Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@brandon-e Visit Magix.com and log in with your old Sony e-mail address and password. This should work. Then you can download the installer from your customer account. Alternatively, this might also work:

Music Maker

One answer, on 12/15/2025

RE: lost 2 CD with program !!

@Dariusz-Pieczynski If you didn't have very old software (from before 2014), you should be able to simply redownload everything from your customer to account. Simply visit Magix.com and log in with your e-mail address and password. Then look under

SOUND FORGE

One answer, on 11/28/2025

RE: I have soundforce Audio CD 13 but no Serial number.

@Brad-Pearson Sound Forge is not a music creation software. It's for editing audio files, so you can, for example, record speech with a microphone and cut out parts of the speech and boost the volume, or record old vinyls and try to reduce noise and

Video Pro X

14 answers, most recent on 10/21/2025

RE: [Closed] Serial Number / Licenses

@Jesse-Boyland2330 - you should see your licenses in your MAGIX-Account under "Products" and therein see the activations made so far. Also you can deactivate activations to get a free "slot" for your new installation. But be careful, you can delete

SOUND FORGE

13 answers, most recent on 8/8/2025

RE: Can't register SF-7b even with the key

@bzan I tried installing both the Sony Archive file and the original one I got as an upgrade from Sony. This could be the issue. As far as I know, Magix updated the installer after they took over Sound Forge from Sony. Maybe the Magix installer has

Music Maker

6 answers, most recent on 7/17/2025

RE: What probability exist that the Ai di Music Maker can create existing?

@MrVortex Hi . . . . can I not claim the use of the similar loop for my music or counteract the use to advertise on youtube of the program as often do . . . . No, neither can they for the reasons stated in my previous post from the line: This area

ACID

13 answers, most recent on 12/31/2024

RE: My Acid 11 Error code 14

@Gunter-Bubleit Enter your serial number here and you'll get the correct installer: https://www.magix.com/int/support/my-service-center/product-downloads/ Be aware there are likely multiple serial numbers in your order confirmation e-mail. Read it

Video Pro X

17 answers, most recent on 5/2/2025

RE: Ignite Color: Cine Commercial and Ignite Keying & Flares Release

@Stephen-Chisholm @SP. @CubeAce I was able to log in to my account via this link but I'm not sure if you can now register a new one. https://account.fxhome.com/login In addition to Magix you may try reaching out to Artlist https://artlist.io/

Other products

One answer, on 4/25/2026

RE: Cannot install the Magix PC Check&Tuning 2026 - License Key is Missin

@Juanito-Lagadia Hi I have removed the order and serial number from your post. This is a public forum and you should never post confidential information, such as contact details, serial, ticket or order numbers etc here. The 'serial number ' you

Video Pro X

5 answers, most recent on 5/22/2025

RE: [Solved] Upgrading from Movie Edit Pro to Video Pro X (16)

@Operaman Hi, First off, did you download and install all of the additional content that comes with the program? It is about the same as what you had with MEP if you downloaded and installed everything, except that with VPX, you get the commercial

Other products

2 answers, most recent on 2/12/2026

RE: [Closed] Reuse another License from my original computer

@MARCELO-MOREIRADOSSANTOS I recommend you edit your post and remove your personal information, because this is public user forum. Your Vegas registration is bound to your Magix customer account. If you enter a different e-mail address than

Music Maker

One answer, on 6/12/2025

RE: licensing

@JOSE-LECLERC It depends. Music Maker 2024 doesn't need a key, simply install and log in with your e-mail and password. For Music Maker 2025 you can find your registered licenses in your customer account at Magix.com

SOUND FORGE

10 answers, most recent on 12/5/2025

RE: Error Code 24. Just bought and installed.

@Ben-Brunsson Where did you buy the software? If you got it from another vendor and did not buy it at Magix.com it could be that the vendor sold you a copy that was already used or returned from a previous owner. In that case, the error message with

SOUND FORGE

29 answers, most recent on 9/16/2025

RE: SF 11 refuses to start, even full re install

@daniel-DIAZ2990 Hi . . . . after a clean reinstall, SF11 . . . . Did you use the Sony or the newer Magix installer? If the Sony installer then it will be trying to contact registration servers that no longer exist. In your account at magix.com log

SOUND FORGE

2 answers, most recent on 7/9/2025

RE: Lost sound forge file/program

Hi @Don-Scott4578 and welcome to the Magix Sound Forge users community.If you have Sound Forge already on the PC but it will not open, try the 'reset & clear cache' procedure, On the Magix versions, there a 'File' menu command, but that menu

Sequoia

One answer, on 7/28/2025

RE: Kontakt 8 doesn´t work on Sequoia 15

@Pepito-PollasDuras Welcome to the Magix users forums. Sequoia, along with Samplitude and Music Studio is now owned, developed and supported by BorisFX, it is no longer a Magix product. Hence I would recommend you register at and repost your

SOUND FORGE

6 answers, most recent on 7/30/2025

RE: No registration number after buying soundforge 18

@buddy-w Where did you buy the software from? If you bought it from the Magix.com online store, you should have gotten an order confirmation email to your email address with all serial numbers and download links. Please check your email inbox and

Movie Studio

3 answers, most recent on 7/3/2025

RE: Need Authorization Code

@Andy-Arrow If you registered Vegas 10 at Sony, you can use your old Sony login credentials at Magix.com to log into your customer account. There you should find the installer. I think some old installers were updated to connect to Magix license

Off topic

8 answers, most recent on 10/17/2025

RE: serial number at purchase

@jesse-b Error 24 usually appears if you try to enter an e-mail address which is not the e-mail address of your Magix customer account. But rarely this can also happen if you enter the correct e-mail address. In that case, please visit Magix.com and

SOUND FORGE

One answer, on 5/29/2025

RE: Serial number

@itopa-b Welcome to the Magix user to user forums. Assuming you correctly registered these softwares when you first installed them, go to your Magix account, log in, go to My products and find the listings for both. The serial keys will be shown

Rescue Your Videotapes!

20 answers, most recent on 11/23/2025

RE: Windows does not find drivers for the video grabber usb device

@Atte-Tahvanainen Hi . . . . window didnt find the drivers . . . . Try the driver here. Unzip the contents of the Zip file to a folder, you should have 9 files. John EB

Music Maker

2 answers, most recent on 4/15/2024

RE: [Solved] Attempted udate of Magix Music Maker score edition and file was in use

@Tony-Morrissey If I remember it correctly it's the MxUpdate.exe under C:\Uses\YourWindowsUsername\AppData\Local\Temp\Magix. But I believe it gets automatically deleted. You can simply redownload the Free Edition from Magix.com and login with your

Movie Studio

16 answers, most recent on 2/25/2026

RE: Can't get Red Text

@KJS-LES Hi Kami, I assume from your description of the "Easy" version, you're referring to VideoEasy, which is very much a cut-down, very simple video editor. Movie Edit Pro (MEP) was rebadged in, I think, 2022 or 2023, as Magix Movie Studio (MMS)