• SOUND FORGE

  38 answers, most recent on 9/16/2025

  RE: MP3 conversion glitches
  Hi Rick, thanks for that. I think it's unlikely that the Reaper setting you mention is causing trouble simply because this is a default settings page. I checked my PC in the studio (which is older and has been well tried and tested) and the WAV
• Music Maker

  12 answers, most recent on 11/29/2024

  RE: Music Maker PREM2024 Crashes trying to load "Welcome To Music Maker"
  @The_Banando Hi The error message shows you have a MUMA location error . Are you using and external audio device? If so, the issue is usually an interface ASIO driver mismatch, you must use the devices' driver, not the Magix ASIO driver. To fix
• SOUND FORGE

  77 answers, most recent on 2/4/2026

  RE: SFPro continually crashes - versions 14-18
  Jumping in here as I'm having much the same issue. I got a new Geekom IT15 mini PC with Windows 11 and installed Sound Forge Pro 18 on it. Like Steve, one of my tasks is recording audio from my turntable to the PC - sending the audio into the phono
• Other products

  One answer, on 9/16/2025

  RE: [Closed] Vegas21 crashes on startup(0xc0000005)
  @wang-ren Crashes in ntdll indicate driver problems. It could be your graphics driver or audio driver. Maybe try to reinstall those. Have you tried to restart the computer? Please select the restart option, not the Shut down option. Also try to
• SOUND FORGE

  4 answers, most recent on 3/18/2026

  Random Clicks/Pops and Audio Corruption in Sound Forge Pro 18
  I am writing to report a persistent and critical technical issue with Sound Forge Pro 18 that is affecting five (5) different studio setups under my management, all running licensed versions of the software. The Setup: CPU: Intel Core i7-12700 (12th
• Music Maker

  33 answers, most recent on 1/17/2025

  RE: magix music maker 2024 won't load past loading keyboard shortcuts
  Hi John, Same issue- MMM crashes after a couple minutes with error report MuMa. PC dets - Z590 MB, I5-11 cpu, RTX3060 gpu, 16GB ram, windows 10 OS, 1TB storage. 3 drivers - NVIDIA High Definition Audio, NVIDIA Virtual Audio device (Wave Extensible)
• SOUND FORGE

  2 answers, most recent on 10/24/2025

  Plug-ins not working
  Every time I try to load a plug-in I get an error message saying "Plugin does not support required connection." I have tried changing my audio driver settings in preferences and haven't had any luck. However, I did try a stereo flac file and the
• Music Maker

  12 answers, most recent on 11/29/2024

  [Solved] Music Maker PREM2024 Crashes trying to load "Welcome To Music Maker"
  I was working on a song in music maker 2024 premium, when I went to the audio efx track, the program kept crashing. I decided to uninstall and reinstall magix music maker 2024 premium. However, upon reinstalling, EVERY TIME it launches, it will
• ACID

  No answers, created on 6/20/2025

  Acid Pro 11 Suite on Windows 11 ARM
  Hi I'm testing Acid Pro Suite 11 on Windows on ARM. The app has installed and registered OK and so far I have successfully created and saved some projects using imported wave files only with no plugins. However, if I try to load a simple Acid Pro
• SOUND FORGE

  4 answers, most recent on 5/14/2025

  RMS Level
  New on Sound Forge 17, on Windows 11, with a Blue Snowball mike, drivers updated, recording an audiobook. My ACX check gives me an error only on RMS level. I can't find where to see any RMS level setting or adjustment anywhere. I see on this site
• SOUND FORGE

  3 answers, most recent on 9/11/2024

  Can not record anything on my new purchase of SF pro 17
  An error message comes up telling me 'An unsupported media type was requested' - HD Audio input 1/HD Audio input 2 does not support 44,100 Hz at 16 bits - the RealTek ASIO driver doesn't seem to support anything. When I try changing the driver to
• Music Maker

  2 answers, most recent on 4/3/2024

  RE: What can i do about this error code? Error:0xE043452 (KERNELBASE.dll)
  @adriandizyro This is an error in the Windows Kernel. Most of the time it's a driver error. I suggest you restart the computer and try again. Please select the Restart option and not the Shut down option. You can also try to change the selected
• Music Maker

