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I have a Serial Number for MX Premium from years ago. The previous version of Music Maker allowed me to input my code into the trial version to upgrade it's features. Music Maker 2025 Premium tells me that all those instruments are already owned and

SOUND FORGE

11 answers, most recent on 4/14/2026

RE: Welcome window keeps popping up on startup

I tried it. Same problem. Is there something I can do to change the fact that when I go to options-shift/preferences/internal and go to Force Single Instance behavior tab and try to insert TRUE in the box, the 'apply' button does not highlight. It

Movie Studio

3 answers, most recent on 5/13/2026

RE: Nvidia and VDL2026+

@me_again Hi Andy I am running current patch versions on VDL 2026 and VPX 17 with driver 596.21 on both PC and Laptop with none of the previous issues with judder etc,. The current version for my RTX is 596.49 however there have been no changes,

Movie Studio

One answer, on 1/5/2025

RE: [Solved] Audio out of sync

@jackger Is there a way to strip out the audio and then attempt to re-insert and sync it up? Certainly! I'd just cut out the bad area, then, with the good clip to the right of the cut, click on it then click the "Ungroup" icon just above the

Photostory

17 answers, most recent on 6/9/2026

RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput

Hi, A relative of mine who knows about programming is helping me by reviewing all the checks I have made as suggested by you. We have also changed the video card without resolving the issue. He has asked me to go back to the OneDrive issue: make

ACID

4 answers, most recent on 2/29/2024

[Solved] vst plugins

Hi, I apparently hit a wrong button and have no idea to now gain access to my track fx. The plugins are still engaged and working, but when I click on the track fx button, the chain box doesn't open, and I am unable to make necessary changes. Thank

Movie Studio

37 answers, most recent on 6/7/2025

RE: Yoo Hoo! Here comes Magix Video Deluxe!

To log on to write this took 24 - yes TWENTY FOUR - capture thingys to log on even though the bottom right button marked NEXT changed to VERIFY many times. Agree. It's just as cheap-charlie system. Just slap up and image and put a grid on it. Thanks

Off topic

One answer, on 6/16/2024

RE: [Solved] Changing the e-mail address to another one.

@Timo-Saarela Welcome to the Magix user to user, public forums, so not a contact for any Magix staff and confidential data, like personal email addresses should never be posted here. Hence I have edited your post. To change the email address on your

Movie Studio

22 answers, most recent on 8/13/2025

RE: Support and TICKETS

I tried that, but it didn't help. So I installed version 2025 on my old PC and changed everything. So why not the 2026 version? It seems MAGIX still has a lot of work to do here.

Photostory

2 answers, most recent on 12/25/2024

RE: [Solved] How to get Photostory to use my updated images?

@woodwindmusic-web Hi . . . . . Is there a cache anywhere I can delete. . . . There is a cache, however there is no option to clear it within the program, to clear it - save the project and restart Photostory. If you change the image while

Movie Studio

7 answers, most recent on 11/25/2024

RE: [Solved] Text outside of the frame

@Amir-Kashif Go to - File - Settings - Movie (or click E on the keyboard) This window will pop up showing your Project settings, The Export Movie settings should match, they're normally auto set but if not you can type them in or use the

Video Pro X

7 answers, most recent on 10/30/2024

RE: [Solved] Is there a way to change the timeline seconds? For syncing.

@jake-h Hi Jake, As @johnebaker already indicated, it is not possible to change the timescale. But you can sync audio and video to a frame accuracy. Do the following: "right click on the audio track and choose Set audio-video offset" Addition to:

ACID

2 answers, most recent on 2/11/2024

[Solved] Volume envelope (cc7) does not work on VSTi tracks.

It pains me to ask this, but has anyone experienced the volume envelope not affecting the actual volume level on a VSTi instrument track? If the VSTi instrument is receiving midi note data from Acid, why would it ignore basic volume control change

Photostory

9 answers, most recent on 7/28/2024

[Solved] Added text settings

I'm running Magix Photostory Deluxe 2023 on Windows 11 on my HP laptop and I'm currently creating a DVD of my recent holiday. I'm now up to adding text to a number of the photos but I just can't work out how to keep the settings as I want them ...

Samplitude

2 answers, most recent on 9/21/2024

RE: [Solved] Takes Missing

I figured it out... I've watched that video some time ago. That's not the problem. The problem was that if you recorded the 4 Takes as you did and then you moved further down the track and recorded another X amount of Takes again. The Take Lanes

Movie Studio

10 answers, most recent on 12/2/2023

RE: [Solved] Magix Video deluxe plus 2021 keeps crashing as it fills up my RAM

SOLUTION: Go to settings and Change video mode to Alterante mode 2 (Video Mixing Renderer 9). With that MVD does not overload the RAM and crash all the time. Also turn of hardware acceleration for exporting.

Video Pro X

4 answers, most recent on 6/28/2024

[Solved] Fader handles appear to be locked.

I am using Video Pro X ver. 15.0.3.154. I am going back to re-edit a file that I need to make some changes to. For some reason, I can no longer control the fade in or out on any clip and I cannot add a fade to any clip. I simply cannot grab any

Video Pro X

9 answers, most recent on 4/20/2026

RE: 360 File from DJI OSV

I've been promised a DJI drone by a friend so I was curious as to what would open the 360 videos,. MMS wouldn't but VP will. So I opened MediaInfo to see it's properties & my MediaInfo will open one of those OSV's. (I didn't change the extension

Movie Studio

2 answers, most recent on 9/11/2024

RE: [Solved] 24 version Burn DVD etc.

@Paul-Holloway Welcome to the Magix users forums. When you enter the Burn pages of the app you will see the DVD Menu screen (which you can change to suit). If you right-click on the menu image you will see two options, "Simulate DVD action" and

Music Maker

3 answers, most recent on 1/17/2026

RE: NO DOWNLOAD MUSIC MAKER 2025 PREMIUM

I've tried absolutely everything: changing DNS, sharing the network from my phone, running the drive as administrator, and setting Windows 8 compatibility. and of course I turned off the firewall. I even tried transferring files from my previous

Music Maker

4 answers, most recent on 1/14/2024

RE: [Solved] From Beginning Despite "Spacebar Stops At Current Playback" Checked

@Jason-Cobham If clicking on the icon (per @SP.) didn't work, try right-clicking, and select one of the [Shift + ...] items from the dropdown menu. Does that change things?

SOUND FORGE

12 answers, most recent on 3/27/2024

RE: [Solved] [Solved] SoundForge 17.0.2 crackling

I resolved the crackling sound issues on my Windows 10 system using Sound Forge 17.0.2. I navigated to Preferences > Audio and set the Playback buffer to 0.9. This effectively eliminated the crackling sounds after a system restart. Initially,

Photostory

15 answers, most recent on 1/28/2026

RE: 2026 Manual doesn't agree with program - Split Photostory, etc.

@doane Hi . . . . DVD writer is not Bluetooth capable . . . . To clarify, Bluetooth is a format of wireless communication between devices, eg mobile phone/ear buds mouse/computer. Blu-ray is a disc format. . . . . anyway to use a custom menu image

Music Maker

2 answers, most recent on 7/13/2024

[Solved] Playback error/red line/bar - Does not move.

Hi! I have a problem. The vertical red line doesn't move during playback and I can't draw out the yellow line either, it just turned into a yellow square. It only moves when I click the right and right left arrows. I've already restarted Music Maker