• Music Maker

  2 answers, most recent on 5/30/2022

  I have received an error message upon activation
  I get an error message for activation after installation and in the activate registered products here in support. please contact me at Removed by Moderator.   I am using an intel laptop with i9900k 6TB SSD, 32 Gb DDR4 Win11 64 bit Pro The following
• Music Maker

  9 answers, most recent on 5/25/2022

  RE: can't activate, where is computer ID# found?
  @Lawrence-Stutz There is some confusion about the computer ID. The computer ID is not a number you can find anywhere. It is only shown by performing an offline activation in a Magix software. This isn't possible with the current version of Music
• Music Maker

  9 answers, most recent on 5/25/2022

  RE: can't activate, where is computer ID# found?
  The computer ID# I used was on a sticker on the bottom of the computer.
• Music Maker

  9 answers, most recent on 5/25/2022

  RE: can't activate, where is computer ID# found?
  no,its the same computer.I tried not putting in the ID but it still said that I needed to because it was asterisked and therefore required.I did that and it said that it couldn't be activated but " try again later "
• Music Maker

  9 answers, most recent on 5/25/2022

  RE: can't activate, where is computer ID# found?
  @Lawrence-Stutz The Computer ID is normally needed only if the user is attempting to create an off-line activation; i.e., the computer where the software is installed is not connected to the internet. Otherwise no such number is needed for standard
• Music Maker

  9 answers, most recent on 5/25/2022

  can't activate, where is computer ID# found?
  Why am I having trouble activating new program purchase ?
• Movie Studio

  3 answers, most recent on 5/23/2022

  Movie Edit Pro Premium HEVC Codec Restore activation does not work
  After updating my Magix Movie Edit Pro Premium software on my Windows 11 laptop, I'm not able to play some of the MP4 videos in Magix, even though they play in Windows, and they used to play in Magix before the update. Magix complains I need
• SOUND FORGE

  No answers, created on 5/20/2022

  [Closed] (Sticky) Updates for Sound Forge 16
  Sound Forge Audio Studio 16 update, Build 82This maintenance release will fix some issues after the initial release of SOUND FORGE Audio Studio 16.https://www.magix.info/us/forum/sound-forge-audio-studio-patch-2-1-version-16-0-build-82--1299880/ -
• Movie Studio

  3 answers, most recent on 5/6/2022

  RE: [Closed] Reactivation
  Continuing further my question about the Movie Studio 16 Platinum activation problem, in another approach of going through "My Account" > "Create activation code", I am asked my "Computer ID." Entering the computer name used for local network ID
• Movie Studio

  One answer, on 5/3/2022

  [Closed] Computer ID?
  When attempting to activate MAGIX VEGAS Movie Studio 14 Suite “offline,” the form for Activation requested “Computer ID.” There was an asterix, but I couldn’t find anything referencing that asterix to help explain. I wouldn’t have needed to post
• Samplitude

  17 answers, most recent on 4/20/2022

  RE: User code unexpected data received
  @Angel-Hernandez There should be an option in your dialog box where you can click to activate the software offline. You should then get a code and Computer ID number that you can enter in your user account at
• Movie Studio

  179 answers, most recent on 4/16/2022

  RE: Video Pro X12
  I received this email from Magix this morning. Maybe making some headway here. I sent them the HB transaction ID that I had in my PayPal receipt. You should have received an additional code/coupon from Humble Bundle for the pro DAD Mercalli.Please
• SOUND FORGE

  13 answers, most recent on 3/28/2022

  RE: Trying to activate Sound Forge Studio 16
  There is a Windows activation product ID listed there in Win7, under Computer / Properties, but this is definitely not what Magix wants. I suspect their ID is a number they generate themselves from a variety of identifiable aspects including the
• SOUND FORGE

  13 answers, most recent on 3/28/2022

  RE: Trying to activate Sound Forge Studio 16
  The computer ID for my Win 10 PC is in "Settings> System> About". I am not sure if that is the one Magix wants for off-line activation.On SCS (Sony) versions of SF, the computer ID was in 'Help> About Sound Forge'. In the Magix versions,
• SOUND FORGE

  13 answers, most recent on 3/28/2022

  RE: Trying to activate Sound Forge Studio 16
  John, that's a little more complete than what tech support showed me to turn on. Unfortunately, i don't see either HTTP 2.0 or TLS 1.3. We probably uninstalled MSIE on this beast 20 years ago and it never updated internet options past version 6.I
• SOUND FORGE

  13 answers, most recent on 3/28/2022

  RE: Trying to activate Sound Forge Studio 16
  @Kelly-Chien Hi . . . . Unfortunately this PC is part of a Windows Domain . . . . Is an Internet connection available on the PC? . . . . When i try to get a manual activation it asks me for the serial number and the computerID, and i only have the
• SOUND FORGE

  13 answers, most recent on 3/28/2022

  Trying to activate Sound Forge Studio 16
  Greetings! I just purchased Sound Forge Studio 16 to install on my editing PC at church. I wasn't able to register/activate it online because "An online connection could not be established". I've tried resetting my network and turning off the
• Movie Studio

  34 answers, most recent on 3/27/2022

  RE: Movie Studio 2022-error during export and crash log not being sent
  @Gary-Oddi Please obscure the Device ID and Product ID codes from your system specs since these are unique to your computer and making them visible is to possibly invite hacking of your machine. I have the exact same CPU as you, though with 32GB RAM
• Movie Studio

  14 answers, most recent on 3/24/2022

  RE: Difference between Magix Movie Studio 15.0 and Magix Studio 2022?
  @Gary-Oddi Hi Gary, and welcome to the user to user forums. No-one here is from Magix, it's just other users. If you have found the download page here you will have noticed three buying options. Click on New Purchase to get the pay once and keep
• Movie Studio

  51 answers, most recent on 1/4/2023

  RE: program MAGIX MOVIE EDIT PRO Premium 2022 freezes
  @Zaza_from_Johor Hi Thanks for updating your computer specification. When you say 'freezing' do you mean the Preview playback stutters, or the program locks up/crashes and you have to stop it using Task Manager? What format and resolution video are
• Other products

  4 answers, most recent on 3/2/2022

  RE: Export not successful
  @acecube Thanks for the help. I have 250GB free on my hard drive. I keep most of the files on a separate 2T drive. Here is my computer info: Device name      DESKTOP-0TJKO24 Processor            Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz   3.19
• SOUND FORGE

  3 answers, most recent on 2/19/2022

  RE: Activation / usage
  @gsharp You can use the 365 version only on one computer at a time. The full priced version allows two active installations at the same time. I'm not sure why it's asking you for a computer ID. This should only be necessary if you want to activate
• SOUND FORGE

  3 answers, most recent on 2/19/2022

  Activation / usage
  Just got - SOUND FORGE Audio Studio 365. I have a pc in house and one in studio. Want to use SF on both but it will only activate on one of them. It seems I have to deactivate on one to use the other - a real pain. Just went to use it again and it's
• SOUND FORGE

  2 answers, most recent on 2/15/2022

  Need activation code- is the computer ID the same as the device ID?
  For the activation code, is the computer ID the same as the device ID?