• Music Maker

  7 answers, most recent on 2/22/2026

  RE: LOST SOUND POOLS AND LOOPS
  Jeff..I re-installed Magix Music Maker 2021 /64 bit 3 times and I was not asked to register or enter a registration number. I transferred this copy from my other computer which I like because it is an older version 2021 that has the old school
• Off topic

  159 answers, most recent 5 hours ago

  RE: Magix support has not responded to support tickets for months
  @Steve-Jones3743 @PATIENT-X advised that Having an attitude to the Moderators gets you nowhere. I can only reiterate that, and remind you that, according to the Community rules (to be found in the footer of any forum page), especially #1 and #7,
• SOUND FORGE

  8 answers, most recent on 4/21/2026

  RE: Play head disappearing in SF18 Pro
  Hi @Paul-Fegan , do you have 'Scroll Playback' (F6) enabled and 'Seek cursor on playback' (F) in the 'Options' menu enabled? That can cause the cursor to move off-screen. Also try selecting 'Edit> Center cursor' (\ or .) when it disappears. If
• Video Pro X

  10 answers, most recent on 8/10/2025

  RE: [Solved] Programme freezes
  If anyone ever reads this, I thought you may like to know the conclusion for me. As I previously said "in desperation I have "reset" the computer and given it away, yes, I really did, I got so frustrated with it/your software." (But as in most
• Photostory

  16 answers, most recent on 10/15/2025

  RE: I've been using photostory for some time but now have hit bugs.
  What are the experiences of other forum members about the Magix technical support? It seems to be not existant. Only sales. Not getting an answer to a question within a delay of nearly 2 weeks is outraging....
• Movie Studio

  9 answers, most recent on 12/12/2023

  RE: [Solved] Cannot render video MP4 but sound ok
  @gaunt Yep, unfortunately that might be your answer, when one thing gets upgraded or updated it puts everything out of sync & so all those other things need upgrading or updating, it's a never ending battle.
• Movie Studio

  36 answers, most recent on 7/14/2025

  RE: Video Deluxe 2026 website
  @browj2 ahhhh..... yes, 365 does have more. I guess Magix will get around to putting that image in the other language websites.  
• Off topic

  159 answers, most recent 5 hours ago

  RE: Magix support has not responded to support tickets for months
  I purchased Sound Forge Pro 18 at Walmart Online. The voucher code does not work on Magix website. I've emailed twice with no response other than the ticket was generated. The website says 2-4 days for a response, but it's been over 10 days. I want
• Music Maker

  8 answers, most recent on 4/11/2025

  RE: Fixed the earlier crashes...now have this issue.
  @AJenn Thank you very much for the detailed screenshots. This looks all fine to me. Does this problem only occur if you record while playing back other tracks with Opus? Or does it also happen if only have other VST instruments playing? If this
• Movie Studio

  29 answers, most recent on 5/21/2026

  RE: Fonts not displaying; can't use certain style fonts
  I have same problem with Magix Video Pro X16 and Video Deluxe 16 Plus.Im trying use this font "Yanone Kaffeesatz" from Google Fonts: https://fonts.google.com/specimen/Yanone+KaffeesatzWhen I click Check mark the font changes to Arial...The font
• Other products

  7 answers, most recent on 4/21/2026

  RE: Magic Audio & Music Lab is not finding my sound card
  @WilliamJ-Drake Hi What is your computer speification, in particular the processor, graphics card/chipset the sound card Make/Model, please quote the make and models in full. If the sound card is an external USB sound device does it playback audio
• Movie Studio

  2 answers, most recent on 2/14/2025

  RE: [Solved] Adding a voice-over does not work
  @David-Bailey5314 Hi . . . . I cannot add any extra audio through an external microphone. . . .I can use that microphone for dictation in other programs. Windows has 2 options for allowing access to the microphone, one for Windows Apps and one for
• Movie Studio

  2 answers, most recent on 9/15/2024

  [Solved] travel maps how to create a .mxgeo file
  I have Magix Movie Studio 2025 Platinum , and had created a detailed travel map (TM). I wanted to go back to make some corrections. When I clicked "Load existing project", it required an .mxgeo file. Although I had saved my TM, all I could find were
• Off topic

  159 answers, most recent 5 hours ago

  RE: Magix support has not responded to support tickets for months
  @SP. @Tom_Sp Hi Thank you for the heads up, good to hear your issue has now been resolved. Hopefully Tom and his team can help out others users in this thread and sort out the endless loop of support responses. Stephen Forum Moderator
• ACID

  One answer, on 7/20/2024

  RE: [Solved] Vita Power Guitar Plugin
  @Archit-Agarwal Vita Power Guitar only has power chords, not individual notes. If you have the suite version of Acid Pro you can check out Vita Century Guitar for additional guitar samples. Also, the power chords and single guitar note samples of
• Other products

  One answer, on 11/6/2023

  [Solved] Non-commercial, Commercial (Royalty Free) download limit reached
  Hi I tried to download Ambient - Sleep on wave files but it said download limot reached. I was downloading other files at the same time. Can you help please many thanks   Aidan Campbell
• Movie Studio

  14 answers, most recent on 3/26/2026

  RE: Hardware Rendering
  @johnebakerI am aware that a gaming rig might not be the best video editing rig. In my testing I was hoping to use one project, mixed media etc., and see if I could see any trend that matches published benchmarking of CPU and GPU or other factors.
• Video Pro X

  15 answers, most recent on 2/23/2026

  RE: What is the difference between Magix Vegas Pro and Magix Video Editing
  There are differences between the software as pointed out in the above posts. While all editing software can cut video, some can not load different file/codec formats. Also, if plugins are your thing, such as using VST for audio and other more
• Off topic

  4 answers, most recent on 10/29/2025

  RE: Tired of all the sales/upgrade emails from Magix
  @NotACat Welcome to the Magix forums. I think we understand your frustration but these are user to user forums; Magix staff rarely, if ever, visit here and so it is extremely unlikely that anyone who can effect any change to the sending out of
• Off topic

  40 answers, most recent on 1/26/2026

  RE: [Closed] Does Magix have customer support?
  @Rod-Devonshire Hello welcome Please do not hijack other users posts with regards to PayPal payments, as you have another issue please create your own post with regards to Vegas, please click on the Vegas forum link at the bottom of the
• Movie Studio

  30 answers, most recent on 8/9/2024

  [Solved] Copyright Claim
  Hi everyone,I recently published a video using the "Peaceful Garden" intro/outro on YouTube, which uses the song "Autumn" from Producer Planet, which you can hear here: https://producerplanet.com/us/article/autumn-29318/ I do have a royalty-free
• Movie Studio

  3 answers, most recent on 9/5/2025

  [Solved] HEVC causing Magix to crash when exporting - ucrtbase.dll error
  My Movie Studio 2024 program has been working fine since I installed it. nothing has changed, no new programs or updates and then started crashing. First disc I burnt to worked fine, did another shortly after and crashing part way through
• Movie Studio

  3 answers, most recent on 5/28/2025

  RE: [Solved] Does Movie Studio 2025 Platinum support HEVC?
  @mlp-mlp Hi. upgrading from Sony Movie Studio 12 to Magix 2025 Platinum Magix Movie Studio is not an upgrade from Sony Movie Studio 12, Magix Movie Studio is a different program but it is a good basic editor, as you say you're looking for 'simple
• SOUND FORGE

  77 answers, most recent on 2/4/2026

  RE: SFPro continually crashes - versions 14-18
  DISM completed successfully (no other info given).. running SFC now...