• Off topic

  160 answers, most recent Yesterday

  RE: Magix support has not responded to support tickets for months
  Hi Jeff, Invoices do not include serial numbers, only the missing order-confirmation email with download link/instructions do. No such conformation was received, only the email with a PDF of the paid invoice attached. For me it was an upgrade to
• Music Maker

  12 answers, most recent on 1/30/2024

  RE: [Solved] unable to start program as it insists I have already registered and wi
  Support thought it was due to an old copy of Music Maker on my system, so I carefully removed all traces of MAGIX. Then I installed from a new link they sent me and all worked OK.
• Music Maker

  4 answers, most recent on 4/1/2025

  RE: cannot down load my product
  @Timothy-Cloninger Please try this link. https://dl03.magix.net/musicmaker.exe This should give you the installer for Music Maker 2024.
• SOUND FORGE

  5 answers, most recent on 10/7/2025

  RE: Missing DLL for Sound Forge Pro installer
  @craig-l Very good! Just in case, here the English language link: https://support.microsoft.com/en-us/topic/fix-problems-that-block-programs-from-being-installed-or-removed-cca7d1b6-65a9-3d98-426b-e9f927e1eb4d
• Video Pro X

  2 answers, most recent on 3/12/2025

  RE: [Closed] Vegas Pro 22 Upscale
  @Sebastian-Biel Hi . Vegas products, with the exception of Magix Movie Studio 18 and later versions, have their own forum - click the link at the bottom of this page. There should also be a link to the correct forum under Help in the program. I
• Movie Studio

  One answer, on 10/9/2025

  RE: Movie Studio 2025 Suite Download
  @Dusko-Makivic Welcome to the Magix user to user forums. When you bought the software there was a link in the email to download the software. If you have previously installed and registered the app go to your Magix account, log in, go to My products
• SOUND FORGE

  16 answers, most recent on 2/23/2025

  RE: Sound Forge Pro 18 REFUSES TO INSTAL!
  @Cielspacing You can simply ask customer support at infoservice@magix.net for a direct download link for the installer.
• Movie Studio

  2 answers, most recent on 5/30/2024

  RE: [Solved] Magix Hub contnet download
  @Paul523 Hi Once downloaded, the videos should be in the Magix Content folder located as specified in the program settings Folder tab. The direct link in program is here: HTH John EBForum Moderator  
• Off topic

  One answer, on 3/24/2025

  RE: [Closed] ComputerID*
  @Danil-Anonimov Hi and welcome to the forum - albeit the wrong one. Vegas products except for Magix Movie Studio 18 and later versions, have their own forum, link is at the bottom of this page, I would suggest you post your question there. There
• SOUND FORGE

  3 answers, most recent on 10/18/2025

  RE: Using m4a files in Sound Forge 11
  So on my second Windows machine I just installed Pro 17. I tried to open an ALAC file with an MP4 extension. It told me to install QuickTime and provided a link. Installed QuickTIme. Restarted Sound Forge. It is now working with ALAC files with both
• Movie Studio

  13 answers, most recent on 3/21/2026

  RE: MAGIX Video deluxe 2026 Premium - time line list
  @johnebaker Hi John EB, You had me worried there. I was wondering what those files were. I used the handover method; have never used the mixdown. Here is the first part of the EDL file for my latest tutorial on masking, starting from the number of
• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  @stanley-thao Hello welcome Please do not hijack other users post based on requesting an email for Magix, as your query is not related, create your own post in the correct Vegas forum. Read Moderator @emmrecs post who supplies a link to correct
• Music Maker

  16 answers, most recent on 11/13/2024

  RE: Music Maker update 33.0.2.12
  thanks however i need the patch for version 33.0.2.10 the link you sent was for 32.1.0. Sorry, my bad. That's the final patch for the previous product generation. I corrected the link above!
• Off topic

  160 answers, most recent Yesterday

  RE: Magix support has not responded to support tickets for months
  Hi all as @emmrecs has mentioned, see below. For Vegas products support enquiries: Vegas Pro  - all versionsVegas Edit - all versionsVegas Post - all versionsVegas Movie Studio - up to version 17. Please either click on @emmrecs provided link or
• Movie Studio

  52 answers, most recent on 3/8/2025

  RE: Update
  Hi Al NV is not borked with .239 as commented in the NV topic linked to above. John EB
• SOUND FORGE

  31 answers, most recent on 4/17/2026

  RE: Sound Forge alternatives
  The last one I had was the perpetual one, same exact one that the installer and the license checker don't like. So you have the perpetual license for SF-18? Does it install successfully.. but you cannot activate it? Does it show an error
• Movie Studio

  32 answers, most recent on 4/2/2026

  RE: Export quality from RTX Ti3060 far inferior to UHD770
  @johnebaker Here's an "original" drone file. I've put it into the folder I linked-to above. https://drive.google.com/file/d/1LYu8M1vI4uMzIuZ8Fj47LZiP3TPDv3P6/view?usp=sharing Yes, I have modified the presets. I'm not seeing any difference with
• Movie Studio

  13 answers, most recent on 3/21/2026

  RE: MAGIX Video deluxe 2026 Premium - time line list
  @browj2, @idd-2016 Hi Issue solved, reset of VPX 17 fixed the media links, however there is, IMO, a 'bug' - after using the Render options, then repeating the same sequence of operation ie from top to bottom setting the video/audio options to
• Video Pro X

  44 answers, most recent on 2/4/2025

  RE: Problem with exported DVD
  @CubeAce Hi Ray, Many thanks for that second YT link! Jeff
• Music Maker

  18 answers, most recent on 12/30/2024

  RE: Magix Music Maker 2013
  To whome ever having this problem! i have had problems downloading my 2013 version with the new download GUI. it turns out to be a windows error causing it to crash. it is because the version is so old and was working fine on older windows versions.
• Movie Studio

  2 answers, most recent on 9/13/2025

  RE: [Closed] Can't registration Move Studio Platinum 13
  @Yoshinori-Ishikida Hello Yoshi, you're on the wrong forum here. Could you please ask your question on the Vegas forum; there is a link at the bottom of this page. You could try Support, as it states, but you'll probably get a quicker answer on the
• MAGIX

  34 answers, most recent on 3/31/2026

  RE: New "owners/developers" of Sequoia, Samplitude and Music Studio.
  @CubeAce, @emmrecs Hi Ray, Jeff Where to? AFAICS Boris have not opened a forum for Sequoia, Samplitude and Music Studio yet. Do you have link to it or is this just an announcement? John EB
• SOUND FORGE

  10 answers, most recent on 2/17/2025

  RE: Can SF 7 be uninstalled and reinstalled?
  @bzan Is also a download link for SF7 in your Magix account? Then simply try to download and install it.
• Video Pro X

  No answers, created on 8/14/2025

  Help to download update 17.0.1.128
  I click in the link of the update 17.0.1.128 for Movie Edit Pro Premier, but it doesn´t download it or guide me easily to it. Could you be so kind to guide me to download this update?