Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@oleksandr-k Hi, The information about how to contact support is hidden. Very strange practice, I think No, it's not hidden. Click on Support at the top of the forum and follow it through to the end where you complete the form for the ticket. Always

Photo & Graphic Designer

5 answers, most recent on 1/28/2022

RE: Rename page doesn't work

@oleksandr-k Hello, Welcome This is a user to user public forum, so therefore your issue cannot be fixed unless you contact support or read this post here. Stephen Forum Moderator Thank youThe information about how to contact support is hidden.

Photo & Graphic Designer

3 answers, most recent on 1/30/2022

Templates gone after fresh installation

Hello everyone! I do own Photo & Graphic Designer 16 Steam Edition for a while now and i am using it frequently. Unfortunately i had to do a clean installation. Now all the standard templates are gone (even the ones i usually had when i

Xara Designer Pro

20 answers, most recent on 2/12/2022

RE: refund required due to false promotion of cost.

@Andy-Hamdorf The site shows the price in Australian dollars https://www.magix.com/au/photo-graphic/xara-designer-pro/ and it's currently much higher than $59. Maybe you got lucky and bought in in the wrong shop? You can try to refund it by

Other products

2 answers, most recent on 1/19/2022

RE: wrong software

@James-boutwell Hi . . . . purchased movie studio platinum with xara photo & graphic designer at best buy . . . . What does your order confirmation/receipt say you bought and did you get a redemption code from Best Buy? Did Best Buy give you a

Other products

2 answers, most recent on 1/19/2022

wrong software

I purchased movie studio platinum with xara photo & graphic designer at best buy, when I downloaded from here I received the photo designer and a music player program not movie studio platinum, best buy would not take it back would like to

Xara Designer Pro

One answer, on 1/17/2022

Xara Designer Pro has stopped working

For reasons I don't understand my xara Designer pro v.18 has stopped working. When I open the program it starts with the opening window but then it starts to loop and nothing happens. I have tried uninstalling and then reinstalling from my account

Movie Studio

8 answers, most recent on 1/15/2022

RE: Old user who just upgraded to Movie Studio 2022 suite

@Former user Hi, Vegas Movie Studio 17 (VMS) was a subset of Vegas Pro. Vegas dropped it at that point to concentrate on Vegas Pro. The quickest solution for Magix was to try to get VMS users to go to MEP and created a version of MEP that could

Photo & Graphic Designer

No answers, created on 1/13/2022

i can no longer drag images in to the open prg.magix photo&graphic des

after a restoration of window 10 i am no longer capable to drag an image from a file in to the open program magix photo & graphic design what can i do to correct the problem, thanks ,best regards, Will Petralli

Photo & Graphic Designer

4 answers, most recent on 1/10/2022

RE: Popup ads when exiting program

I don't have either of those apps showing up there, running Windows 10. Typed "magix" in the search box, nothing, tried with just "connect" or "cloud" and that didn't bring anything up either. "xara" showed designer 9 and 10, Photo & graphic

Movie Studio

8 answers, most recent on 1/4/2022

RE: Blacking out reflections in video

@jak.willis @CubeAce @Former user Hi all, The best solution, in my opinion, would be to use Xara Photo & Graphics Designer or Xara Designer Pro X from within MEP as I show in my tutorial on making masks with Xara for MEP. Because of the rapid

Web Designer

5 answers, most recent on 12/31/2021

RE: Updating websites using Designer Pro X (latest version)

@Larry-Maloney Hi, Please, it's Magix with an x, not Magic with a c. Your time would have been better spent reviewing what is shown on the websites. From Xara.com - Xara Designer Pro+ - Compare the applications: Scroll down on the page to the

Web Designer

5 answers, most recent on 12/31/2021

RE: Updating websites using Designer Pro X (latest version)

BrownJ2, Agreed, buying "Web Designer Pro" would be redundant, but if it has a better manual I would spend fifty-plus dollars just to get the manual dedicated to web development only. I still want to know if the Web Designer manual has more content

Web Designer

5 answers, most recent on 12/31/2021

RE: Updating websites using Designer Pro X (latest version)

@Larry-Maloney Hi, Xara Designer Pro X (XDPX) is the combination of the 3 Xara programs - Photo & Graphics Design, Web Designer Premium and Page & Layout Designer. If you have Xara Designer Pro X, that is all you need. Getting a separate Web

Video Pro X

6 answers, most recent on 12/30/2021

RE: VPX running in bootcamp partition on a PowerMac workstation?

Hi. The first thing I noticed is you are a much longer Magix user than myself so I'm not sure I'm worthy of replying 😂. Personally I would question the wisdom of such a move or experiment with a program designed to work well with higher level nvidia

Photo & Graphic Designer

10 answers, most recent on 12/28/2021

RE: Error msg. -14. Can't activate upgrade.

Hi John, As so often is the case when a person gets a new program there are so many questions. I should have been more patient about the workings of the software Photo & Graphic Design. I didn't use it much so I wasn't aware of all of the

Movie Studio

57 answers, most recent on 2/10/2022

RE: Creating a Section in MEP2022 21.0.1.104 (Post now includes 119)

Greetings, Reading the last few posts here has reminded me that I've not had a reply to my support request about this and on checking I never received a confirmation email. I can only assume that I did something wrong as I normally do get a reply.

Xara Designer Pro

3 answers, most recent on 12/20/2021

RE: Erase / heal buttons missing

@Elsabe Hi and welcome to the forum. . . . . Xara Web Designer Prenium - after installing the Erase / heal buttons is missing - its even missing on the Button Pallet . . . . Assuming you are referring to the Magic Erase and Photo Heal tools, Web

Xara Designer Pro

One answer, on 12/17/2021

RE: Product confusion

@Meesha-Kropp Hi Meesha, Yes, it's rather confusing. Xara Designer Pro X (XDPX) is the program. 365 was a nomenclature that Xara/Magix used because, with a new purchase or payment for an upgrade, you got the Update Service for 365 days. The Update

Movie Studio

30 answers, most recent on 12/17/2021

RE: Intel Graphics Drivers Advisory

"The same can be said for the Intel GPU and its ability to use the latest Direct X 12.1 for calculating the video encoding when exporting" I'm guessing a lot depends on specifically DirectX12 with regard to MEP (as John pointed out). The solutions

Movie Studio

5 answers, most recent on 12/14/2021

RE: errors when pasting effects to video section and on some other effects

@johnebacker From the specs and the settings above indicate the the program cannot find a suitable GPU for hardware Acceleration are the only option CPU and Microsoft Warp? Yes the only options are CPU, Microsoft Warp and video card. The K4200

Movie Studio

5 answers, most recent on 12/14/2021

RE: errors when pasting effects to video section and on some other effects

@DinuA Hi . . . . I consider I have a powerful machine and video card that can handle video processing, but when adding effects, transitions and what not, that's when the program doesn't handle it well. With or without the "smooth playback" the

Movie Studio

28 answers, most recent on 12/12/2021

RE: Udate for 21.0.1.107 keeps freezing up

Hi Ray Quite why this is RTX 2060 specific according to the image is puzzling. Reading through the PDF, unless I have missed something, the only ' adverse issues', apart from those listed as known issues, that are going to affect some users are