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Hi John, Same issue- MMM crashes after a couple minutes with error report MuMa. PC dets - Z590 MB, I5-11 cpu, RTX3060 gpu, 16GB ram, windows 10 OS, 1TB storage. 3 drivers - NVIDIA High Definition Audio, NVIDIA Virtual Audio device (Wave Extensible)

Movie Studio

16 answers, most recent on 8/12/2024

RE: Insanely stupid question - Graphic overlay

Thanks to everyone who chimed in. The final result is that the .png file was not transparent even though it was transparent in photoshop. The issue was that I did a save as .png versus export and click transparency. Ultimately the text box and red

Movie Studio

6 answers, most recent on 12/4/2024

RE: Custom Buttons on BluRay Menus Throw Errors on Menu Encode

Sorry to say that suggesting I get out of print software and then not really addressing my post is not very helpful. I am in the midst of trying to hack my custom buttons into a copy of a default template since the very act of adding a button makes

Movie Studio

5 answers, most recent on 9/7/2024

RE: Error code: CopyToAdapter keeps popping up. I can't find a fix.

@Tony-Rapisarda Hi In addition to @AAProds request 'exactly what version of Movie Studio' Your signature states: . . . . Video deluxe plus, 2023 Suite - 2024 Suite . . . . You should not have both versions installed, if you updated from VDL 2023 to

Audio Cleaning Lab

11 answers, most recent on 2/24/2026

RE: Need 2 files from Audio Cleaning Lab 10 cd distribution

@clement5 Ok, I don't know if SFACL4 still has DX plugin compatibility. Likely not. Can this tool help you? https://craiganderton.org/how-to-use-dx-plug-ins-with-vst-only-daws/ https://www.xlutop.com/buzz/zip/dxshell_v1.0.5b.zip ACL had a very

Video Pro X

18 answers, most recent on 6/29/2025

RE: Magix Capture - Standalone program

@CubeAce @Gid Thanks for your feedback. @Gid because you don't play games, I investigated further and resolved my issue. The error had nothing to do with games but the settings on my Lenovo Legion laptop. There are a number of Hybrid GPU settings on

Video Pro X

22 answers, most recent on 5/10/2025

RE: [Closed] Crash Log does not open

@Can-Dive Hi, You are missing the point of the exercise. As per the OP, I need someone to confirm that in VPX16 they cannot open the Crash Log. To test this, one needs to crash the system first. Sorry, I forgot to mention that I did try it, it

Movie Studio

16 answers, most recent on 8/20/2025

RE: Unable to install proDAD VitaScene V5 PRO in Video Deluxe 2026 Premium

@Bernardo-Sala Hi . . . . I get an error but it keeps installing . . . . Did you change the location where the effect is installed, it should be in the folderC:\Program Files\proDAD\Vitascene-5.0 ? If not then close the video editor, uninstall

Movie Studio

46 answers, most recent on 4/10/2025

RE: Stereo not supported - burning disc

Thank you john for the suggestion. I exported a file as suggested and I was able to export it as H.264, on the 'edit' screen, importing that file back into MMS 2024 still throws up the same message in the 'burn' screen. I was also able to export via

SOUND FORGE

10 answers, most recent on 10/11/2025

RE: MP3 files skipping / glitching when opened ...

@Bill-Fike If I understood you correctly, this also happens with pure WAV files? That's odd. You can try to reset the program settings under the File menu. But I'm not sure this will help, because it happens both in Sound Forge Pro 16 and Sound

Audio Cleaning Lab

14 answers, most recent on 4/25/2024

RE: Audio Cleaning Lab 4 - Changing Default VST's

@browj2 Hi John, thanks for confirming the default issue. Sorry you had to go through so many ini files without coming up with a solution. I will definitely log a Support ticket with Magix. Regarding the jumpy playback in SpectraLayers, I can

Video Easy

One answer, on 4/17/2024

Error activating Magix Video Easy it keeping asking for serial number

Hi there, I needed to reinstall Magix video easy on a computer, we have the correct serial number, first time it asks for the serial number and after validation it's says ''the program has been successfully activated'' but this does not save the

Audio Cleaning Lab

No answers, created on 1/27/2025

Is it worth reporting problems with Audio Cleaning Lab 4?

