Acid Pro 10.0.6 Very serious bug still not fixed. Workaround.

Simon-W wrote on 6/22/2022, 6:47 AM

I downloaded and installed version 10.0.6 as soon as it became available today. My first test was to see if the bug had been fixed where if you add a new FX plug-in on a track it causes previous FX plug-ins added on the track to lose their settings. This bug renders the program unusable for any serious work so I sincerely hoped I was going to find it fixed at long last - but no it is not fixed. Frankly, I think it is an absolute disgrace that the company has left users of their software having to cope with such very serious and basic bugs for so long. These destroy our enjoyment of the program and render it nothing more than a nuisance. I can't tell you how very upset and disappointed I am today. What is wrong with these MAGIX people that they do not understand the responsibility and duty they have towards us, the end users, to give us a properly working program?

Update 24 June 2022

I logged the FX problem with support and received a very prompt reply notifying me that there is a workaround which I was not aware of. To add additional FX plug-ins to a track we can use the Plug in Manager (View/Plug-In Manager) and drag the required plug-in onto the track header. This approach does not impact on the settings of previously applied plug-ins on the track. I have tested this and it works. Many thanks to Ralf in MAGIX Support for this information and to Xoc for a more detailed explanation. (See Xoc's post below.)

 

 

Comments

sheppo wrote on 6/22/2022, 9:03 AM

Yes. Agreed. Annoying this obvious bug has not been fixed in this update.

<positivity hat=on>

we are however getting updates for AP10. That's a good sign, and signifies the Acid development team getting back up to speed with bug fixes. Let's hope the next update for AP10 starts to work through the list of bugs identified by the community in the stickied thread.

</positivity hat>

Djronrella wrote on 6/22/2022, 9:08 AM

Tried 5 times to update new Major Program Update 7 times!!

This is all I get! Yikes @sheppo

Wow

mystery-man wrote on 6/22/2022, 9:43 AM

1st, Simon-W, HEAR HEAR !!! Before I download this, has anyone noticed the stability issues improve? I notice the fx bug wasn't addressed. Well, it's a start. Cheers...........

Update, I began the update down load. So here is the list of 'fixes' for this update (see pic) I now question the actual bug fixes in this update.in fact I question this update, There's nothing in this list that seems to improves the performance of AP10.

Update 2.0, Have run AP10 through a few(6) projects and it's only frozen up 5 times...I guess that's an improvement....to be continued....

Yelandkeil wrote on 6/22/2022, 12:25 PM

Where can man download this 10.0.6.9?

Thx.

ASUS TUF Gaming B550plus Bios2803: 
*Thermaltake TOUGHPOWER GF1 850W 
*ADATA XPG GAMMIX S11PRO 512GB4sys + 2TB4data 
*G.SKILL F4-3200C16Q-64GFX 
*AMD Ryzen9 5950x + LiquidFreezer II-240 
*XFX Speedster-MERC319雇佣兵-RX6900XT + AdrenalinEdition 22.5.1 (WHQL) 
DPort: 2xSamsung-LU28R55 10bit4k60Hz 300cd/m²HDR10 
ALC1200+Realtek 6.0.9360.1 Analog: ROCCAT Kave 5.1Headset/Mic 
ALC1200-TOSLINK: Samsung HW-Q60T 5.1 Soundbar?
USB Input: IK Multimedia iRigKeys MIDI24 
USB Device: Ultron CardReader/Writer 

Windowspro 10.0.19044.1889 
DirectX 12_2 Ultimate, Direct3D11Package installed 
OpenGL 4.6.14800 Compatibility Profile Context Version 22.5.1 30.0.15021.11005 

Vegaspro20 + Handbrake/XMediaRecode + DVDArchi7 
Acidpro10 + SoundForgpro14.0.0.65 + SpectraLayerspro7 
K-LitecodecPack1662 (MPC Video Renderer for HDR10-Videoplayback) 

mystery-man wrote on 6/22/2022, 1:48 PM

Where can man download this 10.0.6.9?

Thx.

If your computer is on-line then it should tell you that there is an up-date. However you may need to have 'Use Newsfeed...etc' checked in 'Preferences' for it to automatically inform you. Cheers

Yelandkeil wrote on 6/22/2022, 2:02 PM

Online, checked since the installation - manually checked online update many times, nothing.

I even went to my account and downloaded the installer, but the newest is still 10.0.5 B38.

