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The software (3d Maker 7) refused to install in my laptop despite all attempts and did not show any error message. Am not happy about your attitude to your customers. It is over one year now i complained about the misbehavior of your application

SOUND FORGE

16 answers, most recent on 2/23/2025

RE: Sound Forge Pro 18 REFUSES TO INSTAL!

Ok. I've been having the "Abort, Retry, Cancel " menu dialog problem with all those small size Magix downloaders (that preclude the actual installers) and this has been happening for a couple of years already. All the times I have tried that install

Movie Studio

15 answers, most recent on 7/20/2025

RE: Playback Stutter MEP 2016 Plus

@CarpentersMate Hi Mike. That I've never tried renaming as by the time it has happened to me it has been too late. For me it has also mainly happened on revisiting a project rather than while working on it. Also my problem may not be exactly the

Movie Studio

2 answers, most recent on 2/14/2026

Audio problem with Magix MEP 2015 plus

I have lots of footage using HD camera with 5.1 surround sound in AC-3 format. I used to edit this with no problems, until I got a new PC with Window 11 and reinstalled MEP 2015. When I try to load this footage to the timeline it says I need a free

Music Maker

36 answers, most recent on 12/17/2025

RE: Need help fixing magix..am losing hope

ok thers a whole lot going on here. deleting registries is never a good thing. sounds like your just jumping down a huge empty rabbit whole with all this research of likely problems or causes? All that you mentioned doing, its more like, just reset

Movie Studio

13 answers, most recent on 5/15/2026

RE: MMS 2025: New AI Effects

@johnebaker Hi John EB, Thanks for testing this. I noticed last night that I had not pressed on the Comment button for my last comment. Here are the error messages that I have had: My last test didn't work giving me the above error. I then

ACID

8 answers, most recent on 9/22/2024

No Sound

I downloaded the demo of Acid Pro 11 and installed it. However, I get no audio output at all. I have tried all the settings under Options> Preferences and nothing. I have Sound Forge Pro installed along with Magix Audio and Music Lab, along with

Movie Studio

4 answers, most recent on 8/22/2025

Program fonts

Greetings, When MS 2025 arrived on the scene one of the things noticed and commented on by a few of the "more senior" members was the use of very small fonts in the various windows eg keyframe, effects and anything that had lists with sub-menus,

Movie Studio

10 answers, most recent on 4/20/2025

RE: Magix Movie Studio 2025 TRIAL

Hi Ray & John EB, This is what I did last night. I tried some of your suggestions but it was a disaster. I changed the settings in the program to use the CPU and actually got something on the timeline but it was all jerky. Tried to burn a

Video Pro X

4 answers, most recent on 11/1/2023

[Solved] Download Location for Addons

Hi everyone, I have mucked up my installation and am looking for help. I'll try to be as succinct as I can. I downloaded Vegas Pro 21 yesterday. To my C Drive. Then I decided to opt in for a TRIAL of Vegas Pro Post and decided to put the files on my

MAGIX

34 answers, most recent on 3/31/2026

RE: New "owners/developers" of Sequoia, Samplitude and Music Studio.

Dear friends and especially Moderators at Magix.info forum side, As you may have heard already: See new Magix announcement. Important Update Regarding our Product Portfolio https://share.google/50Lda8nrA3W894TqX Stephen Yes, Vegas Pro, Acid, and

Rescue Your Videotapes!

35 answers, most recent on 7/16/2025

RE: Geen geluid bij overdracht VHS-band

@MV650 The round black plug is for an S-Video connection. That is a higher-quality video connection but not all VCRs have S-Video OUT. @Bol There is a subtle difference between that forum post you linked-to and Marc's setup. Your forum post

Music Maker

14 answers, most recent on 6/10/2024

RE: [Solved] Music Maker begins to lag, eventually crashing after opening store.

So I upgraded my computer and got a bigger SSD drive and that did not solve the issue. However, on the just in case that a solution couldn't be found from those who took the time to help me I messaged support this is their answer and It solved

Movie Studio

90 answers, most recent on 1/13/2025

RE: Slideshow-Reducing photo length merges Audio track

Show me the logic here, you seriously think this is correct .?? Two videos, each has a png overlay positioned so they start at the beginning of each video, Change picture length & all sync is lost, on a longer project it would cause

Audio Cleaning Lab

14 answers, most recent on 3/4/2025

RE: saving to MPEG 4

thanks, so if i bring in a mp4 video to set new e.q. parameters in my cleaning lab 4 then try to save in mpeg4 I'm outta luck unless i click on original format instead of mpeg4? am i wrong thinking mpeg4 is a better format for video streaming or is

Video Pro X

14 answers, most recent on 1/6/2025

RE: Bluray Burner Problems and Multi-Language Bug in VPX16

@AAProds Hi Al. You made me look up Ritek who I had never heard of. Impressive. The problem for me would be the cost and amount of discs plus space needed to archive all my data. That and the hope that the industry keeps making usable Blu-ray

Movie Studio

9 answers, most recent on 6/17/2024

RE: Upgrade problem

So, as it happens, I did not get to do any installations over the weekend. However, I did receive, over the weekend (not the same day) invoices that itemized the elements included in my purchase. That document answered all outstanding questions

Movie Studio

4 answers, most recent on 3/16/2026

Updating / Upgrading present and future concerns

Greetings, I'm constantly being bombarded with emails to update or upgrade my MS2025 Premium to VDL2026, even more so over the past couple of weeks. I'm sure the same applies to all their other video and audio users. If "new" Magix still runs true

Music Maker

7 answers, most recent on 9/28/2025

RE: MM2026 34.0.0.6 VST instruments causing severe audio problems

A couple of points to add... The CPU and graphics card both seem to be about 10 years old. I'm not saying that's the root of the problem, but it probably isn't helping. VSTs generally take a lot of processing and Music Maker hasn't ever really been

SOUND FORGE

77 answers, most recent on 2/4/2026

SFPro continually crashes - versions 14-18

I've been dealing with continual crashing with multiple versions of Sound Forge Pro. This has been occurring since at least v14. I have registered 64-bit versions of the following installed on my computer: SFPro Suite 18.0.0 (build 21)SFPro Suite

SOUND FORGE

38 answers, most recent on 9/16/2025

RE: MP3 conversion glitches

Hi Paul, I created a 45 minute, 44.1kHz, 16 bit, 400Hz mono PCM wave test tone file and encoded 192 kps, 44.1k, CBR mono MP3s from that. I encoded directly from the timeline and a second set from the batch converter. I used SFP-18's default MP3

Photostory

19 answers, most recent on 12/22/2024

Can't understand advice given by support team

The support team told me to go to magix-info/us/support/article how-to-keep-your-video-drivers-up to date. However this page said that I was on the wrong page. Also asked me to go to the program settings in Device Options in Photostory. But I cannot

Video Pro X

11 answers, most recent on 7/12/2025

RE: exporting seperatly

Hello @AAProds, You didn't strike me as a smart aleck at all. You just wanted to point out that this option already existed. I used to create takes (*.TK2) from my DV tapes using scene detection (Shift+Z). To place one of these takes on the

Music Maker

12 answers, most recent on 8/18/2023

[Solved] There are no samples.

Hello. I use Magix Music Maker (64bit) for a long time. But today, app log me out and after logon i saw that all of sample packs that i`ve bought are disapears. I can see only basic packs. Some of packs that i`ve bought was with license for