I am struggling hard to love the program. So far all I get is error messages or features that don't work how I'd like. It's coming across not so much like a program with bugs as a collection of bugs with added programming to hold them loosely

Movie Studio

84 answers, most recent on 8/5/2024

RE: Linking "videos" or "projects" question

@Eric-Elliott BTW, Put down the manual, learn by trial & error, a lot of this really is simple. what you have been told & shown in all your posts & comments is maybe only 15-20 things. & 5-10 of those things is all you need to edit

Movie Studio

2 answers, most recent on 12/11/2024

RE: Error Code: No Valid Bouncing Range

@Sang-Oh, @AAProds Hi . . . . . Error Code: No Valid Bouncing Range . . . . The error message would suggest you are using Vegas Pro or Vegas Movie Studio 17 or earlier, in which case you have posted in the wrong forum. At the bottom of this page

Audio Cleaning Lab

25 answers, most recent on 11/4/2025

RE: Open GL driver error

OK folks i do appreciate your help and i'm sorry to keep posting things about my issues because the magix software still works OK despite the open gl error messages i get when i launch the program but I'm attaching the read out from a open gl

Photostory

11 answers, most recent on 1/7/2024

RE: [Solved] SOS!!!!

@teresa-l Hi and welcome to the forum. We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please

Music Maker

12 answers, most recent on 11/29/2024

RE: Music Maker PREM2024 Crashes trying to load "Welcome To Music Maker"

@The_Banando I would guess it's a crash because of the graphics acceleration. If resetting the program settings don't help I recommend you check your Windows system. To do this, open cmd.exe as administrator (it's best to enter cmd in the Windows

Movie Studio

18 answers, most recent on 11/30/2024

RE: MPEG-4 codec problem

@JeromeJ-McIntosh Hi From the error message it looks like you are using One-Drive as your main Documents storage area. Movie Studio creates temporary and auto backup files which are written to the Magix folder in your Documents folder, however it

Movie Studio

11 answers, most recent on 6/22/2024

RE: Cannot install to a different drive than "C"

@Zoltan-Puskas Hi . . . . I have limited space on my C drive . . . . Is this a laptop and is the second drive internal? As @emmrecs has commented, the program can be installed on an alternative drive, however: The second drive should be an internal

ACID

12 answers, most recent on 9/7/2024

RE: ACID 11 Quits responding.

@Jared-Emery You can try to reset the program settings. Hold CTRL and SHIFT and double click on the program icon to start Acid. Keep holding CTRL and SHIFT until a small window appears that will ask you if you want to reset the settings. Maybe your

Photostory

30 answers, most recent on 2/25/2025

RE: How To Add Audio To Photostory Deluxe 2021 Slideshow

Thanks. Purely through trial and error I was able to import a musical track. Are you familiar with Photostory Easy? That is my only other experience with a slideshow builder. It was phenomenal and did everything I want to do. But it is no longer

SOUND FORGE

77 answers, most recent on 2/4/2026

RE: SFPro continually crashes - versions 14-18

Extra Information File: C:\Users\Steve Marshall\AppData\Local\MAGIX\SOUND FORGE Pro\18\dx_grovel_x64.log File: C:\Users\Steve Marshall\AppData\Local\MAGIX\SOUND FORGE Pro\18\vst_grovel.log Problem Description

Movie Studio

2 answers, most recent on 9/10/2025

Error in module mx dec mf audio x64.dll

When I try to play MTS file in plarinum.Movie Studio 2023 i get message Error in modul mx_dec_mf_x64.dllaudio and program chrashes. Can anyone help, please? This files are normally working in Vegas 16 pro and all other programs...