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@Colin-Pottle Hi In additon to the previous comments, if you are running Windows 11 check that the Windows settings, Privacy & Security, Microphone, Let desktop apps access your microphone is turned on. The setting is incorrectly named as it

Music Maker

3 answers, most recent on 12/29/2023

RE: Could not connect. Please check your internet connection

@Shashi-Govindarajalu I believe Music Maker now needs a TLS 1.2 encrypted internet connection. Standard Windows 7 is missing support for this protocol. I think you can enable this by following this guide from Microsoft. But this requires editing the

Music Maker

22 answers, most recent on 3/20/2025

RE: New Install; Music Maker 2024 - Laggy and Crashes

@SP. >> But I'm pretty sure it's not a problem caused by other apps The other apps make use of the problem Windows component (the Cursor in this case). This issue may not show up for many/most users, but even so, I - as the developer - would

SOUND FORGE

5 answers, most recent on 2/6/2026

Sound Forge 18 voice for test to voice question

Hi, I was hoping for some really good text to speech facilities in Sound Forge 18, so downloaded a triel in order to check it out. It is quite amazing, however - the main reason I wanted this was to add my own voice and allow generation of it, or a

SOUND FORGE

13 answers, most recent on 9/25/2023

RE: Connecting Sound Forge Audio Studio to Tascam US-322

@Derek-Overy Hi . . . . I'm on Windows 11 . . . . Check in Windows settings, Privacy & security that the Microphone, Let desktop apps access your microphone is turned on - scroll down to get the correct options section. John EBForum Moderator

Movie Studio

20 answers, most recent on 12/3/2023

RE: Installing Movie Edit Pro 2014 on Windows 11

@kristofer-hugunin Hi. Try going to Windows settings / Windows Security / Firewall and network protection and turn Microsoft Defender Firewall off. Remember to re-enable it after trying. If that doesn't work then have a look at this page. In 2022

Movie Studio

18 answers, most recent on 11/30/2024

RE: MPEG-4 codec problem

@JeromeJ-McIntosh Hi From the error message it looks like you are using One-Drive as your main Documents storage area. Movie Studio creates temporary and auto backup files which are written to the Magix folder in your Documents folder, however it

Movie Studio

11 answers, most recent on 1/31/2024

RE: on load, the welcome screen hangs

@Amir-N Hi Check the following: The following folder below exists and that is contains presets as shown in the image below.C:\Users\Public\Documents\MAGIX\Common\Videocontent\Program name-edition\Default\Presets\MPEG4-Device In Windows security,

Rescue Your Videotapes!

5 answers, most recent on 1/7/2024

RE: Video saver 8.0 update?

@Anne-Marie-Laamanen Hi . . . . Windows 11. However, the sound of the video is not transferred to the computer, although the image is transferred . . . . This is a common issue when trying to record on Windows 11. In the Windows settings, Privacy

SOUND FORGE

4 answers, most recent on 6/12/2023

RE: Pops & Clicks every time play is pressed

It was absolutely the Driver. New PC Security wasn't allowing access. Thank you very much!

Video Pro X

5 answers, most recent on 4/28/2023

RE: When will the ability to import closed caption be added to Video Pro X

A word of Warning about subtitleedit mentioned above. At least the link I went to from the video downloaded an installer that I didn't get to because I was gone two days. When I got back home Windows Security had 16 messages about quarantining it.

Video Easy

3 answers, most recent on 12/6/2023

RE: Videosaver

@leino-Gransson Hi . . . . another problem is that my computer dont find my videoconverter . . . This could be a Windows 11 settings issue:- In Windows 11 Settings, Privacy & Security, scroll down to App permissions. Select Camera and scroll

Movie Studio

24 answers, most recent on 12/28/2023

RE: problems with import mov files

@Krzysztof-Nowacki Hi Thanks for the GPU model, that is what I was suspecting you had. If you have the latest drivers install for this then a security patch in the driver disabled some functionality in the DirectX 12 support. If so then you need to

ACID

8 answers, most recent on 10/3/2023

RE: Moving multiple tracks at one time

I'm not sure if that "multi track editing" is avail in Acid products. I feel like I've seen it mentioned on Magix somewhere, but not sure what program page it may have been..... My computer warns against that link site @PATIENT-X. Is there another

Music Maker

One answer, on 1/16/2024

Fake Magix Info Stealer Hack

I really don't know where to post this or send this. This video is from The PC Security Channel which I subscribe to. In the video below, he talks about how your information can be stolen and put on the dark web. The malware can defeat Windows

Rescue Your Videotapes!

2 answers, most recent on 11/28/2023

RE: Will no work on Windows 11

@pys Hi Try the following: Open the Windows settings, Privacy & Security, App permissions section - scroll down to see this. Click on the Camera option and turn on the Let desktop apps access your camera option. Do the same for the Microphone

Video Pro X

165 answers, most recent on 4/10/2025

RE: [Closed] Website Observation

Hi, In your country, what could the term "deluxe" mean? (something sophisticated? If so, were the VPX, MEP, and MMS products ever displayed in marketing as "deluxe"? As an executable program/process, it is "internally" displayed by the Windows Task

Samplitude

5 answers, most recent on 10/21/2023

RE: Cannot install initial add-on software, i.e. vst files

@John-Bergmann The demo are showing missing instruments because it looks like you've never downloaded them. That would also explain, why you cannot see Magix Content and Soundpools. If the download pauses this is caused by some Windows security

Video Easy

17 answers, most recent on 6/10/2024

RE: Video Grabber driver will not install - x86 or x64

Hi johnebaker As I understand it the 'correct driver for K0065' may be just that...but, and this is the key point...that driver is not compatible with Win 11. As a result if the Memory Integrity element of the Windows Core Isolation functionality is

Movie Studio

13 answers, most recent on 12/31/2024

RE: Cannot Install Movie Studio 2025 Platinum: Error-1

I just tried to install Movie Studio 2025 Suite on my Windows 11 laptop and received the similar error message. I attempted to turn off some of the Smart App Control processes, but it didn't help. I could not find the Windows Ransomware Protection

Music Maker

27 answers, most recent on 12/6/2023

RE: Upgrading from Magic Maker 2021 Premium to 2024 Premium

@DanM. nor do I know how to update Windows That is a potentially very serious problem, although Windows will normally update itself "automatically". To check on the status of your Windows updates do the following: Right-click on the Start icon,

Video Pro X

10 answers, most recent on 8/23/2024

RE: Windows O.S. will be upgraded in late 2025

@robbiedaug Hi . . . . Isn't that usually the beginning of the end of an existing operating system? . . . . That depends on what you mean by 'end of'. It does not mean Windows stops working and cannot be used. There are a few users here in the forum

Music Maker

41 answers, most recent on 11/17/2024

RE: Program reacts very very slow

@gjonny Hi . . . . In my experience, these mini PCs usually have Windows preinstalled, but not fully configured (ditto for refurbished PCs) -- that's left to the customer to complete. The upshot of this is that there is only one user configured,

Photostory

4 answers, most recent on 10/28/2023

RE: Cannot add photos

@Randy-zimmerman I also use External USB drives - I currently have 3 of them connected to my PC, one of which holds the vast majority of my photos - and I have no problem at all in accessing those photos to use in PS, or any other program. So, I