• ACID

  One answer, on 9/19/2024

  Serial Number????
  Hi I bought Vegas on a 365 and I also recieved Acid etc. However, when I log onto Acid 11 it states I only have 2 days left on my licence despite pressing the check licence button. Have I missed something because I am on a pay monthly subscription.
• Off topic

  163 answers, most recent 14 hours ago

  RE: Magix support has not responded to support tickets for months
  @Craig-milne Please do not post confidential data, like your Support Ticket number, to this public, user to user forum. I have edited your post to remove it. If you read the whole of this thread you will see that Magix staff are aware of the problem
• Music Maker

  2 answers, most recent on 7/13/2023

  [Solved] magix music maker 2014
  I am having issues with both finding the serial number for the hybrid keys & izotope serial number one as well. where do i find it since i bought this version of the music maker directly from magix as a download only?
• Movie Studio

  16 answers, most recent on 1/31/2025

  RE: New Blue Essentials GPU Support aktivieren (Magix Video Suite 2025)
  @CubeAce  I used VPX rather than MMS which is supposed to be a little easier on the system and yet still it is far from usable. I wonder if it runs any smoother with Vegas? On my system, it appears the problem rests with VPX/MMS rather than the
• Movie Studio

  44 answers, most recent on 9/12/2025

  RE: some objects cannot be moved on the timeline. Others can...
  @Alfns Hi Thanks for the images, everything looks OK. Where is the audio for the video clip, is it still attached to the video? A bit of a long shot, try the following: Deselect the track 2 header, it should normally be grey  Move all the media
• SOUND FORGE

  11 answers, most recent on 4/19/2025

  RE: SF Pro 18 Annoyances, Fixes?
  What is the last version of SFP to not have the new OVERVIEW data window version that never goes away? I love 12, which doesn't have it. I want to use the newest version closest to 12 that I can find. Also, how can I use my Izotope plugins from 18
• Movie Studio

  3 answers, most recent on 10/21/2025

  The program Magix Video de luxe 2026 will not start
  I bought Magix Video de Luxe 2026 yesterday. I downloaded it and activated the program with the code I received. The program worked fine right away, but then suddenly what was on the right side of the screen disappeared. I closed the program and
• Samplitude

  3 answers, most recent on 5/16/2024

  [Solved] ProX 8 - unable to hear live mic track.
  I use a Presonus Firestudio Mobile interface, which has worked well for several years now, on an updated Windows 10 Pro machine.The Processor is an i5 with 16Gb of RAM.Pro X8 is the Samplitude s/w and I think the version number is 19.1.3.23431 (DP3)
• Movie Edit Now

  16 answers, most recent on 10/22/2024

  RE: Cannot Open Video Files Recorded With OBS In MAGIX Movie Edit Pro 14
  @Grimbles Hi . . . . how would I find out what the bit version of MEP 2014 is? When I look at it in the task manager, I do see 32-bit next to MAGIX Movie Edit Pro 14 in parenthesis . . . . To find the version number of the program, from the Task
• Audio Cleaning Lab

  14 answers, most recent on 3/4/2025

  RE: saving to MPEG 4
  @jamesglynn Hi . . . . my save titles were too long but even reducing the titles to one word "test" . . . . Is Audio Cleaning lab 4 running as a trial version, ie not activated with a purchased serial number? If so the movie length that can be
• Photostory

  3 answers, most recent on 10/17/2023

  [Solved] After upgrade was installed I got an error message
  I purchased an upgrade to my MAGIX program on October 15, 2023. My registration was accepted. On October 16 I successfully downloaded the software to my PC. When I tried to open the program I successfully entered my serial number but when I tried to
• Movie Studio

  25 answers, most recent on 10/8/2025

  Issues with MAGIX Video deluxe 2026 Plus
  Hello again! I am back, plagued yet again with technical issues! Figured I'd just pop in and see if these are known issues, or if anyone else is experiencing them, or if there's already a solution...   Number one, I'm having problems with my tracks.
• Movie Studio

