• Music Maker

  14 answers, most recent on 6/10/2024

  RE: Music Maker begins to lag, eventually crashing after opening store.
  FL studio ASIO is much faster, however same issue occurs that if I open the store for ANY reason it lags my program to death. I did reset the store cache to no help. I would like to buy more VST's however I cant even browse at this point and I don't
• Movie Studio

  7 answers, most recent on 6/6/2024

  RE: I am unable to purchase anything from the in-program Store.
  @Michael-Stevens Hi Michael The reply may take some time coming. I recently raised a ticket and it took them three weeks to reply. Another option I have just thought of is to go to the Producer Planet website directly and try from there. They may or
• Other products

  One answer, on 2/1/2023

  RE: [Solved] Photo Manager Deluxe non-supported file format
  @Lisa-Smeallie Welcome to the Magix user to user forums. I assume you are trying to delete the non-supported format file from within Photo Manager, and that is producing the error message? Is that correct? If so, you need to close PM and use Windows
• Movie Studio

  10 answers, most recent on 8/11/2024

  RE: Timecode + Speed
  @big_guitar Hi. Sorry for such a late reply but I still can't get my head around what you are trying to do or why. The industry standard for timecode is known as SMPTE timecode (Society of Motion Picture and Television Engineers) and is typically
• Music Maker

  14 answers, most recent on 9/27/2025

  What are the corresponding albums to Soundpools with no images showing
  What are the corresponding albums to Soundpools with no images showing in the Genres section of Magix Music Maker (2014, 2025 and 2026). For example Magix soundpool Movie Score Vol 11.  Cannot locate this album (and no album photo displays in Magix
• Music Maker

  8 answers, most recent on 5/26/2025

  RE: Customer Support
  @Timothy-Fowler Thank you for the additional information. Intel(R) Core I5-7699K CPU According to the information on this M$ Support page that processor is not "able/allowed" to run Windows 11! (It apparently lacks the TPM module required.) So, have
• Video Pro X

  27 answers, most recent on 3/28/2025

  RE: .mov file is disappearing over time
  @johnebaker @Joshua-Burner @Gid Hi John. I can't replicate that behaviour as in the video threshold of either video channel changing / jumping of its own volition using VPX14 through altering the alpha direction arrow on a video or stills object
• Video Pro X

  25 answers, most recent on 8/10/2024

  RE: No Hardware Encoding 9:16 ONLY!
  @AAProds @Pawel-Rybinski @johnebaker @Liam-Roberts Hi Al. No problems at all using your correct file type. It would seem that the practice that I have seen in places like YouTube shorts that seem to be made using my original method is the cause, so
• ACID

  No answers, created on 11/29/2024

  Some paid VSTi instruments do not produce any sound in the midi track.
  Hi, I have Acid 11 Suite and I've mainly been using samples but I want to start to use midi as well but I am having issues with some of the VSTi instruments that I have purchased (Proclethya, Axxess to name a few). They load OK and I can hear sounds
• Movie Studio

  4 answers, most recent on 12/28/2024

  RE: Resizing a speech balloon
  OK. I tried it. When I got to the apply effect option, I saw a cell that said "Position Rotation,..." etc. Beside these are dropdown arrows. This produces a menu about "curves". deleting curves, copying curves, off set. There are no handles on the
• Samplitude

  4 answers, most recent on 4/15/2024

  RE: Any way to have smaller Transport Control Bar in Samplitude Pro X5
  Thank you! I'll try what you say. I was hoping you were going to tell me that I could download all these cool skins someone made. I actually went back to my old Sequoia, old Samplitude Producer, and old Samplitude 10 and was reminded how much I like
• Movie Studio

  9 answers, most recent on 1/29/2025

  RE: No sound / audio in player and export
  @jackger Hi Which version of Windows is on your PC? Did you have any Windows update between working and not working, if so which one(s) Is the DVD you are importing the VOBs a commercially produced disc, and/or has multiple audio streams (languages)
• Web Designer