  6 answers, most recent on 8/29/2023

  RE: [Solved] Crash with and without error on project load
  @Dhektiqa Hi Looking at the error logged you have a MUMA location error . If you are using an external audio device then there may be an external audio interface ASIO driver mismatch, in which case you must use devices driver not the Magix ASIO
• Music Maker

  10 answers, most recent on 7/4/2024

  RE: VST Buffer Error
  @Paul-Beaudoin Try opening the program preferences, select an ASIO driver as your audio device driver, then open the ASIO driver control panel and set the buffer size to something reasonable like 512 samples. Yes, I see the Low Latency ASIO driver -
• Movie Studio

  7 answers, most recent on 6/5/2025

  Worked fine …until app wouldn’t open
  Problem:  Application was working fine until it wouldn’t open one day.  Only see 2-5 seconds of a spinning blue circle then nothing. App does not show in processes.    Intel core 2 Quad Q8300 2.5GHZ, 8 GB Ram 1066 MHz, NVIDIA GeForce GTX1650 4 GB,
• Audio Cleaning Lab

  11 answers, most recent on 2/24/2026

  RE: Need 2 files from Audio Cleaning Lab 10 cd distribution
  @clement5 Ok, I don't know if SFACL4 still has DX plugin compatibility. Likely not. Can this tool help you? https://craiganderton.org/how-to-use-dx-plug-ins-with-vst-only-daws/ https://www.xlutop.com/buzz/zip/dxshell_v1.0.5b.zip ACL had a very
• Music Maker

  3 answers, most recent on 3/9/2024

  RE: Music Maker 2024 Premium edition KEEPS CRASHING
  @Crayyy Hi The MUMA location error usually occurs when using an external audio interface ASIO driver mismatch. If this is the case in Music Maker program settings the audio device must be set to use the external audio device's drivers not the Magix
• Music Maker

  33 answers, most recent on 1/17/2025

  RE: magix music maker 2024 won't load past loading keyboard shortcuts
  @SCOTT-CHAMBERLAIN Hi Late to the party on this one - the MUMA location error is known to be occur when an external audio device is connected to the computer due to an external audio interface ASIO driver mismatch. If you are using an external audio
• Audio Cleaning Lab

  3 answers, most recent on 4/23/2025

  RE: Cleaning Lab 4 does not play audio files when "Play" button is clicked
  I've used Cleaning Lab 4 and previous versions for years without issue. I installed a new copy on my new computer and it seems to perform normally (loading audio files, etc.) up to a point, but will not play the file and the program seems to freeze
• Rescue Your Videotapes!

  One answer, on 3/7/2024

  Latest driver for Video easy Rescue Your Videotapes! (Version 9.0)
  Can anyone provide me with a link to the latest driver for Video easy Rescue Your Videotapes! (Version 9.0)? I installed the application with no issues and when I press play on the VCR, I can see the video in the preview window and hear the audio.
• SOUND FORGE

  42 answers, most recent on 5/28/2025

  RE: Batch Processor Crashing
  @johnebaker Ok, this is definitely on my end. Right now we have exhausted so many options that Gemini thinks my wifi adapter is feeding windows incorrect info, causing it to think it can't connect to its metadata server, causing a metadata staging
• ACID

  5 answers, most recent on 6/25/2024

  RE: ACID products in Windows 11, Music Studio 11 vs Pro 10 vs Pro 11
  Well, my own Windows 11 trials today are: AMS11 installs fine and seems to work, but refuses to update to the newest version with repetitive 2013 C++ installation errors. I tried the solution elsewhere in forums to clear them out and let it install
• Music Maker

  5 answers, most recent on 11/27/2023

  RE: Music Maker 2024 Premium crashing on PC
  @Crayyy Hi The MuMa location error usually occurs when using an external audio interface and there is an ASIO driver mismatch. If you are using an external audio interface, and @SP. suggestion does not work, try changing the Music Maker ASIO option
• SOUND FORGE

  15 answers, most recent on 5/23/2024

  RE: New Install of SF17 and problems
  My earlier posts dealt with the fact that I could not see anything in Options/Pref/Audio/Record but error-error-error. There was nothing to let me record anything coming into the computer (Windows 11) using SF 17. I tried all the earlier excellent