1/21/2025

  RE: SF 17 stopped find third party plugins
  Hi Rraud, i have done this several times.   Sf sees them when scanning the folders after hitting refresh but they aren't in the fx plugins folder when selected. i'm wondering if this is a convenient bug to enforce upgrading.   i'll just switch to
• Video Pro X

  33 answers, most recent on 7/15/2025

  RE: keyframe bugs remaining in the current version of VPX17 (v..269)
  @Can-Dive, @Betovalle, @Gid, @AAProds, @ericlnz Hi . . . . . we could continue to debate whether this is a bug or a feature . . . . Agreed. This behaviour has been around a long while, I tested MEP 2016, same behaviour, MEP MX different behaviour, I
• Audio Cleaning Lab

  32 answers, most recent on 11/21/2024

  RE: importing a stereo mp3 file into both tracks seprately
  @johnebaker Hi John EB, Despite the bugs that I have outlined elsewhere, you're best off with SFACL3 which can be opened from the video editors MMS/VPX, or SFACL4 which has track headers (new feature) and comes with SpectraLayers Elements. Of
• ACID

  27 answers, most recent on 6/22/2024

  RE: Acid Pro Updates Info?
  @Air @jocker-boy sounds nice, now add a few 3rd party plugins (VST3) then add a VSTi3 instrument or two. One last thought, AP11 is AP10 with different bloatware and new splash screen. Save your money and stay with AP10. Best of luck. AP 11 has one
• Music Maker

  One answer, on 10/5/2024

  RE: Steinberg Halion Sonic 7 makes Music Maker crash
  @Guy-VV To my knowledge it could be a bug which hasn't been fixed. Last report from march was that they probably cannot fix this over the summer. https://www.magix.info/us/forum/problema-music-maker-2020-non-apre-pi-halion-sonic-7-vst3--1336079/
• Movie Studio

  90 answers, most recent on 1/13/2025

  RE: Slideshow-Reducing photo length merges Audio track
  @browj2 Hi John Standard, previously called Default, and the Reset window arrangement (F9) behave differently depending how you have switched through or moved panes. The F9 reset sometimes reverts to a previous layout of panes, not the
• Video Pro X

  4 answers, most recent on 1/10/2025

  RE: [Closed] Reduce Frame rate in Pro X 19
  @Steven123 Hi, Welcome back from the future. Please whisper to us the new features that Magix has added between 16 and 19 and if they fixed the bugs. For your 8mm film, change the Effect, Speed (under Effects) from 20 to 16. Copy and paste this
• Video Pro X

  22 answers, most recent on 5/10/2025

  RE: [Closed] Crash Log does not open
  @CubeAce Nothing appears. Sending the cash log to Magix does work - or at least it says its been sent, but actually viewing the log by pressing the button doesn't work on my system although I know the log exists. Post note: I deleted the contents of
• Video Pro X

  17 answers, most recent on 6/13/2025

  RE: VPX 17 - project folder - transferring clip from list to timeline
  @Betovalle @browj2 As users, the only thing we can do is submit the bugs and questions to Support and try to determine if there are any workarounds in the meantime. Once Support responds, we can then share this information with the forum. For
• Video Pro X

  No answers, created on 2/3/2026

  VPX17 S/W Update 23.0.1.316 Loaded With Bugs~!
  Magix auto-update for Video Pro x17 from functional version 23.0.1.269 to version 23.0.1.316 resulted in me uninstalling the software and reinstalling my original purchase version 23.0.1.269. Reasons: 1) Startup dialog box no longer shows working
• SOUND FORGE

  13 answers, most recent on 11/4/2024

  RE: Last used preset for Effects and Processes
  When I sent email to support, a person replied: "This behavior is completley normal for the program version 18. It's the exact same program behavior here on our end and have never been expected to do anything different. This is no bug or issue at