Confused - possible reason: Location Germany?

Thanks anyhow.

ASUS TUF Gaming B550plus Bios2803: 
*Thermaltake TOUGHPOWER GF1 850W 
*ADATA XPG GAMMIX S11PRO 512GB4sys + 2TB4data 
*G.SKILL F4-3200C16Q-64GFX 
*AMD Ryzen9 5950x + LiquidFreezer II-240 
*XFX Speedster-MERC319雇佣兵-RX6900XT + AdrenalinEdition 22.5.1 (WHQL) 
DPort: 2xSamsung-LU28R55 10bit4k60Hz 300cd/m²HDR10 
ALC1200+Realtek 6.0.9360.1 Analog: ROCCAT Kave 5.1Headset/Mic 
ALC1200-TOSLINK: Samsung HW-Q60T 5.1 Soundbar?
USB Input: IK Multimedia iRigKeys MIDI24 
USB Device: Ultron CardReader/Writer 

Windowspro 10.0.19044.1889 
DirectX 12_2 Ultimate, Direct3D11Package installed 
OpenGL 4.6.14800 Compatibility Profile Context Version 22.5.1 30.0.15021.11005 

Vegaspro20 + Handbrake/XMediaRecode + DVDArchi7 
Acidpro10 + SoundForgpro14.0.0.65 + SpectraLayerspro7 
K-LitecodecPack1662 (MPC Video Renderer for HDR10-Videoplayback) 

Aleksey-Bessonov wrote on 6/22/2022, 2:26 PM

I installed this update and now neither AP 10 nor AMS 11 works. I try to open the project and the program freezes..

mystery-man wrote on 6/22/2022, 3:54 PM

Online, checked since the installation - manually checked online update many times, nothing.

I even went to my account and downloaded the installer, but the newest is still 10.0.5 B38.

Confused - possible reason: Location Germany?

Thanks anyhow.

I'm sorry that my suggestion didn't work for you. I don't know of any other way to down-load this up-date. However, you may want to WAIT on this up-date till it is a REAL bug fix because this one is still a bit of a mess. All the best

Simon-W wrote on 6/22/2022, 3:59 PM

Many thanks mystery-man for sharing the list of 'updates'. The most significant in terms of the program itself seems to be that the update process has been updated. Yippee Kay Yay!!!

So, there is not a single bug fix in this update, just some new bugs introduced into the update process. How sad.

Simon-W wrote on 6/22/2022, 4:03 PM

The update presented itself automatically when I started the program earlier today. I was running 10.0.5. The other way have got updates in the past is to go to 'Help' and then select 'Update Program online...'

mystery-man wrote on 6/22/2022, 4:17 PM

Many thanks mystery-man for sharing the list of 'updates'. The most significant in terms of the program itself seems to be that the update process has been updated. Yippee Kay Yay!!!

So, there is not a single bug fix in this update, just some new bugs introduced into the update process. How sad.

It's funny how so many other companies can get their DAWs to work in a reasonable manner but Magix can't. I do have an idea as to why....Now this is my theory....they took (bought) the code for AP01 thru 07 which was a 32bit program and converted it to 64bit which is where all the real problems began. AP needs to be completely rebuilt, no old 32bit bits lurking about, just rebuild this from zero. ..but alas I am neither an employee or a share holder in Magix...and barely a user at this point so any thing I think is worth......Oh, moderators, this is not a rant just an observation about the on going trials & tribulations of AP. and this current "up-date". Cheers and Carry On.

Xoc wrote on 6/22/2022, 5:01 PM

Thanks Simon, this fix was exactly what I came here to ask about.

I've used Acid since Sonic Foundry, Acid 3.0, and now... I can't believe how much grief has been injected into the current version. I only moved on from Pro 6 because it was crashing a lot; imagine my surprise when the MAGIX build started immediately crashing, in multiple ways.

