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@Alfns almost always finished the project by selecting "Burn-DVD-Encode in folder" My profuse apologies, I forgot about the "encode in folder" option.

Off topic

160 answers, most recent Yesterday

RE: Magix support has not responded to support tickets for months

@Steve-Jones3743 you appear to think being a moderator gives you licence to insult the users. I am wholly prepared to offer an apology to any user who thinks I have entirely unknowingly insulted him or her, so please give more details. Jeff

Web Designer

8 answers, most recent on 12/9/2025

RE: [Closed] login not recognised

Apologies for wasting everyone's time. I had an epiphany moment this morning and looked on Google Password Manager. This showed the actual email address I used at the time. In mitigation, I have changed ISP's since then. Anyway, all's working now

Movie Studio

5 answers, most recent on 11/24/2024

RE: [Solved] MS 2025 Can not install extra content

Thanks for all the replies. Apologies....doh! Did not actually read what was in the dialogue box.....Just assumed that a tick in the box was needed to 'verify' the package as being installed. Comprehension 101 <<< failsorry again and thanks

Movie Studio

31 answers, most recent on 4/16/2026

RE: Video deluxe 2026

Hi Al Updated new 'silent video uploaded, my apologies to anyone who has already seen the noisy video @CubeAce thanks for the heads up. . . . . no description is put onto the timeline object; . . . The description takes a few seconds to appear after

SOUND FORGE

16 answers, most recent on 3/18/2026

RE: Registration issues with Sound Forge 11

@Relayer74 With apologies, but I have removed the image you posted earlier since it includes your personal and confidential serial key which should never be posted to a public forum like this one. By showing it here you make it possible for

Movie Studio

90 answers, most recent on 1/13/2025

RE: Slideshow-Reducing photo length merges Audio track

@AAProds Ahh,yes,hmm. Only one cup of tea so far this morning. Apologies Al. AndyW

Off topic

160 answers, most recent Yesterday

RE: Magix support has not responded to support tickets for months

@Steve-Jones3743 you appear to think being a moderator gives you licence to insult the users. I am wholly prepared to offer an apology to any user who thinks I have entirely unknowingly insulted him or her, so please give more details. Jeff Is

Video Pro X

62 answers, most recent on 5/15/2025

RE: Should I choose Video Pro X or Vegas Pro?

Dear friends. Click here. https://1drv.ms/u/s!AjpnB4vXgWAxgmX1Nadq-F01bT3H?e=54RVfJ Because I hope I managed to change the settings. I apologize if I waste your time in this case.

Movie Studio

90 answers, most recent on 1/13/2025

RE: Slideshow-Reducing photo length merges Audio track

@AAProds Hi Al My apologies, I assumed, wrongly, that by 'audio track' it would be clear I meant 'the' audio track ie track 5. John EB

Samplitude

24 answers, most recent on 12/23/2024

RE: Extremely slow download speeds!

@W-Quinellipe-Zorn I didn't provide any screenshots. You are confusing my reply with the quote from someone earlier. My apologies! You are quite correct. Jeff

Off topic

10 answers, most recent on 2/6/2026

RE: Geen valideringscode ontvangen

I purchased the program with DVD at https://www.magix.com/nl/videobewerking/video-deluxe/ but I can now say that everything is resolved and I apologize for bothering you as the fault was mine. I thought I had received the serial number.But your

Video Pro X

165 answers, most recent on 4/10/2025

RE: [Closed] Website Observation

@Can-Dive Yeah, apart from this sentence in the middle Vegas Pro isn't mentioned. My profuse apology to you and Magix marketing! I should read more carefully!

Video Pro X

4 answers, most recent on 1/10/2025

RE: [Closed] Reduce Frame rate in Pro X 19

Thanks for your responses. I apologize for my error. I was referring to Vegas Pro 19! I will try John's solution (if it, in fact applies to my software) and see what happens. Again, sorry for the confusion! Steve

Movie Studio

66 answers, most recent on 1/29/2025

RE: The output formats are messed up in Movie Studio 2024

@clement5 Hi My apologies, for some unknown reason I ended up comparing 24 fps to 24000/1001. Thanks for the video update. John EB

Samplitude

24 answers, most recent on 12/23/2024

RE: Extremely slow download speeds!

@W-Quinellipe-Zorn I didn't provide any screenshots. You are confusing my reply with the quote from someone earlier. My apologies! You are quite correct. Jeff No worries, thanks!

Photostory

2 answers, most recent on 6/12/2025

RE: Error "Cannot prepare WAV header"

@Eleyan This thread is about Photostory and you are obviously using Music Maker so, although demonstrating a similar problem, is really irrelevant here. Hence your post has been hidden, with apologies. If you wish to ask for help with this from

Other products

32 answers, most recent on 5/30/2026

RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE

@Sorrento You have now created a second post which is wholly irrelevant to this thread. Hence it has been hidden. Please follow the advice you were given by @johnebaker following your previous post. Failure to do this may result in your access to

Video Pro X

9 answers, most recent on 1/22/2026

RE: Access violation error n NTDLL,dll

@rob1200 HI . . . . RTX version is 591.59 . . . . As there is no mention of a fix for the issues encountered with the 591.44 driver issue I would suggest you roll back to driver version 581.80. Are the UHD 770 drivers up to date, the latest version

SOUND FORGE

3 answers, most recent on 12/15/2024

RE: Cannot authorize Izotope RX

Thanks emmerecs I was really not paying attention, I apologize for the really trivial question: all the serial numbers were in the Magix email after the purchase.... Thanks anyway for your support, everything ok, authorized with Isotope Portal by

Other products

32 answers, most recent on 5/30/2026

RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE

@Ross-Abas Your posts have been hidden since this is the forum for Magix Video products and you are asking about Sound Forge! Please create a post in the Audio area of the forums in order to receive help from other users. Also, please specify

Movie Studio

3 answers, most recent on 10/15/2025

RE: Movie Edit Pro 2015 Plus on Windows 11?

Thank you for your very prompt response to my question and I apologize for my late response. I do have a new PC, but Dolby Surround and HEVEC are not codecs I use and my video card is Asus so I should be okay there. At one time I did upgrade from

Music Maker

3 answers, most recent on 9/30/2024

RE: [Solved] Feature queued for download forever

Hi, emmrecs, thanks for responding so fast (and apologies for me only answering now :-). I'm still rather new to MM (started running through the MM tutorials on your website), so I hadn't even noticed yet that it has a download tab. Anyway, here's