  One answer, on 8/31/2024

  Editing HTML code
  I have made a web site using Web Designer Premium. On at least one page, there are two pieces of text in diifferent languages and google translates one intoo English. I have found that a couple of lines of HTML can stop this but cannot find out how
• Photostory

  16 answers, most recent on 10/15/2025

  RE: I've been using photostory for some time but now have hit bugs.
  @john-c4113 Welcome to the Magix user forums. First, please don't post the same thing twice and so create a duplicate post! I have hidden the other one. Second, exactly which version of PS do you now have? Mine (for PS 2025) is 24.0.1.204 and I am
• Music Maker

  6 answers, most recent on 9/12/2023

  [Solved] Questions on Soundpool Commercial licensing
  Hi Everyone, Need some help... New to Music Maker, Purchased the program 2024 and unlimited Soundpool loops unlimited yearly subscription. I have downloaded two of the soundpools with my unlimited subscription (Soundpool A & Soundpool B for
• Movie Studio

  61 answers, most recent on 7/25/2024

  RE: My MAGIX software will not cut a DVD to Disc
  @rickduley Hi Rick Thanks for the ISO image file, a MediaInfo analysis of the VOBs created indicates the Render preset settings have been modified to produce a Constant Bitrate video, the image below shows my MediaInfo data of one of the VOBs in the
• Photostory

  19 answers, most recent on 12/22/2024

  Can't understand advice given by support team
  The support team told me to go to magix-info/us/support/article how-to-keep-your-video-drivers-up to date. However this page said that I was on the wrong page. Also asked me to go to the program settings in Device Options in Photostory. But I cannot
• Other products

  27 answers, most recent on 1/7/2025

  RE: DVD Architect Studio 5.0
  Any Blu-Ray recorder installed in your computer will burn a Blu Ray disc with a movie in 4K quality. They just record the file, they don't check what's in those files. Vegas produces 4K movies, e.g. with MP4 extension. Such a video can be played on
• Music Maker

  11 answers, most recent on 2/4/2024

  RE: Song Collections
  @ProductionSavard I believe most Song Collections from Magix are the Soundpool demo songs, but as an audio file, not as loop pack. It's simply stock music. No, you can't sell your music on Producerplanet.com Hi!Thanks for your reply!Well, it
• Video Pro X

  68 answers, most recent on 3/27/2024

  RE: codec cost
  Hi @johnebaker , Thank you for the distinction regarding GOP. Even though there may be a different number of delta frames in the codec the G9 produces it is still not all-intra which the name of the add on codec suggests. I will have to determine if
• Music Maker

  5 answers, most recent on 11/25/2022

  [Solved] Integrating sound pools purchased in ProducerPlanet into Music Maker
  I'm running the latest version of Music Maker. I bought four music pools in Producer Planet but I don't know how to integrate them into Music Maker itself. I've downloaded them as zip files onto my PC but don't know what to do next ?
• Movie Studio

  39 answers, most recent on 2/1/2024

  RE: Stereoscopic 3D Video Export Issue
  @johnebaker Hi John. Same behaviour as I observed in VPX 14 and MEP 2022. Although it works regardless it is impossible to tell what processing is being done beyond it is producing files with side by side images. Yet another one of Magix's
• Movie Studio

  5 answers, most recent on 11/27/2022

  RE: [Solved] Is Movie Studio useful to earn money on Fiverr or Upwork?
  @SomeMan Hi, On the preview, Movie Studio shows (picture) but produces a normal 16:9 horizontal video. I need vertical video 9:16. What am I doing wrong? You have a 9:16 project but you filmed 16:9 - that is what you did wrong. John CB
• Music Maker

  15 answers, most recent on 1/19/2025

  RE: Confused by Music Maker Premium extras (Instruments & "articles")
  @Graham-HawkerActually those mini bundles seem to be treated as a single sound pool in terms of redeeming a sound pool.Its just the 2 sound pool bundles I purchased this morning Stranger Synths though is a three soundpool collection. Don’t know