Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

Thank-you Johnebaker and Cubeace for getting back to me on my post. Johnebaker, you described my error in process, basically i was not paying attention to whether or not I had a track filled beneath the 'preset image'. i figured that out after a bit

Music Maker

10 answers, most recent on 1/26/2025

[Solved] Chorus VST Effect plug in won't load

Ever since downloading the newest update to Music Maker 2024 , I am unable to pull up or apply the Chorus Effect plug in for any of my tracks. When I click on it, the "ChorusFlanger" option comes up-but that's something completely different, and not

Sequoia

20 answers, most recent on 3/17/2025

[Solved] Sequoia 17 Customer Service

I have a ticket open with customer service and have not had a response back in days on helping me to resolve my issue.

Movie Studio

2 answers, most recent on 6/11/2024

RE: [Solved] I can not install Studio 24 that I purchased on 1/27/24

@JA-Conzen Hi The 1603 error means the run permissions or Temp folder access permissions on the computer are incorrect, usually caused by your account setting being corrupt, this can occur after a Windows update not resetting the account correctly,

SOUND FORGE

2 answers, most recent on 6/2/2024

RE: [Solved] software claim no internet, when there is no problem with my internet

@Gary-Burton3184 Maybe your firewall is blocking the connection? Try to disable Windows Defender temporarily or try to run Sound Forge as administrator by right clicking on the program icon. Is TLS encryption enabled on your

Photostory

5 answers, most recent on 1/27/2025

RE: [Solved] adding photo's

@LJ-Kearney Hi Which version and patch version of Photostory are you using - see under Help, About... to get this information ? . . . . adding photos on story wall .... when i add photo's it adds before the last photo? is there a setting that

Movie Studio

One answer, on 12/5/2025

RE: [Solved] Codec Magix

@Daniel-Richardet Bienvenue sur les forums d'entraide Magix. Ce forum n'est pas un moyen de contacter l'équipe Magix et les données confidentielles, telles que vos numéros de commande et de série, ne doivent en aucun cas y être publiées. C'est

Movie Studio

2 answers, most recent on 6/11/2024

[Solved] I can not install Studio 24 that I purchased on 1/27/24

Error 1603 RE: C++ tried purposed fixes, no luck want refund how do I get it?

Video Pro X

13 answers, most recent on 10/6/2024

[Solved] Source audio problem editing footage from Pana GH6

Hi all.I am having problem with the audio on the footage that I shot with my Panasonic GH6. I was unaware that the camera saved 4 different audio channels. I use Rode mic and it seems to be recorded to channel 3. Native mic records to channel 4 but

Movie Studio

9 answers, most recent on 6/17/2024

RE: [Solved] Upgrade problem

@Steven-Burns Hi, this is a user forum not Magix support, someone will give you the relevant details if you still want a refund but.. Movie Studio Ultimate is Movie Studio 25 Suite but with added 'extras' & it is is only £89 here for the

Music Maker

12 answers, most recent on 6/25/2024

RE: [Solved] MM 2025 Upgrade, 20 free Soundpools

Thank you both! Before I saw your replies, I thought nobody was going to answer so I opened up a support ticket (There seems to be no way to just ask Magix a simple question without opening a ticket, i.e. do I get to pick the soundpools or not?) and

Movie Studio

3 answers, most recent on 5/30/2024

[Solved] Creating my own bare metal PIP and not using the program

Someone told me a while ago how to create my own PIP and where / how to place it within the main picture. scale the size of the PIP...etc While i am still looking through my old posts could someone tell me again just in case I cannot find the post.

Other products

3 answers, most recent on 1/2/2024

[Solved] This is EDM, This content can be activated directly in the Producer Pl

I bought the update for Samplitude Pro 8, then, within the promotion (299 USD) included several libraries or vouches to acquire samples. Some of the promotions included: "This is EDM", but it does not exist on Producer Planet. I bought this

Other products

One answer, on 10/20/2024

[Solved] Please expand your products for wider use!

Hello friends, I am writing to request you! I understand that your policy is to acquire outdated software and companies, but if you do not have the ability and desire to revive them by updating the versions and GUIs, then please at least consider

Video Pro X

2 answers, most recent on 11/21/2024

[Solved] Can I lock in very small clips in their timeline?

Hello.. VPX Vers 17.0.3.68 (UDP3) 8447 KA3 I am trying to multi edit 5 cams but some of the clips are extremely small and I would like to lock them in position if I could do that. As there are many of these tiny clips, can I lock each one as I

Movie Studio

4 answers, most recent on 8/19/2024

[Solved] GPU is deactivated in export to MPEG4

Hi! My problem is the message: "Please update your graphics card. Hardware encoding has been deactivated". The message appears when trying to export a 360 movie from the GoProMAX2 project (a project based on 5.6k HEVC movies) to MPEG4 format. My

Video Pro X

11 answers, most recent on 1/10/2024

[Solved] Program refuses to make chapter menus.

Hello, I am running the trial for Video Pro X15 now and I am happy about the rendering speed. However, there is a problem: When I place chapter markers in the timeline which I plan to use for the menu of the Blu-Ray I am creating, the program never

Movie Studio

5 answers, most recent on 2/14/2026

[Solved] No My Products shown in my account

I have replaced my PC and want to download my Movie Studio 23. However when I follow the instructions and sign into my account there is not a 'My Products' to enable me to download. How can I download without that.

Music Maker

One answer, on 3/25/2024

RE: [Solved] Commercial use of VST instruments bought in Store of Music Maker

@HumbertoEiti-Kawai Everything you compose yourself with the virtual instruments can be used commercially. The only thing you cannot use are the example melodies that are added if you load an instrument onto a track. The licences you are mentioning

SOUND FORGE

3 answers, most recent on 4/9/2024

[Solved] Can't get audio play from Sound Forge

This is a first. I am not getting Sound Forge to play any audio. All audio on my computer works fine, only happening in Sound Forge. There seems to be a new part in the SF Setup that I don't know about. Thanks

ACID

19 answers, most recent on 10/30/2024

RE: [Solved] 24 bit and 32 bit WAV files vs. ACID

I had to record in 24 bit, and it didn't let me 'sleep'. It should work. I got in touch with Magix support and they also told, it should work to record in 24 bit. We were trying to figure out together, what can cause the problem. Tried different

Music Maker

One answer, on 4/3/2025

[Solved] Bars, Stretching and Time Signatures

Hello! I'm experiencing an issue in Magix Music Maker 2025 Premium that I do not know how to solve. I'm hoping someone here has some insight. Here's what's happening: I work primarily in MIDI. I don't generally use loops or do recordings. I've

Movie Studio

7 answers, most recent on 2/11/2024

[Solved] Is there a social media subscribe template/lower thirds text?

I have Movie Studio Suite 2024 and I've looked in the store, Producer Planet, all effects and templates with the software and can not find any social media subscribe templates or lower thirds text objects/effects available. Am I missing something,

Samplitude

5 answers, most recent on 4/1/2025

[Solved] problem with volume control for virtual instruments

Samplitude Music Studio 2023, running on Windows 11. I've run into this problem a couple of times now in my current project - if I use the track volume slider to lower the volume on a track with a virtual instrument, even just by a little bit, the