Acid Pro 9 explorer function is disabled

Lazy-Yawn wrote on 5/14/2022, 7:07 PM

Under View the explorer function is grey and I can't uncheck the box when I click the explorer button on the bottom both boxes are blank. this just started today, but I've been using it earlier today with no problem.

Comments

Patient-X wrote on 5/14/2022, 7:47 PM

@Lazy-Yawn

Hello, welcome

Apologies for misreading your comment.

Stephen

Forum Moderator

Last changed by Patient-X on 5/17/2022, 9:01 AM, changed a total of 1 times.

Friedrich Nietzsche: "Without music, life would be a mistake."

Pc: Intel i5 10400f 2.9ghz, 16gb ram, Rtx2060 super Gpu, 1tb SSD,

Laptop: Acer Nitro 5 AN517-54 79d2 Gaming Laptop - 17.3in QHD 165Hz, GeForce RTX 3060, Intel Core i7 11800H. Corsair Vengeance 16gb ram DDR4 3200. 1st M.2 Acer NVMe 512gb SSD. 2nd M.2 Samsung 980 PRO 500GB NVMe SSD. 3rd Samsung 870 EVO 500GB SSD drive.

Music hardware: AKAI MPK mini mk2, Yamaha PSRE373 keyboard, Hercules Impulse 300 & Hercules Jogvision DJ controllers.

PreSonus 68c Audio Interface, Audio Technica ATH-M50x headphones.

MCSE, MCSA, MCSA:MESSAGING, MCE, MCP, CCNA, A+, N+ Year 2005 ID#3485188

 

Lazy-Yawn wrote on 5/17/2022, 7:14 AM

I was unable to tick explorer, that was the issue. Magix has random issues if I don't install windows updates

Patient-X wrote on 5/17/2022, 8:26 AM

@Lazy-Yawn

Hello, welcome

You could try and uninstall Acid Pro using free Revo uninstaller and also make sure to update all your hardware drivers and windows updates before reinstalling Acid.

Please use this guide here step by step to contact support if you need further assistance.

Stephen

Forum Moderator

Last changed by Patient-X on 5/17/2022, 8:31 AM, changed a total of 1 times.

Friedrich Nietzsche: "Without music, life would be a mistake."

Pc: Intel i5 10400f 2.9ghz, 16gb ram, Rtx2060 super Gpu, 1tb SSD,

Laptop: Acer Nitro 5 AN517-54 79d2 Gaming Laptop - 17.3in QHD 165Hz, GeForce RTX 3060, Intel Core i7 11800H. Corsair Vengeance 16gb ram DDR4 3200. 1st M.2 Acer NVMe 512gb SSD. 2nd M.2 Samsung 980 PRO 500GB NVMe SSD. 3rd Samsung 870 EVO 500GB SSD drive.

Music hardware: AKAI MPK mini mk2, Yamaha PSRE373 keyboard, Hercules Impulse 300 & Hercules Jogvision DJ controllers.

PreSonus 68c Audio Interface, Audio Technica ATH-M50x headphones.

MCSE, MCSA, MCSA:MESSAGING, MCE, MCP, CCNA, A+, N+ Year 2005 ID#3485188