 

 

Simon-W wrote on 6/22/2022, 6:03 PM

Hi Xoc. I have also been using the program since the Sonic Foundry days. My understanding is that the 64-bit version had been largely worked on when the program was owned by Sony but not implemented. To their credit, MAGIX implemented the 64-bit version but there were a lot of quite silly bugs in it that really should have been spotted and fixed during testing. This sounded a lot of alarm bells. I'm grateful to MAGIX for keeping the program going and the implementation of ARA support is useful and the inclusion of useful plug-ins from Celemony and Izotope at least continues the tradition established under Sony's ownership. I wish I could share sheppo's optimism and I don't like to complain about the program. However, MAGIX has clearly not assigned sufficient developer/maintenance resources to properly look after the program and us. Leaving the FX bug unfixed for so long - such a basic and serious functionality problem for the end user - is proof, sadly, that the company doesn't really care that much about the product. Also, from what we have all experienced, the company does not appear to have an acceptable standard of testing and quality control. The faults are so basic that I suspect the company assigns trainees to do any work on the program. I mainly use Cubase these days but still also use Acid Pro for the strengths we all know the program has - strengths that have been in the program from the very beginning. Acid Pro deserves a more committed owner and we, the remaining band of loyal users, deserve more loyalty from the program owner in return. That means, as a minimum, fixing reported bugs promptly, issuing regular and true version updates with clear version control notes and not trying to fob us off with bloatware when many of us have already purchased that functionality in far superior products from other specialist software companies like, for example, Waves. I apologise for going on a bit, but I'm so disappointed with MAGIX. I'm very grateful for the comments on my post today and I'm sorry that I haven't contributed to the forum before.

David-Hawkins wrote on 6/22/2022, 9:49 PM

so i accepted the upgrade and now regret it. i can totally here that new Planet advertising window every dam 3 seconds as it changes to a new advertisement and its bleeding into my tracks. i still hear it even though i closed that window. is there a fix for this?

james-h wrote on 6/23/2022, 7:47 AM

1st, Simon-W, HEAR HEAR !!! Before I download this, has anyone noticed the stability issues improve? I notice the fx bug wasn't addressed. Well, it's a start. Cheers...........

Update, I began the update down load. So here is the list of 'fixes' for this update (see pic) I now question the actual bug fixes in this update.in fact I question this update, There's nothing in this list that seems to improves the performance of AP10.

Update 2.0, Have run AP10 through a few(6) projects and it's only frozen up 5 times...I guess that's an improvement....to be continued...

So they've improved their store conncetivity?

Bugline wrote on 6/23/2022, 11:52 AM

I've just found this forum and your post regarding the destroying FX bug... Unfortunately I was also tricked into upgrading to Acid 10 version, just to discover this bug. Now I see that it wasn't just me that had this annoying FX bug. It's like whenever I insert a new FX into the chain, all settings are reset with all the existing FXs. And I don't see how they couldn't see this during testing, so my guess is, they're doing it on purpose. Maybe they want Samplitude and Musicmaker to benefit from this, and Acid to die down. In the meantime I've been using Cakewalk instead of Acid, as most of what I do is mastering nowadays, having been using Acid Pro as the main DAW from 2003 onwards... I've seen it change and develop from version 3 up till now.... And this is just pathetic!

PS Sony actually did a great job at upgrading and adding new features, while keeping as close to the original as possible... Kinda in a traditional sense.

But with Magix it's totally the opposite, as soon as they bought it, they started to fool around with it or something...

Xoc wrote on 6/23/2022, 9:31 PM

@Simon-W I appreciate the reply! That actually cleared up a few things about MAGIX and Sony and who's to blame for the bugs... and I actually am grateful that someone kept the program going, even without the resources of a Sony size corporation behind them.

My original workaround for this issue was to add FX to a track, render that track and replace the original with it, then add the next instance of FX, etc. etc. - kinda like the equivalent to "bouncing down" tracks on analog multi-track recordings. It works, but it is time consuming.)

But I think I may have found a simpler workaround. It seems to be working for me so far. I don't know how everyone has their Acid work space arranged (i.e. which windows listed under View are open), but for me it's always been just the Explorer at the bottom left and part of the Mixing Console at bottom right - the Preview and Master meters. The Plug-In Manager is, I think, by default "under" the Explorer window in a separate tab.

Here's what I stumbled onto when experimenting with a new work space layout (I recently got a 2nd monitor):

If you drag an effect from the Plug-In Manager onto a track - as opposed to opening the Track FX dialog directly - it appears to keep any changes made to any previous FX's adjustments.

Once you drag-n-drop an effect onto a track, it immediately opens the Track FX dialog anyway - but I believe the culprit is the Plug-In Chooser dialog that comes up when you click on Edit Chain. Did you ever notice that you can't click anything else when the Plug-In Chooser window is active? And how it seems to reload each effect in the chain once you've added a new one? I'm obviously not a programmer but this is where my intuition is screaming, "THERE it is! THAT'S the issue!"