  2 answers, most recent on 9/28/2024

  RE: video deluxe deluxe 2025 premium /movie studio 2025 suite.
  @renita-m Hallo Renita, You can find your P3-serial number in My Account / My Products. Do the following: go to: https://www.magix.com/us/support/my-service-center/ (login required) click on: My Products now find the program for which you want to
• Music Maker

  2 answers, most recent on 2/6/2024

  RE: [Solved] Pitch Bend / Guitar Slide Effect for MIDI Notes
  @FirstAidChris Your MIDI editor window is too small to show additional controller buttons. Make it larger or undock it and use it as a separate window. You also have some baked-in bending if you switch the playing style of the guitar with the yellow
• ACID

  13 answers, most recent on 12/31/2024

  RE: My Acid 11 Error code 14
  @Gunter-Bubleit What doesn't work? Are you getting an message entering your serial number in the website above? Are you getting a different installer than Acid 11? If you only get a Vegas Installer then you have the wrong serial number, like the
• Movie Studio

  One answer, on 5/26/2026

  Mixdown showing hardware acceleration deactivated in Movie Studio 2024
  Hello,at first i wanna say i did see - https://www.magix.info/us/forum/hardware-encoding-for-mpeg-4-export-stopped-working--1329535/Tried solutions from it but nothing helps.1. switch cpu/gpu encoding2. reinstall3. remove magix folders from
• Video Pro X

  19 answers, most recent on 6/28/2024

  RE: [Closed] how to reach sales department
  seems to be the way these days, no proper phone number, and if you do find one you can be pressing numbers and get no where then be on hold for hours. it's all about the money. quick to contact you and send you the latest upgrades and features. then
• Audio Cleaning Lab

  3 answers, most recent on 10/7/2023

  RE: [Solved] Sound Forge Cleaning Lab 4 - id3 tags Do Nothing
  I finally discovered there is a CD Text checkbox on the Create CD dialog. So, the product does support CD Text. If you complete the id3 tags, then they will be written to an audio CD. Many PC players won't show the tags, but if you press the Text
• Music Maker

  4 answers, most recent on 5/21/2026

  RE: Beatbox not working
  @Elliott-Mitchell Hi Are you running the trial version of Music Maker? If so, the trial version has limited features, audio export codecs and instruments, these become available on purchase and activation.to the full version. If not, is the program
• ACID

  13 answers, most recent on 12/31/2024

  RE: My Acid 11 Error code 14
  @Gunter-Bubleit Please be aware that these are public forums and confidential data, like serial numbers, should never be posted here. Hence I have edited your post. No-one who posts here is a Magix employee; you need to email infoservice@magix.net
• Samplitude

  No answers, created on 6/14/2024

  I Found Out The Way You Apply Reverb/Echoe
  So What I Found Out On Samplitude X8 Was The Reverb/Echoe is Set On Bus And You Have to Know what Numbers to put into echoe/Delay and for Reverb Use Essential plug In Same as Echoe Plug In Set Your Numbers And It’s apparent The New Magix SampX8 is
• SOUND FORGE

  9 answers, most recent on 7/1/2024

  RE: Sound Forge Pro 11
  Yes but that is not necessarily the one I used when i originally bought SoundForge. I have kept upgrading over the years but that is the email I log into my account that shows SoundForge Pro 11, serial number and registration date. Do I have to
• Video Pro X

  12 answers, most recent on 4/23/2025

  RE: Media Pool - Display options (backup Program settings)
  @Can-Dive I found an easier way to change the default Media Pool display mode without resetting everything else (for VPX15 in my case). Look for the [ExplorerV3_Tab0] section in the .ini file. If, for example, you want to set the default display
• Music Maker

  10 answers, most recent on 3/22/2024

  RE: [Solved] Support links are redirecting me to Forum instead. Serial Number prob
  @Eleyan For Music Maker 2021 and newer versions you simply install the Free Edition from Magix.com and login with your e-mail and password. It's not necessary to enter the serial number a second time. Besides that, there could be server problems at