Hope this helps. Actually, I hope this just makes sense at all - I'll try to make a visual description with screenshots soon.

Simon-W wrote on 6/24/2022, 6:13 AM

Many thanks Xoc, you are absolutely correct in your analysis and solution. I have amended my initial post and header having received that same advice from MAGIX Support. Thank you so much for your help!!!

elbe63 wrote on 6/24/2022, 7:48 AM

So the major update is finaly just a number change as I can see... REASON rack still doesn't work, still loose your settings if you don't use the work around for the vsts.... seriously ! MAJOR UPDATE ?? MAJOR LET DOWN !!

Simon-W wrote on 6/24/2022, 8:22 AM

Hi elbe63. Like you I was really disappointed with the latest releases. I contacted MAGIX support and was informed that the updates (Version 10.0.6 and Version 11.0.0) only address some changes related to the presentation of the MAGIX store in the programs. The problem here is one of communication. Having set an expectation that there would be a bug-fix release, it is not surprising that we were all expecting these new versions to be that release - but they are not. In fact, if I have understood correctly, a number of bugs have now been prioritized to be fixed but work has still not started in earnest on the bug fix versions due to the limited programmer resources currently available at MAGIX. There is no date set for the bug-fix release, but I was reassured that we can expect something in due course. It is extremely disappointing, but we can only wait and trust that MAGIX will deliver on their promise, hopefully later this year.

sheppo wrote on 6/24/2022, 9:17 AM

That assumption and deflation is entirely on us. There was never any expectation that there would be a patch when there was,in fact I think most of us were surprised to see there was one at all - working in Software development it would have been far too soon for us to start getting updates after the release of AP11 and the request for bugs thread (in my opinion). Speaking with redaktion I get the impression (this might not be true) that it is largely a new team coming to Acid development - so it will take time for things to ramp up. That's fine, if we know what to expect.

This isn't me saying you were wrong to get excited about a patch, or that Magix are wrong to release what they released.

My feelings are, not as a moderator, but as an end user of a purchased product that has bugs that the developer has committed to fixing, is that I would like to see some transparency about the future of the product. If bugs are being prioritised, and worked on for a release, or series of releases, then I want to see what that bugfix / development roadmap looks like. e.g. update1 - bug 1, bug 2, bug 3. Update 2 - bug 4. Update 3 - bug 5, bug 6, bug 7, bug 8, bug 9, etc. It's even okay for that to change over time - that's agile development.

And I also hope we get open betas running again for users that have purchased the software.

Being open, transparent, setting goals, and getting a feedback loop from the community is a great way to build trust, and I hope it's something we can collectively ask and push for with Acid development.

SP. wrote on 6/24/2022, 12:05 PM

@Simon-W

Some beta testers in the Samplitude forum estimated that Magix has only about ten programmers working on that program and it is a much more important software for Magix than ACID, so the ACID team is probably much smaller or it is just a side gig. It will probably take some time until the first real bugfixes will appear. The real problem is, that Magix released the new version instead of waiting for, at least, another year.

Simon-W wrote on 6/24/2022, 4:53 PM

I concur entirely with your post sheppo. I think that SP.'s comment about the number of programmers reinforces the more general impression I got from support earlier today. I have reset my expectations accordingly and hope we can build the kind of interaction that you outlined sheppo to get the best out of what we have. To end the week on a positive note, I have always found MAGIX support to respond promptly and to be very sympathetic and supportive regarding issues I have experienced, including the FX issue that started this thread. That is something to be grateful for.

Heikki-HJM wrote on 6/29/2022, 4:51 AM

As a longtime Acid user i have tried other DAW's too, but never bought any, since there are some things in Acid which keep me using it, regardless of those bugs which i do hate too. Nice to hear about this workaround for FX, it was really annoying bug as goes crashes with some VST's . Sometimes it feels like if even thinking about using them, it causes immediate crash 😬😁 It's like playing a game which you like a lot but has tons of bugs, but you play it because you you like it. Acid is still potential DAW but needs to have some of worst issues fixed ASAP. For that reason i don't see any point to upgrade it to version 11, i'll stay with version 10 with "updates" and hope there will be the one with real fixes.